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Chattanooga Symphony and Opera Association

aka CSO   |   Chattanooga, TN   |  www.chattanoogasymphony.org

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Mission

The mission of the Chattanooga Symphony and Opera is to inspire, engage, and enrich the greater Chattanooga community through music and music education.

Ruling year info

1951

Executive Director

Mrs. Susan Caminez

Music Director

Kayoko Dan

Main address

620 Lindsay St #210

Chattanooga, TN 37403 USA

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EIN

62-6002098

NTEE code info

Symphony Orchestras (A69)

Opera (A6A)

Music (A68)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The CSO aims to keep orchestral music alive and relevant in this ever-changing environment. Our robust music education programs helps teach basic music knowledge and provides performances to students through our Ensembles in the Schools programs. Our Youth Symphony engages over 150 students in classical music and instrumental performance.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

General Music Programming

The CSO offers a Masterworks (Classical) Series, Pops Series, Chamber Series, Family Concerts, Special Events, and a Grand Opera (every two years).

Population(s) Served
Adults

Our Ensembles in Schools program sends our String Quintet or Wind Quintet to elementary, middle, and high schools in a 12-county region. These performances are free to schools and are available upon request. The CSO performs approximately 65 times each season in this program.

Population(s) Served
Children and youth

This free four-concert series is geared towards families who have children with atypical developments, but is open to all. Our String or Wind Quintet performs a child-friendly 50-minute program, where children are encouraged to move or dance along with the music. Manipulatives, such as scarves and shakers, are available for children to use.

Population(s) Served
Children and youth
People with disabilities

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We acknowledge that traditional symphony orchestras are based on European-centric cultural norms. At the Chattanooga Symphony & Opera, we believe diversity drives creativity and excellence. We are building an inclusive organization to create experiences that honor the many cultural and historical threads representing our larger American experience.

We hope to diversify our audiences, our guest artists, our board, and those we serve to make the CSO more reflective of our community as a whole. We hope to have a larger reach into more communities surrounding Hamilton County with performance and education opportunities.

We are making conscious efforts to consider and hire more artists of color. We want to expand our education programs into underserved communities, such as rural locations. We want to ensure that our programming is attractive to a variety of audiences. The CSO works to eliminate accessibility barriers by providing sensory maps, social narratives, accessible maps, and more at all concerts, in addition to presenting a Sensory Friendly series designed for disabled music lovers of all ages.

We have a strong board of directors and a dedicated administrative staff, creative and passionate musicians who assist in program development, and communities that are heavily involved in championing the arts.

As the only professional orchestra within a 100-mile radius, we’re committed to making our programs available to the broadest scope possible and bringing music education to a wider pool in unique ways. United Sound is a nationwide organization that addresses root causes of underrepresentation of BIPOC, female, and neurodivergent populations in professional music. The CSO has been selected as a partner in the Composer Project, which mentors emerging composers from underrepresented backgrounds and commissions compositions for music education purposes. Composers and mentors will come to Chattanooga to hear the CSO play their pieces and get valuable feedback that can only come with a professional, live performance of new compositions. The CSO will record these compositions for the emerging composers, and the pieces will eventually be used in music education settings. The CSO has shared faculty and talent with the Sewanee Summer Music Festival since 1957, and Executive Director Kilkenny also serves as the Festival’s Artistic and Executive Director. As such, we are thrilled to deepen our partnership, with CSO musicians joining OperaFest Sewanee singers on aria showcases. The Youth Symphony annually awards one member a full scholarship to attend Sewanee, offering a life changing artistic experience for a pre-college musician. Our Family Concert series enters its second year, partnering with the City of Chattanooga to provide free admission, and with puppetry organization Playful Evolving Monsters to create innovative visual components that complement musical elements onstage. These performances promote early literacy by bringing books to life through music and puppetry in partnership with the Hamilton County literacy initiative Read20. Family Concerts are brought to populations where they are needed most as determined by literacy and arts data available through Read20 and ArtsBuild.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Chattanooga Symphony and Opera Association
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Chattanooga Symphony and Opera Association

Board of directors
as of 03/20/2024
SOURCE: Self-reported by organization
Board chair

Mr. Don McDowell

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/20/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight

The organization's co-leader identifies as:

Race & ethnicity
Asian/Asian American
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 09/08/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.