PLATINUM2023

Back Bay Mission

Strengthening Neighborhoods, Seeking Justice, Transforming Lives

aka BBM   |   Biloxi, MS   |  www.thebackbaymission.org

Mission

Everything that we do at Back Bay Mission stems from our mission: strengthening neighborhoods, seeking justice, transforming lives.

We strengthen neighborhoods through nine initiatives: the Micah Center (Day Center for the Homeless), Home at Last, (Permanent Supportive Housing), Rental Assistance, Emergency Assistance (Includes Food Choice Food Pantry) Community Health Worker Project, Bridges Out of Poverty education, Housing Recovery and Home Port (Housing for Veterans) Our programs are seeking justice by providing a way forward for those caught in generational poverty, those experiencing the devastation of life traumas and those who are victims of poor life choices. These programs assist the people we serve become contributing citizens in their communities, An annual average of 800 volunteers take what they learn at Back Bay Mission home with them where they have the opportunity to strengthen their own neighborhoods efforts in justice seeking.

Justice seeking means supporting the people we serve in becoming more involved in their communities, educating people about the realities of poverty, and advocating on behalf of marginalized people..

All of our programs transform lives. Whether we're helping a homeowner keep their home, mentoring a single mother as she plans her path out of poverty, or working with an intern who is thinking about a career in social work, we're making the lives of the people we serve better. Our work in transforming leads BBM to be catalyst in transforming individual lives that can transform our communities and the country.

Ruling year info

2015

Executive Director

Rev. James Pennington

Main address

PO Box 288

Biloxi, MS 39533 USA

Show more contact info

EIN

64-0431066

NTEE code info

Human Service Organizations (P20)

Home Improvement/Repairs (L81)

Homeless Services/Centers (P85)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We address the impact of poverty on the lives of people. Poverty deprives our communities of gifts, skills & talents.When people are living at the survival level, their energy for creativity & innovation beyond “just getting by” is severely inhibited.They cannot be meaningfully engaged in their community. This is particularly true of people who are generationally poor who often see their lives as relegated to low-wage jobs & public welfare options.Poverty is often the outcome for many people whose lives have been disrupted by serious illness, divorce, loss of income, mental illness, bankruptcy, alcoholism & drug abuse. Poor education & deficient skill set make poverty an intractable dilemma. Poverty may be the result of making poor choices and/ or unforeseen consequences.The impact of poverty on the human spirit is often dehumanizing, emotionally debilitating, shame laden.Our effort is to confront this reality in such a way that individuals and families are able to reclaim their lives.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Emergency Assistance

Back Bay Mission’s emergency assistance program provides financial and material help to people in need. We operate the Mississippi Gulf Coast’s only client-choice food pantry. We also provide limited help with utilities, prescription medicines, and securing vital documents.

Population(s) Served
Economically disadvantaged people

The Micah Day Center provides a safe and hospitable place for homeless and low-income people to connect to vital services. For people who cannot make it to the Micah Day Center, the Mission offers homeless outreach services.

Population(s) Served
Homeless people

The supportive housing program at Back Bay Mission provides housing and case management for chronically homeless individuals and families with housing and supportive services to address the issues that caused their homelessness.

Population(s) Served
Homeless people
Economically disadvantaged people

Volunteers from across the country, most from congregations and other organizations associated with the United Church of Christ, provide approximately 30,000 hours of volunteer labor annually, valued at over $500,000 each year. Supervised by Back Bay Mission staff, volunteers work in housing rehabilitation and construction, the Micah Day Center and our food pantry.

Population(s) Served
Adults

Housing restoration is a staple of Back Bay Mission’s ministry. This program helps low-income families stay in their homes by making necessary renovations and repairs. Our professional and highly capable staff oversees volunteers from across the United States as they strengthen neighborhoods, seek justice, and transform lives.

Population(s) Served
Economically disadvantaged people

Low-income individuals and families need more than their immediate needs met. They need opportunities to learn, grow, and take control of their lives. From our client-run community garden to art classes, Back Bay Mission helps the people we serve realize their dreams and begin their journeys out of poverty.

Population(s) Served
Economically disadvantaged people
Adults

Where we work

Awards

Excellence In Action 2017

MS Center for Nonprofits

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

Social and economic status, Ethnic and racial groups

Related Program

Micah Day Center and Homeless Outreach

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Context Notes

We believe that the best course for helping people out of poverty involves helping them meet their immediate needs, providing intensive case management.

Number of homeless participants engaged in housing services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Unemployed people

Related Program

Supportive Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

At Back Bay Mission we have 3 housing specific programs for the unsheltered population or those at risk of losing their housing. Home at Last, Emergency Solutions Grant, and Home Port for Veterans.

Number of people using homeless shelters per week

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Unemployed people, American Indians, Multiracial people, People of European descent

Related Program

Micah Day Center and Homeless Outreach

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

In the current year, 2023, we have seen an increase in unsheltered individuals accessing the services of a Micah Day Center (MDC). MDC serves as a place of respite from the elements for 8 hours a day.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our mission is to Strengthen Neighborhoods, Seek Justice, Transform Lives. We have been doing that 100 years on the coast. Back Bay Mission has always been a nimble organization identifying community needs and meeting those changing needs.

We have focused over the years on responding to the current needs of the community. As a result we have initiated programs that addressed urgent needs such as Coastal Family Health Centers (Federally Qualified Health Center, Center for Non-violence (domestic violence shelter), Gulf Coast Housing (purchases and builds homes for low and moderate income families), Loaves and Fishes ( Non-profit restaurant), Open Doors Homeless Coalition ( a coalition of agencies that address the needs of the homeless community) and the Mississippi AIDS Task Force. Each of these programs has become an independent 501 (c) 3. The leadership of Back Bay Mission was actively involved in desegregation initiatives in protesting segregated beaches and supporting Freedom Summer in the sixties.

Through nine current programs we are working to change the trajectory of the lives of homeless and low-income families and individuals. The goal of the nine programs is to build support and nurture the capacity of our clients to become long-term self-sustainable. Long-term sustainability often requires a substantive shift in self-perception. Each of our programs are intentionally focused on relationship building with those we are serving. We believe that no significant change occurs in the absence of relationship. The emphasis on relationship allows us to understand who our clients are as human beings rather than merely being data points. We want to know what their dreams and aspirations are for themselves and their families. This tells us how we can collaborate with them in their efforts to move forward, as well as, to assist in identifying possibilities that are meaningful from their perspective. We believe that when people feel valued and respected, they are more able to make substantive change. Our goal is to shift the conversation from poverty to possibility for those fellow citizens who have lost a sense of their own value and power. If we do not empower people to claim their own self- agency, then we do not change the poverty landscape. The goal is to walk with those who are generationally poor and those who have fallen into poverty in such a way that they are able to redefine themselves as full participants in a thriving community.

This year, we are adding two positions funded by the State of Mississippi Department of Health. Community Health Workers will help connect clients to needed services to not only survive but to thrive!

We maintain an organizational culture that is non-judgmental, welcoming & respectful of each client who seeks our services. Case management staff are trained , supported, and expected to not only address the emergency needs that clients have, but also to inquire about what led to the emergency, what resources do they have to address the need and how has this emergency impacted their dreams & aspirations? We ask these questions to identify & affirm the strengths that individuals bring to resolve the current situation & what strengths they can utilize to move forward. We want to know how we can be of assistance beyond the emergency request for utility assistance, rental payment, medication assistance. For example, clients who utilize the homeless day center, the case manager wants to learn who an individual was before they became homeless; what are the barriers to being housed; what needs to happen for them to become self- sustaining & be a contributing member of the community. This client engagement strategy takes time & lots of patience. We work against a one size fits all mentality. As we meet the immediate emergency need, we support & encourage self-esteem and self-empowerment in partnering with clients to identify ways to begin forward movement. We do this work through nine program areas.

1. Housing Recovery rehabs owner occupied houses for low-income families and individuals who are below 80% of area median income. We utilize a home maintenance curriculum with the homeowner so that they can maintain their homes after the rehab is complete.
2. An Emergency Solutions Grant provides rental assistance with case management for up to 12 months for homeless and persons who have received an eviction notice. The latter must be within 30% of area median income.
3. Emergency Assistance provides a client choice food pantry, medication assistance, utility relief, bus tickets, rent/mortgage assistance and birth certificates/IDs.
4. The Micah Center, a day center for homeless guests, provides computer access, showers, change of clothes, career readiness classes, life skills class and case management.
5. Home at Last, Permanent Supportive Housing, provides intense case management for persons who have been chronically homeless with a diagnosed physical or mental disability.
6. Community Health Worker supports access to health resources, healthy lifestyle classes, healthy food preparation and shopping on a budget.
7. Bridges out of Poverty is designed for a maximum of 12 participants per cycle (2-3 per year) to create a plan to move out of poverty. A certified facilitator hosts a 16-week curriculum to learn about the structures of poverty. A mentor commits two years to coach & encourage a participant. The participant receives a $25.00 stipend for 16 weeks.
8. Home Port I & II provides housing for homeless veterans through partnership with the VA
9. Veterans Support fund provides resources for veterans that other agencies cannot provide.

We have a staff of 18 people who believe in human beings and their inherent value. A critical characteristic for anyone hired for the staff at Back Bay Mission is that they must “like people”. The Lead Team is composed of the following:

• The Executive Director has a undergraduate degree in Educational Psychology, a Master's of Divinity and a Masters of Social Work and provides oversight for all programs maintaining a clear focus on our mission, supporting fundraising and being the public face of Back Bay Mission in coordination with the Director of Client Services. He has served as Director of Services in several not-for-profit organizations and has served of Executive Director of two not-for-profits prior to arriving to serve at Back Bay Mission.

• Director of Client Services (Master’s in Education, Alternative) with over eleven years of.
experience with homeless residents and low-income families. He oversees the work of seven people. This includes the staff of the Micah Center, Emergency Assistance, Rental Assistance, and Bridges Out of Poverty

• The Chief Financial Officer (Bachelor’s in Business Administration) manages all financial activities with the assistance of a part-time bookkeeper. She had over 13 years in financial management prior to her work with Back Bay Mission.

• The construction Manager for the Housing Recovery Program has a B.S in psychology and is a licensed contractor with over 14 years experienced in housing rehab with Back Bay Mission. He supervises a team of two staff who together guide volunteers through the needed construction as well as campus maintenance. We have an average of 800 volunteers annually who primarily work with the construction team.

• The Development Coordinator has a rich network of contacts in our community having been with the Mississippi Gulf Coast Chamber of Commerce for 9 years prior to joining the BBM staff. Her work builds our relationship with the community, leads our fundraising initiatives, and coordinates the activities of our part-time Church Relations Associate.

• We have five full-time case managers and who provide case management for each direct service program.

• Staff development and team building are consistent components in supporting staff who engage with a vulnerable challenging community.

• We utilize long-term volunteers (1-3 months) to coordinate arrangements for the over 800 volunteers who come annually. We have permanent local volunteers who assist in the clothes closet, reception area, and food pantry.

• We conduct annual staff performance evaluations to identify additional staffing and training needs that can strengthen our capacity to realize our mission.

Over the last 100 years Back Bay Mission focused on the needs of the most vulnerable in the 3 lower South Mississippi Coastal Counties. We have served as the incubator space for a number of agencies that have become their own 501(c)3. For example these non-profits are continuing to provide services: Coastal Family Health Centers, FQHC; Center for Domestic Violence, a shelter domestic violence victims; Loaves and Fishes, non-profit restaurant; Mississippi AIDS Task Force, counseling and housing for HIV positive patients; and Gulf Coast Housing Initiative, acquisition and renovation of homes to be sold to low-income residents. We continue to be effective in providing services that strengthen neighborhoods through our housing recovery program that rehabs homes for low-income homeowners. Our justice seeks has allowed us the opportunity to significantly improve services for homeless residents in ways that encourage a sense of dignity and self-empowerment. Through collaboration with Coastal Family Health Centers and BBM’s Community Health Worker, more low-income clients and homeless residents are being supported in getting access to medical resources. We are transforming lives through creative innovative case management that engages people in collaborating with staff to move toward self-sufficiency. The case management is learning from clients how to build effective relationships that lead to people discovering their own voice and reclaim themselves as people of value.

We want to do more to strengthen neighborhoods, seek justice, transform lives. We are planning for an “apprenticeship” program for homeless residents, where individuals will make application to work with a staff coach for a year to learn/relearn work skills through volunteer opportunities, participate in special classes and projects tailored to their needs and aspirations. We are hoping to develop a housing counseling program that will support community residents in developing their financial competency and employment options to move into neighborhoods that are safe and support an improved quality of life.

Our goal, as we move into the future, is to work collaboratively with governmental entities and other community organization to develop an overnight shelter and transitional housing for individuals and families recovering from devastating life events. We see these as critical initiatives for improving quality of life for all residents on the South Mississippi Gulf Coast.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Back Bay Mission
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Back Bay Mission

Board of directors
as of 03/13/2023
SOURCE: Self-reported by organization
Board co-chair

Mr. Joyce Bathke

Retired

Term: 2017 - 2023


Board co-chair

Bella Winter

Clergy

Term: 2021 - 2024

Crystal Allen

Rosa Williams

Joyce Bathke

Eric Kravette

The First Bank

Sue Earl

Retired

Lauren Turner

Makin Groceries

John Oropesa

Orocon Construction

Felix Carrion

Jennifer Young

Charles Johnson

Phil Hodson

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/8/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Male, Not transgender
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 03/13/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.