Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Federal Older Americans Act (OAA) Programming
Title IIIB provides funding for supportive service programs, including adult daycare, homemaker, personal care, and transportation services.
Title IIIC provides congregate meals, outreach, and nutrition education for older adults. Congregate meal centers are located in schools, churches, community centers, senior centers, and other public or private facilities where persons may receive other social services.
Title IIIC2 provides home-delivered meals and nutrition education to homebound individuals.
Title IIIE, the National Family Caregiver Support Program provides services to assist families caring for frail older adults and family members and to assist grandparents or older relatives who are caregivers for children 18 and younger or for children of any age who have disabilities.
Title VII supports programs and services to protect elders from abuse and provides public education, training, and information regarding elder abuse prevention.
Community Care for the Elderly
This program provides community-based and in-home services to assist functionally impaired elders to live in the least restrictive, cost-effective environment suitable to their needs. The core services most often provided in Miami-Dade and Monroe Counties to frail consumers under the CCE program are case management services, personal care, adult daycare, homemaker services, chores, respite, specialized medical equipment & supplies, home-delivered meals, and emergency alert response.
Aging and Disability Resource Center (ADRC)
The Alliance is the home of the Aging and Disability Resource Center (ADRC), a single point of access to information and referrals on benefits, programs, and services for older adults, adults with developmental disabilities, and their caregivers. In 2021, the ADRC provided telephone consultations to over 110,000 callers, including elders, caregivers, and family members. The ADRC utilizes a locally-focused, coordinated approach to integrating information and referrals for all available services for elders, adults with disabilities, and their caregivers, including eligibility determination for State and federally funded long-term care services.
SHINE (Serving the Health Insurance Needs of Elders)
This free program is offered by the Florida Department of Elder Affairs and the Alliance for Aging. Specially trained volunteers in Miami-Dade and Monroe Counties assist elders 60 and older with their Medicare, Medicaid, and health insurance questions by providing one-on-one counseling and information. SHINE services are free, unbiased, and confidential. The population served under this program includes older adults over 60 years of age living in Miami-Dade and Monroe Counties.
Alzheimer's Disease Initiative
The Alzheimer’s Disease Initiative (ADI) provides services to individuals with Alzheimer’s disease and similar memory disorders and their families. Supportive services include counseling, consumable medical supplies, caregiver training, and respite for caregivers. Services are authorized by a case manager based on a comprehensive assessment and unmet needs identified during that assessment. The population served under this program includes older adults over 60 years of age living in Miami-Dade and Monroe Counties.
Veterans Directed Home- and Community- Based Services
Funded by the Veterans Administration, this program allows veterans with service-related disabilities to live more independently in their communities and avoid costly nursing home placement by recruiting and hiring their own caregivers. Under this program, each qualifying Veteran is assessed to determine the level of custodial care he/she needs to maintain his/her activities of daily life. Based on the score of this assessment, a monthly budget is assigned. This budget is a fraction of what it would cost to provide services in a nursing home and costs less than traditional elder assistance programs. Once assigned a budget, the Veteran is ready to direct his/her own care. The population served under this program includes older adults over 60 years of age living in Miami-Dade and Monroe Counties.
Healthy Aging - Evidence Based Healthy Living Programs
The Diabetes Self-Management Education and the Chronic Disease Self Management Education programs are both workshops to help older adults manage their chronic disease symptoms and/or blood glucose (sugar) better, adopt healthy habits and prevention strategies, and, better manage their day-to-day activities. Both programs are intended for adults 60 and older, either living with or at risk of having multiple chronic conditions or living with or at risk of having Type 2 Diabetes, in Miami-Dade and Monroe Counties. These workshops are offered separately in both English and Spanish.
Healthy Aging - Evidenced Based Caregiver Support
The Alliance for Aging provides caregiver support services to caregivers and interested individuals. The evidence-based Program to Encourage Active Rewarding Lives (PEARLS), which aims to improve the quality of life for older adults and their caregivers, was developed at the University of Washington. The program is home-based and consists of eight 60-minute sessions with a PEARLS-trained counselor over a six-month period. The one-on-one sessions are provided either by phone or via zoom, these evidence-based programs have been proven to empower older adults to take control of their mental and physical health. Workshops are offered in English, Spanish, and Creole throughout the year.
Healthy Aging - Hospital to Home (H2H)
The Alliance designed the Hospital to Home (H2H) program to connect patients directly with supportive services immediately following discharge, which eliminates several steps to accessing services, and can eliminate the need for a transition coach, which can be expensive and in short supply. The direct connection allows for a faster transition from hospital to home with the appropriate services and faster recovery. The program is available to discharged patients over the age of 60, who are not current clients, not in a Medicare Advantage plan, and not in a Medicaid-Managed Long-Term Care waiver (MMLTC) program to avoid duplication of services. Under this program, services such as case management, shopping assistance, personal care, chores, home-delivered meals, and transportation are provided by lead agencies for up to 60-90 days to help in the patient’s recovery and prevent unnecessary readmissions.
Where we work
Awards
Aging Achievement Award: Connect Me to A Human, Please! (Info. & Referral/Access to Services) 2018
National Association of Area Agencies on Aging
Aging Achievement Awards: Safe Steps-Pasos Seguros (Community Planning/Livable Communities) 2013
National Association of Area Agencies on Aging
Aging Achievement Award, Integrated Platform for Strategic Planning 2012
National Association of Area Agencies on Aging
PATH Awards: Health Policy and Management Award 2012
Florida International University, Stemple School of Public Health
SHINE program, most improved planning and service area 2012
Florida Department of Elder Affairs
Aging Achievement Award for Wired: An Elder Empowerment Initiative 2011
National Association of Area Agencies on Aging
Aging Achievement Award for Transportation & Mobility Options Initiative 2010
National Association of Area Agencies on Aging
Aging Achievement Award for Positive Living Awards Program 2010
National Association of Area Agencies on Aging
Aging Innovation Achievement Award for Hospital to Home Initiative 2021
National Association of Area Agencies on Aging
Aging Innovation Achievement Award for Live, Learn, and Grow 2021
National Association of Area Agencies on Aging
Aging Innovation Achievement Award: Pet Project 2021
National Association of Area Agencies on Aging
Affiliations & memberships
Chamber of Commerce 2011
National Council on Aging 2011
External reviews

Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Incorporated in 1988, the Alliance for Aging, Inc., was designated by the State of Florida in 1989 as the Area Agency on Aging for Miami-Dade and Monroe Counties. The Alliance is a private, not-for-profit organization, and part of a nationwide network of more than 650 Area Agencies on Aging. A volunteer Board of Directors governs the Alliance. Operating funds are received through federal, state, and local grants, as well as private donations from individuals, corporations, and special initiatives.
As an Area Agency on Aging, the Alliance is the community leader responsible for serving the aging community in Planning and Service Area (PSA) 11. The Alliance provides comprehensive information and access to quality services for older adults and their families in Miami-Dade and Monroe Counties. The agency funds and provides oversight of home and community-based services that help keep people at home and out of nursing homes. We are a “pass-through” agency for the greater majority of federal and state funds that we receive, however, there are a significant number of programs that are not funded through governmental means and we must rely heavily on the generosity of individual, corporate, and foundation donors.
The Alliance for Aging is focused on the mission of promoting and advocating for the optimal quality of life for older adults and their families. We are an organization that is concerned and acutely able to fulfill a need in Monroe and Miami-Dade Counties. Working with the Florida Department of Elder Affairs, we represent the needs and concerns of almost 661,000 elder South Floridians. We are committed to assisting our clients and working in concert with our many volunteers and 23 community-based providers, to be a positive influence in the community. Our services include Elder Helpline (telephone referrals for services and support), health insurance counseling, health & wellness programs, elder abuse prevention, home health care & support, transportation, meal delivery, and adult daycare/caregiver respite. Each of these and the other myriad of services we provide support and assist some of our most vulnerable citizens. This allows them to age in place, living more independent lives.
What are the organization's key strategies for making this happen?
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Working with the Florida Department of Elder Affairs, we represent the needs and concerns of almost 661,000 elder South Floridians. The average age of clients is 83; 76% are women; nearly ½ are widowed and 20% have dementia; half report an income of $1,000 per month and 77% have less than $2,000 in assets, and many have no caregivers and live alone. Our typical client is a Hispanic female, age 75+, living alone, with a monthly income below $958. The majority of caregivers served are Hispanic women caring for fathers or husbands, and 25% are aged 75+ themselves.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
ALLIANCE FOR AGING INC
Board of directorsas of 02/23/2023
Ms. Lisa Chin
West Kendall Baptist Hospital
Term: 2022 - 2023
Mr. Peter Lopez
Sainz Management Group
Term: 2022 - 2023
Jeffrey A. Codallo
US Airforce, Retired
Marke D. Dickinson
ChenMed, LLC
Andrew Bellinson, Esq.
Board Secretary
Kevin D. Chambliss
Florida State House of Representatives
Ramona Frischman
Advisory Council Chair
Trudy Gaillard, PhD, RN, CDE, FAHA
Associate Professor, Florida International University
Marries N. Gomez
24/7 Nursing Care, Director, Operations
Heather M. Harris
Cognivue, Inc., Senior Medical Science Liaison
Joy Siegal, EdD, MBA
AvMed, Manager, Member Outreach & Retention
Jayati Sinha, PhD
Florida International University, Assistant Professor, College of Business
Albert Palombo, Board Treasurer
ClareMedica Health Partners, Chief Marketing Officer
Lesly Quintanilla-Lopez
Keys Advocacy Center, Project Director
Oscar Llorente
Board Secretary
Madeleine G. Arritola, MBA
Peter J. Lopez
Vice Chair
Chris Sante
Sheryl Manning
Immediate Past Chair
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 04/28/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.