Points of Light
Programs and results
What we aim to solve
The world is full of individuals with a desire to help, nonprofits identifying needs, corporations with resources — but it's not always easy to bring them all together to meet the world most pressing challenges. Points of Light and our global network help forge new connections, inspiring and accelerating people-powered change in communities around the world. We believe everyone has the power to create change. Every action, no matter how small, is significant.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
The Points of Light Network
The Points of Light Network is the largest network of volunteer-mobilizing organizations in the world, working in 250 cities across 37 countries. The Points of Light Network works to inspire, equip and mobilize people to act on their innate kindness to be a force for change.
generationOn
GenerationOn, Points of Light's youth service program, helps young people change the world through service.
Corporate Service Council
Points of Light’s Corporate Service Council believes companies, their employees, partners, vendors and customers can be drivers of transformative social change in communities around the world. This potential is realized when employees are inspired and engaged as essential drivers of their company’s social action. The CSC empowers and equips leaders to help their employees to drive community impact by connecting them to a network of social impact peers, experts, academics and nonprofits. Points of Light supports its council members with sector insights and benchmarking resources, in-person and online trainings and issue webinars, consulting time, and peer-led learning to spark innovation to achieve business and social outcomes.
Recognition Programs
Millions of people give their time, talent, voice and resources to help strengthen communities around the world. By recognizing the extraordinary contributions of ordinary citizens, Points of Light's recognition programs remind us that every individual has the capacity to improve lives. The honorees inspire us all to do more good in the world.
Service Enterprise Initiative
The Service Enterprise Initiative is a national change-management and capacity-building program that transforms the way organizations engage volunteers to better meet their missions. The training and certification program is delivered through a national network of Hubs, which are organizational leaders in volunteer engagement and nonprofit capacity building in their communities. Together, we are equipping more organizations to gain a greater return on volunteer investment to meet their missions.
The Starbucks Service Fellows
The Starbucks Foundation Service Fellows program provides critical support to local nonprofit organizations in the Points of Light Global Network, while giving select Starbucks partners (employees) the opportunity to pursue their personal passion to get involved and tackle pressing community needs.
Where we work
Awards
Social Capitalist Award 2007
Fast Company
Social Capitalist Award 2008
Fast Company
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Hours of volunteer service
This metric is no longer tracked.Totals By Year
Related Program
The Points of Light Network
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Number of volunteers
This metric is no longer tracked.Totals By Year
Related Program
The Points of Light Network
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Points of Light envisions a society where people can act on their innate kindness, and use their time, talent and resources to make a positive difference. We are a community of millions of points of light joined together by this shared belief in the value of individual actions. The belief that even the smallest actions have an important impact. And that through these actions, happening constantly in communities all around the world, we create a society that is kinder, more united, and thus able to solve the problems our world is facing.
What are the organization's key strategies for making this happen?
Points of Light mobilizes millions of people to take action that is changing the world. Through affiliates in 250 cities across 37 countries and partnerships with thousands of nonprofits and corporations, Points of Light engages more than 5 million volunteers in 20 million hours of service each year. We work to connect individuals with opportunities to make a difference that are personal and meaningful. Together with our global network, we partner with corporations to encourage the deeper civic engagement that our society needs. We offer expertise to build workforce volunteer programs that engage employees and help businesses bring their values to life. And we unite nonprofits with the talent and resources they need to thrive.
We are committed to empowering, connecting, and engaging individuals and organizations to be a force for social good.
What are the organization's capabilities for doing this?
For those who want to use their hearts, hands, and minds to have a larger impact - in the community or in the world - knowing how and where to get involved can sometimes be difficult. We work to connect individuals, and their talents, resources and time, with organizations in need and with others who share their interests and passions. We help you find the right outlet for your energy.
For corporations, providing employees with meaningful experiences to make a difference and aligning these programs with company mission and CSR goals can be challenging. Together with our global network of affiliates, we partner with corporations to design customized initiatives that engage employees, align with CSR goals, and reflect the changing needs of society today. As society expects more from business, we help partners engage their customers - through actions and voices - in the challenges facing our communities and our world.
For nonprofits, finding and retaining volunteers with the right skill sets is not always easy. We support nonprofits to help you connect with the talent and resources you need, and we provide training to work more effectively with the volunteers you recruit.
What have they accomplished so far and what's next?
In 1990, President George H.W. Bush founded Points of Light to make volunteer service a central part of our culture. Over the last 20-plus years, President Bush's foundation for a volunteer movement has been built on by every succeeding President … and by thousands of organizations and businesses and millions of people.
More people are volunteering than ever before and they are serving in ways President Bush couldn’t have imagined when he founded Points of Light nearly 30 years ago. Employee volunteering has become ingrained in the culture of businesses, large and small. Service in high schools and on college campuses has become the norm and is on the rise.
Points of Light continues to grow that number significantly and to broaden and deepen the ways individuals can create real and lasting change. In the process, we are defining a new kind of volunteerism for the 21st century, one that calls on people to utilize their full range of assets – time and talents, financial resources and their voice as citizens.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
We don’t have the right technology to collect and aggregate feedback efficiently, It is hard to come up with good questions to ask people, It is difficult to identify actionable feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Points of Light
Board of directorsas of 08/14/2024
Mr. Neil Bush
Points of Light
James Collins
Eastwood Capital Associates LLC
Jean Becker
Former Office of George H.W. Bush
Pamela Norley
Fidelity Charitable
Nick Costides
C-Level Advisory
Michelle Gavin
Council on Foreign Relations
Heidi Magyar
General Motors
Brenda Robinson
HiddenLight Productions
Suzanne Spero
The MCJ Amelior Foundation
Eric Tanenblatt
Dentons US LLP
Emad Bibawi
KPMG
George Kalogridis
Disney Parks
Nicole "Nikki" Clifton
UPS Foundation
Vanessa Diamond
Community Foundation for a Greater Richmond
Pamela D. Everhart
Fidelity Investments
Jeff Hoffman
Jeff Hoffman & Associates
Gregg Petersmeyer
America's Promise Alliance
Marie Unanue
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
Transgender Identity
No data
Sexual orientation
No data
Disability
No data