PRIDELINES

Miami's LGBTQ Community Center

aka PRIDELINES   |   Miami, FL   |  www.pridelines.org

Mission

To support, educate and empower South Florida’s lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth and community in safe and diverse spaces to promote dialogue, wellness, and to foster social change.

Ruling year info

1998

Chief Executive Officer

Victor Diaz-Herman

Chief Operating Officer

Marsharee Chronicle

Main address

P.O. Box 014340

Miami, FL 33101 USA

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Formerly known as

PRIDELINES YOUTH SERVICES, INC.

GLB YOUTH OF MIAMI, INC

EIN

65-0670159

NTEE code info

Health Support Services (E60)

Children's and Youth Services (P30)

Lesbian/Gay Rights (R26)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Youth Drop In Center

Pridelines Center is a safe space for all LGBTQ youth and straight allies between the ages of 14 and 24. ALL services and programs at Pridelines Center are provided FREE OF CHARGE.

Population(s) Served
Adolescents

Free HIV/STI testing. Programs and services for people living with or affected by HIV/AIDS, including weekly support groups, holistic therapies, educational lectures, and social opportunities.

Population(s) Served
People with HIV/AIDS

Wrap around services for homeless LGBTQ youth and those at-risk of becoming homeless. Services include access to shelter and emergency housing, showers, laundry service, clothing and toiletries, snacks and meals, and transportation. Services also include access to the Host Home transitional living program.

Population(s) Served
Young adults

Miami's LGBTQ Community Center. Programs and services include health services, youth services, and social engagement opportunities. Our Center is 9,000 square feet, includes program rooms, meeting rooms, an LGBTQ youth drop-in center, a Health Center, a garden area, an LGBTQ lending library, events space, and art gallery space.

Population(s) Served
Adults

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    LGBTQ youth and young adults, LGBTQ young adults experiencing or at-risk of homelessness, people living with or affected by HIV, all LGBTQ people seeking safe and affirming programs and services and community gathering spaces.

  • How is your organization collecting feedback from the people you serve?

    Case management notes, Community meetings/Town halls,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • Which of the following feedback practices does your organization routinely carry out?

    We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, It is difficult to get honest feedback from the people we serve,

Financials

PRIDELINES
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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PRIDELINES

Board of directors
as of 4/12/2021
SOURCE: Self-reported by organization
Board chair

Todd Delmay

Delmay and Partners

David Garcia

Evensky & Katz/Foldes Financial Wealth Management

Matthew Dzwonkiewicz

Physician Assistant

Nelsy Rivas

Self Employed

Jolyse Stultz

Business Transformation Consultant

Tony Mendoza

Preferred Building

Gilbert Smith, D.O.

Child & Adolescent Psychiatrist

Juan Sanchez

Detective, Miami Beach Police (Retired)

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 04/12/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
Black/African American/African
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 04/07/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.