Grandma's Place, Inc.
Programs and results
What we aim to solve
Family Support Program: In October 2017, Grandma's Place implemented the Family Support Program for families who have a special needs child or children. This program has three distinct, yet interconnected components; Parent Training & education, Parent Mentoring Network, & Enriched Respite Care. Respite services are provided to those who care for a child/children with mild to moderate special needs ages 0-12, evenings, weekends, overnight, after school, & on an emergency basis. Grandma's Place is the ONLY agency currently providing this range of services in Palm Beach County.
Emergency Shelter Program: Grandma's Place continues to operate its Emergency Shelter Program for children 0-12 who have been removed from their homes by DCF/law enforcement due to abuse & or neglect. Each child placed in our program is provided a case plan for care that addresses their individual physical, emotional, social, & educational needs.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Emergency Foster Shelter
The Grandma's Place, Inc Program benefits children ages 0-12 years of age who have been removed from their own homes by the Department of Children and Families due to suspected abuse or neglect.
Family Support Program
In October 2017, Grandma’s Place implemented the Family Support Program for families who have a special needs child/children. This program has three distinct, yet interconnected components; Enriched Respite, Parent Training and Education, and a Resource Network. Respite services are provided to parents/guardians who care for a child/children with mild-to-moderate special needs ages 0-12, evenings, weekends, overnight, after school, and on an emergency basis. Grandma’s Place is the ONLY agency providing respite on an emergency basis, and the only homelike, facility based respite provider operating in Palm Beach County. Respite care provides parents and other caregivers with short-term child care services that offer much-needed relief and assistance, greatly improves family stability, and reduces the risk for abuse or neglect. We also run an 8-week summer camp at no cost to the family. The program is generously funded by Palm Beach County Youth Services Department.
Where we work
External reviews
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Outcomes; Family Support Program:
1.) parents/caregivers who access respite or aftercare services will decrease their acuity on the Perceived Stress Scale by December
2.) Participants will indicate a significant reduction in somatic complaints, and a decrease in adverse health conditions for themselves and their child/children
3.) Parent/guardian participants will indicate that services received through the Parent Training Program provided them skills, techniques, and knowledge that greatly improved their communication/interactions with their special needs child/children
4.) Parents/guardians will indicate they have strengthened and enriched their personal support group, reduced their feelings of isolation, depression, and anxiety and increased their family's stability and ability to cope through utilizing the Parent Mentoring Program
Outcomes; Emergency Shelter/Education Program:
5.) children brought to Grandma's Place will be medically stabilized within 72 hours
6.) children admitted with anger management issues will exhibit better behaviors within 60 days
7.) of children will have improved grades at school
What are the organization's key strategies for making this happen?
Grandma's Place Family Support Program is targeted for families who have a special needs child or children. Grandma's Place is uniquely able to provide this programs based on nearly 20 years of experience in caring for children with special needs, & holds existing licensing & certification from DCF. Respite care provides parents & other caregivers with short-term child care services that offer temporary relief, improve family stability, & reduce the risk for abuse or neglect. The Family Support Program provides center-based respite care by highly qualified Therapeutic Aides. The agency has qualified wake staff 24 hours a day, 7 days a week, & 365 days a year. Staff working directly with children are fingerprinted & background checked. Several child care professionals work in shifts to make sure the child/staff ratios are met. All employees have training in CPR, Emergency First Aid, & other specialized care training. Respite care is provided on a sliding fee scale, not to exceed $4 per hour. NO ONE is turned away due to inability to pay.
The Parent Training program provides strategies for caregivers to manage behavioral problems & specific communication techniques to enhance effective parent-child communication. The Family Support Program also provides a Parent Mentoring Network where parents can share experiences, find support, learn new techniques & skills, & make friends with other parents who understand & their unique situation.
Grandma's Place Emergency Shelter Program serves children who have suffered abuse &/or neglect, & have subsequently been removed from their homes for their own safety. This program offers residential shelter intended to be a short-term housing & education program until a loving foster family or an adoptive family can be found, or until the courts determine it is safe for the child to return home to the non-abusive parent.
When children are removed from their homes by child protection investigators, Grandma's Place Emergency Shelter is the first resource to provide an immediate safe shelter for these frightened children. They frequently arrive in the middle of the night, sometimes with only the clothes on their backs. A few come straight from the police station {where their case is processed) & have serious injuries. Children remain at the shelter for periods from one day to over a year, until it is safe for them to go home, live with relatives, or find a loving adoptive or foster home.
What are the organization's capabilities for doing this?
Grandma's Place, Inc. works in collaboration with multiple agencies and programs, including the Department of Children and Families, the Child Protection Team, The Children's Place at Home Safe, the State Attorney, Guardian Ad Litem offices, and Palm Beach County School District's School Behavioral Health Professionals, principals of various schools, and 211 of Palm Beach County.
Grandma's Place also collaborates with a variety of community agencies and professionals working with children and families including the Palm Beach County Sheriff's office and the Palm Beach County Fire and Rescue. Community groups and church's partner with our agency by conducting drives for clothing, toys and diapers.
We have established effective working relationships in the community, allowing us to work collaboratively in order to best meet the complex needs of the children and families we serve to ensure continuity of care.
What have they accomplished so far and what's next?
For fiscal year ending June 30, 2017, Grandma's Place cared for 96 children who were abused, neglected, or abandoned and subsequently removed from their homes by DCF. Additionally, in October 2017 Grandma's Place implemented it's Family Support Program for parents/caregivers of special needs children. This program is up and running and is already serving several grateful local families meet the unique and wonderful challenges that come with raising a wonderfully unique child/children.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Grandma's Place, Inc.
Board of directorsas of 06/07/2023
Ms. Joan O'Connell
Karen Vaughan
Mary Liguori
Gene Paul Stifter
Past GM/COO Bath & Tennis Club
Scott Graver
Merrill Lynch
Manda Galin
Jodie Schmitz
Michele Poole
Northridge Electric
Patty Hadden
Valerie Seifert
Michele Poole
Aution Ladies and North Ridge Electric
Amy Considine
Keller Williams Realty - Wellington
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 08/19/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.