MCGREGOR CLINIC INC

Giving Voice to Patient Choice

Fort Myers, FL   |  www.mcgregorclinic.org

Mission

Organizational Mission: The McGregor Clinic is a non-profit healthcare program which provides an integrated approach to patient care emphasizing services to people living with HIV and AIDS.

Ruling year info

1999

CEO

Tom Hammond

Main address

3487 Broadway Ave

Fort Myers, FL 33901 USA

Show more contact info

EIN

65-0922489

NTEE code info

Health Treatment Facilities (Primarily Outpatient) (E30)

AIDS (G81)

Human Services - Multipurpose and Other N.E.C. (P99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

To provide the highest quality HIV medical care, support services and prevention education to the Southwest Florida community.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Primary Medical Services

We provide primary medical services for persons living with HIV/AIDS.  Our practitioners are board certified in Internal Medicine as well as certified as HIV specialists.

Population(s) Served

We provide case management services for clients through both the Ryan White CARE Act and the Project AIDS Care Medicaid program.  We also work with other agencies to assist with housing and other needs.

Population(s) Served

The Prevention Department conducts community-based HIV testing, education and professional training

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of patients in medical care annually

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with HIV/AIDS

Related Program

Primary Medical Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of people tested for HIV

This metric is no longer tracked.
Totals By Year
Related Program

Prevention and Outreach Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of Case Management visits annually

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with HIV/AIDS

Related Program

Case Management Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of health education trainings conducted

This metric is no longer tracked.
Totals By Year
Related Program

Prevention and Outreach Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of health education participants

This metric is no longer tracked.
Totals By Year
Related Program

Prevention and Outreach Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of households served in the Food Pantry annually

This metric is no longer tracked.
Totals By Year
Related Program

Prevention and Outreach Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clinic visits provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Primary Medical Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Founded in 1999 to ensure those living with HIV had a choice of medical provider for their care and that all residents of the Fort Myers community had access to services that support physical health and well-being, as well.

The McGregor Clinic aims to provide the highest quality medical care, case management and support services for those living with HIV, as well as supporting families and loved ones. The McGregor clinic also seeks to increase community knowledge of HIV infection, prevention and to help reduce community viral load.

Providing the highest quality and most up-to-date medical care for those living with HIV. Care is client-focused and with team members working closely together and with the client to ensure the best care. Clients helped to found McGregor Clinic and currently serve as Board of Directors Members. Clients complete an annual satisfaction survey that informs clinic services.
McGregor Clinic also provides case management services to assist clients with insurance and connection to other community services. The Clinic also provides clothing and food assistance with a Clothes Closet and a Food Pantry. Clinic staff members also facilitate a Peer Empowerment Group called The Positive Living Room to provide not only peer support for clients, but also skills, strategies and plans for self and community empowerment.

The McGregor Clinic employs highly motivated and highly skilled employees at all levels of the organization that implement McGregor's programs with a passion for great service and constant improvement. Ongoing training and professional development ensure that whether is medical care or prevention education, best practices are implemented and evaluated.

The Clinic participates in local, regional and national consortia of Ryan White Care Providers. The Ryan White Program provides funding, technical assistance and compliance oversight for HIV care clinics across the United States.

Achievements:
High quality medical care
Linking newly diagnosed individuals to care
High rates of retention in care
High client satisfaction
Excellent regulatory compliance
Active participation in community events and partnerships
Successful client referrals to partner services


Want to do more:
1) Increase the number of community partners
2) Expand community collaboration across sectors
3) Expand the medical and social services available on site

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    People who are living with HIV.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Case management notes, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We continue to improve our phone service for when patients call in. We have implemented a more efficient check-in process.

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • How has asking for feedback from the people you serve changed your relationship?

    Our motto is Giving Voice to Patient Choice. We encourage dialogue and feedback from patients in order to provide the care they want.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, It is hard to come up with good questions to ask people,

Financials

MCGREGOR CLINIC INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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MCGREGOR CLINIC INC

Board of directors
as of 10/21/2022
SOURCE: Self-reported by organization
Board chair

Mr. Robert Bobo

No Affiliation

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 7/29/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data