PLATINUM2024

St. Matthew's House

Naples, FL   |  www.stmatthewshouse.org

Mission

St. Matthew's House is growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.

Ruling year info

2002

Principal Officer

Steve Brooder

Main address

2001 Airport Road S.

Naples, FL 34112 USA

Show more contact info

EIN

65-1110501

NTEE code info

Homeless Services/Centers (P85)

Addictive Disorders N.E.C. (F50)

Employment Training (J22)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

St. Matthew's House works to provide a hand-up, rather than a hand-out to those in need. As such, our programs strive to identify and alleviate the root causes of poverty, homelessness and addiction, rather than simply providing temporary relief. Through our homeless shelters, transitional housing, feeding ministry, mobile food pantry, Justin's Place Recovery Program and employment training initiatives, we focus on meeting the unique needs of each individual we serve in order to ensure every man, woman and child is equipped for long-term success.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Emergency and Transitional Housing

Homeless individuals and families find the stability, discipline, empathetic consideration, and resources that they need to rebuild their lives. Individualized case-management is used to identify the root cause of one’s homelessness and addresses their unique needs for recovery. Our community partnerships prevent us from duplicating services and offer essential opportunities for residents.

Population(s) Served
Homeless people
Economically disadvantaged people

After identifying substance abuse as one of the leading causes of poverty and homelessness among our residents, the Justin’s Place Recovery Program was established to provide affordable recovery solutions to the individuals and families we serve. First launched for men in 2010, the program eventually expanded to include women in 2013. Justin's Place offers long-term, residential recovery solutions designed to equip adult men and women battling addiction with the tools needed to live a life of sober productivity. The 12-month program is comprised of structured faith-based curriculum, counseling, case management, peer support and employment training to encourage designed to move residents from a position of crisis and instability to one of stability and future success.

Population(s) Served
Economically disadvantaged people
People with disabilities

Our feeding ministry provides life’s essentials to all residents of our programs, as well as those living at or below the poverty level, especially at-risk children and the elderly. Our soup kitchen provides lunch and dinner to the public free of charge 365 days a year. Additionally, our food assistance program distributes non-perishable groceries and fresh produce through a client choice pantry and mobile food distributions.

Population(s) Served
Incarcerated people
Unemployed people

In an effort to address high unemployment rates, criminal histories and a lack of adequate education or marketable skills that hinder many of our residents from securing jobs, St. Matthew's House developed an expansive employment training program for residents of Justin's Place and our homeless shelters. Our seven thrift stores, restaurant, and catering company offer residents the opportunity to gain skills and hands-on experience during their time in at St. Matthew's House.

Population(s) Served
Unemployed people
Incarcerated people

Where we work

Accreditations

Four Star Charity - Charity Navigator 2021

ECFA 2021

Certified Excellent Mission Member - Citygate Network 2019

Awards

Harvey Kapnick Award 2015

Community Foundation of Collier County

Pride of Florida Award 2021

Florida State Senators

Harvey Kapnick Award 2022

Community Foundation of Collier County

External assessments

Evaluated via the Impact Genome Project (2018)

Affiliations & memberships

Model Member - Catalyst Kitchens 2015

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Seniors, Economically disadvantaged people

Related Program

Hunger Relief

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of program graduates

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Incarcerated people, Substance abusers

Related Program

Addiction Recovery Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Graduate count reflects the cumulative total since the Justin's Place Recovery Program was founded in 2010.

Number of grocery bags or boxes distributed by our food pantry

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Adults

Related Program

Hunger Relief

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients who complete job skills training

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Incarcerated people, Substance abusers

Related Program

Employment Training

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of volunteers

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Number of active volunteers, defined as having served at least once during a given year.

Number of individuals housed in our emergency shelter program

This metric is no longer tracked.
Totals By Year
Population(s) Served

At-risk youth, Economically disadvantaged people

Related Program

Emergency and Transitional Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

St. Matthew's House is committed to serving hungry, homeless and addicted populations across southwest Florida. Our programs are focused on alleviating the needs of the nearly 40,000 people in Collier County who suffer from food insecurity, the roughly 40% of residents who are considered housing-cost burdened, and the 650 individuals sleeping in places not fit for human habitation each night. Our goal is to identify and eliminate root causes of addiction, poverty and hunger by equipping each individual with the resources needed to for self-sufficiency. We work to provide a hand-up to those we serve and focus our programs on holistic rehabilitation rather than short-term relief or temporary shelter. Residents receive a comprehensive intake assessment to identify underlying factors and vulnerabilities, and then work with staff through individualized case management to develop goals. As residents receive basic necessities of food, shelter, clothing and safety and begin moving from a position of instability to one of stability, they can then direct their attention to achieving long-term physical, mental, emotional, relational and financial health. Individuals and families in our care benefit from medical and mental health care, employment training, educational opportunities, life-skills and financial literacy classes, interview coaching and more. For individuals who have experienced homelessness or addiction, these resources were limited at best, and often non-existent. The goal of all St. Matthew’s House programs is to eliminate such obstacles and increase access to the resources that every individual in our community needs to thrive, regardless of socioeconomic background.

In order to identify underlying causes of addiction, poverty and homelessness, all clients receive a thorough intake assessment. Once strengths, vulnerabilities, needs and barriers to success are determined, residents then work with program staff to design specific case plans of weekly, monthly, and overall goals. Weekly individualized case management is a mandatory requirement in order to ensure that each resident is making continued progress towards such goals. Through referrals to partner agencies, residents are connected to community resources as needed in order to avoid duplication of services. On site, individuals and families have access to job training and placement services, life-skills classes, educational opportunities, spiritual development, recovery meetings, accountability and peer support to encourage independence and self-sufficiency. To ensure that everyone in need has access to such resources, St. Matthew's House is committed to continual growth and expansion of our programs, especially as all of our facilities currently operate at capacity with waiting lists. Our strategic plan is focused on expanding access to emergency shelter, affordable housing and addiction recovery services through the acquisition and renovation of new properties.

Over the last 35 years, St. Matthew's House has emerged as a leader in the fight against poverty, addiction and hunger in our community. With highly qualified and dedicated staff, a commitment to excellence and a history of demonstrated success, we strive to serve as a model agency for others looking to care for vulnerable populations. To continue serving our community effectively, St. Matthew's House is committed to meaningful collaboration with partner agencies, increased volunteer, staff and donor engagement, adherence to industry best practices, and regular evaluation of program outcomes and performance indicators. Further, St. Matthew's House works to steward all funding with excellence and efficiency by practicing proactive, rather than reactive growth. Expansion of our services is always precipitated by additional fundraising revenue and social enterprise growth to avoid increased program expenses without sustainable funding and support. This unique social enterprise business model generates 50% of the income needed to operate St. Matthews House programs. The remaining 50% of our income is generated through fundraising activities, including individual donors, grants, corporate partners, special events, and direct mail. Both social enterprise revenue and charitable contributions will continue to fund the successful operation of all St. Matthews House programs and services into the future.

What began as a modest soup kitchen over 30 years ago has grown into an expansive organization with 19 locations across southwest Florida. Every year, more than 1,000 unique individuals are served through our shelter operations in both Naples and Immokalee, and over 300 men, women and children call St. Matthew's House home each night. To date, over 800 men and women have successfully completed the year-long Justin's Place Recovery Program. We also provide over 200,000 hot meals and distribute groceries to thousands of households in our community every year. In an effort to generate revenue for our programs and diversify our income stream, St. Matthews House developed a unique social enterprise approach which has expanded over the years to include eight thrift stores, a restaurant and catering company, and a hotel & conference center.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently

Financials

St. Matthew's House
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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St. Matthew's House

Board of directors
as of 06/28/2024
SOURCE: Self-reported by organization
Board chair

Rick Fumo

Fumo Consulting Group

Term: 2022 - 2024

Ronald Gustason

CPA - Rogers, Wood, Hill, Starman & Gustason

Sam McCullough

President/CEO, Griffin Holdings Group LLC

Mimi Scofield

Principal, Banyan Marketing & Distributing LLC

Kirt Anderson

Senior Pastor, Naples Community Church

Rich Grows

Executive Director & Banker, J.P. Morgan Private Bank

Mike Duke

Retired President & CEO, Wal-Mart Stores, Inc.

Dennis Flint

Retired Chairman & CEO, TaylorMade Group

Robert Howell

Retired Professor, Harvard Business School

John Svirsky

President, John D. Svirsky Inc.

William Wright

Retired CEO

Brad Ament

New Canaan Funding

Douglas Londal

Senior Advisor MSD Partners, L.P.

Neale Montgomery

Partner, Pavese Law Firm

Cindy Yoder-Brown

Retired, LCSW, CADC, CEAP

Michelle Arnold

Retired, Director of Collier County Public Transportation & Neighborhood Enhancement

Rachael Loukonen

Attorney, Cheffy Passidomo, P.A.

Beverly Neal

Lorrie Bell

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes