St. Matthew's House
Touching Hearts. Transforming Lives.
Programs and results
What we aim to solve
St. Matthew's House works to provide a hand-up, rather than a hand-out to those in need. As such, our programs strive to identify and alleviate the root causes of poverty, homelessness and addiction, rather than simply providing temporary relief. Through our homeless shelters, transitional housing, feeding ministry, mobile food pantry, Justin's Place Recovery Program and employment training initiatives, we focus on meeting the unique needs of each individual we serve in order to ensure every man, woman and child is equipped for long-term success.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Emergency and Transitional Housing
Homeless individuals and families find the stability, discipline, empathetic consideration, and resources that they need to rebuild their lives. Individualized case-management is used to identify the root cause of one’s homelessness and addresses their unique needs for recovery. Our community partnerships prevent us from duplicating services and offer essential opportunities for residents.
Addiction Recovery Programs
After identifying substance abuse as one of the leading causes of poverty and homelessness among our residents, the Justin’s Place Recovery Program was established to provide affordable recovery solutions to the individuals and families we serve. First launched for men in 2010, the program eventually expanded to include women in 2013 and currently receives at least 5 times as many applications as there are available beds. Justin's Place offers long-term, residential recovery solutions designed to equip adult men and women battling addiction with the tools needed to live a life of sober productivity. The 12-month program is comprised of structured faith-based curriculum, counseling, case management, peer support and employment training to encourage designed to move residents from a position of crisis and instability to one of stability and future success.
Hunger Relief
Our feeding ministry provides life’s essentials to all residents of our programs, as well as those living at or below the poverty level, especially at-risk children and the elderly. Our soup kitchen provides lunch and dinner to the public free of charge 365 days a year. Additionally, our food assistance program distributes non-perishable groceries and fresh produce throughout the community several days a month.
Employment Training
In an effort to address high unemployment rates, criminal histories and a lack of adequate education or marketable skills that hinder many of our residents from securing jobs, St. Matthew's House developed an expansive employment training program for residents of Justin's Place and our homeless shelters. Our seven thrift stores, restaurant, and catering company offer residents the opportunity to gain skills and hands-on experience during their time in at St. Matthew's House.
Where we work
Accreditations
Four Star Charity - Charity Navigator 2021
ECFA 2021
Certified Excellent Mission Member - Citygate Network 2019
Awards
Harvey Kapnick Award 2015
Community Foundation of Collier County
Pride of Florida Award 2021
Florida State Senators
Harvey Kapnick Award 2022
Community Foundation of Collier County
Affiliations & memberships
Model Member - Catalyst Kitchens 2015
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of meals served or provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Seniors, Economically disadvantaged people
Related Program
Hunger Relief
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of program graduates
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Incarcerated people, Substance abusers
Related Program
Addiction Recovery Programs
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Hours of volunteer service
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of grocery bags or boxes distributed by our food pantry
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Adults, Seniors
Related Program
Hunger Relief
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of clients who complete job skills training
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Incarcerated people, Substance abusers
Related Program
Employment Training
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of volunteers
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of active volunteers, defined as having served at least once during a given year.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
St. Matthew's House is committed to serving hungry, homeless and addicted populations across southwest Florida. Our programs are focused on alleviating the needs of the nearly 40,000 people in Collier County who suffer from food insecurity, the roughly 40% of residents who are considered housing-cost burdened, and the 650 individuals sleeping in places not fit for human habitation each night. Our goal is to identify and eliminate root causes of addiction, poverty and hunger by equipping each individual with the resources needed to for self-sufficiency. We work to provide a hand-up to those we serve and focus our programs on holistic rehabilitation rather than short-term relief or temporary shelter. Residents receive a comprehensive intake assessment to identify underlying factors and vulnerabilities, and then work with staff through individualized case management to develop goals. As residents receive basic necessities of food, shelter, clothing and safety and begin moving from a position of instability to one of stability, they can then direct their attention to achieving long-term physical, mental, emotional, relational and financial health. Individuals and families in our care benefit from medical and mental health care, employment training, educational opportunities, life-skills and financial literacy classes, interview coaching and more. For individuals who have experienced homelessness or addiction, these resources were limited at best, and often non-existent. The goal of all St. Matthew’s House programs is to eliminate such obstacles and increase access to the resources that every individual in our community needs to thrive, regardless of socioeconomic background.
What are the organization's key strategies for making this happen?
In order to identify underlying causes of addiction, poverty and homelessness, all clients receive a thorough intake assessment. Once strengths, vulnerabilities, needs and barriers to success are determined, residents then work with program staff to design specific case plans of weekly, monthly, and overall goals. Weekly individualized case management is a mandatory requirement in order to ensure that each resident is making continued progress towards such goals. Through referrals to partner agencies, residents are connected to community resources as needed in order to avoid duplication of services. On site, individuals and families have access to job training and placement services, life-skills classes, educational opportunities, spiritual development, recovery meetings, accountability and peer support to encourage independence and self-sufficiency. To ensure that everyone in need has access to such resources, St. Matthew's House is committed to continual growth and expansion of our programs, especially as all of our facilities currently operate at capacity with waiting lists. Our strategic plan is focused on expanding access to emergency shelter, affordable housing and addiction recovery services through the acquisition and renovation of new properties.
What are the organization's capabilities for doing this?
Over the last 34 years, St. Matthew's House has emerged as a leader in the fight against poverty, addiction and hunger in our community. With highly-qualified and dedicated staff, a commitment to excellence and a history of demonstrated success, we strive to serve as a model agency for others looking to care for vulnerable populations. To continue serving our community effectively, St. Matthew's House is committed to meaningful collaboration with partner agencies, increased volunteer, staff and donor engagement, adherence to industry best practices, and regular evaluation of program outcomes and performance indicators. Further, St. Matthew's House works to steward all funding with excellence and efficiency by practicing proactive, rather than reactive growth. Expansion of our services is always precipitated by additional fundraising revenue and social enterprise growth to avoid increased program expenses without sustainable funding and support. As a result of this model, social enterprise revenue funds all administrative expenses so that 100% of every donation can be allocated directly to our life-saving programs.
What have they accomplished so far and what's next?
What began as a modest soup kitchen over 30 years ago has grown into an expansive organization with 15 locations across southwest Florida. Every year, more than 1,000 unique individuals are served through our shelter operations in both Naples and Immokalee, and over 300 men, women and children call St. Matthew's House home each night. To date, nearly 800 men and women have successfully completed the year-long Justin's Place Recovery Program. We also provide over 200,000 hot meals and distribute groceries to thousands of households in our community every year. In an effort to generate revenue for our programs and diversify our income stream, St. Matthew’s House developed a unique social enterprise approach which has expanded over the years to include eight thrift stores, a restaurant and catering company, and a hotel & conference center.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive
-
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
St. Matthew's House
Board of directorsas of 09/01/2023
Rick Fumo
Fumo Consulting Group
Term: 2018 - 2023
Ronald Gustason
CPA - Rogers, Wood, Hill, Starman & Gustason
Mark Pratt
Retired Consultant, KX Industries
Sam McCullough
President/CEO, Griffin Holdings Group LLC
Mimi Scofield
Principal, Banyan Marketing & Distributing LLC
Kirt Anderson
Senior Pastor, Naples Community Church
Rich Grows
Executive Director & Banker, J.P. Morgan Private Bank
Mike Duke
Retired President & CEO, Wal-Mart Stores, Inc.
Dennis Flint
Retired Chairman & CEO, TaylorMade Group
Robert Howell
Retired Professor, Harvard Business School
John Svirsky
President, John D. Svirsky Inc.
William Wright
Retired CEO
Brad Ament
New Canaan Funding
Douglas Londal
Senior Advisor MSD Partners, L.P.
Neale Montgomery
Partner, Pavese Law Firm
Cindy Yoder-Brown
Retired, LCSW, CADC, CEAP
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes