Love City Strong Inc

St John, VI   |  www.lovecitystrongvi.org

Mission

Love City Strong (LCS) serves the community of St. John, USVI, in the areas of disaster preparedness and disaster response, with an emphasis on strengthening community resilience. Our objectives are to leverage St. John residents and businesses for all of our programs, which directs money into the local economy and develops assets and partnerships for future disaster response situations; to create programs that educate the community in disaster preparedness and create scalable solutions to issues caused by natural disasters; and to provide support to other NGOs and government agencies in the areas of disaster preparedness, disaster response, and community resilience.

Ruling year info

2017

Executive Director

Meaghan Enright

Main address

5000 Estate Enighed PMB 435

St John, VI 00830 USA

Show more contact info

EIN

66-0887374

NTEE code info

Disaster Preparedness and Relief Services (M20)

Other Public Safety, Disaster Preparedness, and Relief N.E.C. (M99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Love City Strong began as a small group of St. John residents who came together in the aftermath of Hurricanes Irma and Maria in 2017 to help our community. As volunteers, our group was quickly recognized by federal and local first responders, and we were brought in on multiple immediate response and recovery projects ranging from emergency evacuations to supply chain logistics and donations management. In November 2017, we officially became Love City Strong, Inc., a 501(c)(3) status nonprofit organization recognized in the United States and the US Virgin Islands. We began doing business as a nonprofit in January 2018. Over time we have created and implemented several short term programs aimed at addressing critical needs resulting from the 2017 hurricanes. Our long term programs focus on increasing preparedness and disaster response capacity on St. John through multiple complimentary sectors.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Water Quality

Many homes on St. John do not have access to safe, potable water directly from their cisterns, and no way to determine the water’s condition. LCS assessed this community concern through widespread data collection after the hurricanes of 2017, and responded to the need by developing our multiphase Water Quality program. In 2018 we began the first phase, aimed at testing and raising awareness of cistern water quality. Water testing was conducted for residents whom, as defined by the World Health Organization (WHO), are considered high-risk for the effects of a severe waterborne illness: Seniors; pregnant women; families with young children and infants; and individuals with a disability or chronic health condition. Our team visited and tested the cistern water of over 200 homes, at no cost to the residents. Alarmingly, the vast majority of our tests showed a high presence of harmful E.Coli bacteria. Collecting this data allowed us to seek funding for long-term solutions.

In 2019, we received a grant from the Center for Disaster Philanthropy to provide and install new, three-phase UV and carbon filtration systems on 50 residential cisterns. These cisterns belong to individuals whose test results in the first project phase continuously showed a high-risk of harmful contamination. We completed 50 installations in 2019, and an additional 20 installations in 2020 thanks to the support of our donors, who have kept this program going. This program creates long term health benefits for the high-risk individuals who are affected, and may have larger, positive economic and environmental impacts via reducing individual dependence on bottled water and reducing the strain that disposable plastic bottles place on St. John’s fragile waste management system. Licensed plumbers and electricians living on St. John have been hired to perform all of the installations, further ensuring that the recovery dollars we receive stay in the community.

Through sharing our data and program methodology with the CDC and the Virgin Islands Department of Health, our team has been utilized for numerous scientific field studies conducted throughout the Virgin Islands. We continue to assist federal and territorial agencies with their scientific data gathering needs, in addition to our normal duties on other projects, when ever possible.

PROJECT STARTED: February, 2018
PROJECT COMPLETED: December, 2020

Population(s) Served
Seniors
People with diseases and illnesses

With training from the National Organization of Remediators and Mold Inspectors (NORMI), LCS hired and trained a cleaning crew of St. John residents to sanitize or fully remediate mold in homes belonging to seniors, families with small children or infants, and individuals with a disability or chronic health condition. Over 150 homes were successfully sanitized or remediated by our team.

GOALS:

To provide as many residents as we can with a safer, healthier home environment in the aftermath of the 2017 Atlantic hurricanes Irma and Maria.

PROJECT STARTED: February, 2018
PROJECT COMPLETED: March, 2019

RESULTS: 150+ homes sanitized or remediated

Population(s) Served
Seniors
People with diseases and illnesses

Planning for future challenges presented by natural disasters is our primary goal and purpose. Areas that this project focuses on include storage of pre-deployed FEMA commodities and other emergency supplies across the island; establishing public meal centers with local restaurants to be activated in the event of an emergency; the expansion of our staff as a door-to-door wellness check and supply distribution group with 20 additional standby members; and providing continued maintenance on other first responders' generators, buildings, and assets.

Our staff and standby volunteers have received extensive training from St. John Rescue, the USVI Department of Health, EMT technical courses, FEMA, and VITEMA to be effective in a variety of response situations.

Goals: To ensure that various resources and assets are pre-staged and easily deployed across St. John in the event of a natural disaster.

Population(s) Served
Emergency responders
Adults

Together with partnering agencies in the nonprofit sector and the private sector, our goal is to rebuild homes belonging to seniors and families on St. John who are permanent residents and received little to no disaster public assistance funds, with little to zero financial impact for the resident.

This project requires a tremendous amount of logistics and fixed assets; and the use of 3 St. John-based contractors, multiple St. John businesses, and our own labor force. We are responsible for project management, building materials, shipping logistics, storage and inventory of materials, tools, equipment, and all contractor and subcontractor payments.

As of March 2021, we have completed 35 home rebuilds.

PROJECT STARTED: August, 2018
PROJECT COMPLETED: Ongoing

Population(s) Served
Seniors
Families

The efficiency of emergency response services on St. John has long been a challenge. Responding agencies such as the Virgin Islands Fire Department, VI Police Department, and Emergency Medical Services face daunting issues such as the inherent topographical challenges of the island, poor cell and data service coverage, and outdated or nonexistent mapping of public and private roads, parcels, and land estates. Additionally, members of emergency response agencies in the Territory have expressed concern that a comprehensive plan for door-to-door wellness checks immediately following a disaster does not exist across the board for all agencies.

Our Emergency Response Support project aimed to create a common solution for these two issues that threaten the health and safety of St. John’s residents, using new technology and our experience in data collection and community outreach.

The LCS Go Team launched an island-wide, door-to-door surveying and mapping project in January 2019, traveling across St. John with Map.geo printouts and using multi-layered satellite images showing taxable property lines and legal addresses.

They also offered the following emergency support services to St. John residents at zero cost:

1. Posting home addresses in black, reflective paint.
2. File of Life Cards--A customizable, printed card that individuals can fill out with their personal medical history (conditions, medications, allergies, etc.), and provide to an emergency responder if they are dispatched.
3. Pre/Post Disaster Wellness Checks--An optional portion of in-depth data collection that can then be used by LCS and emergency first responders to better assist residents in the aftermath of a disaster.
4. Easy to use, weather resistant lights can be installed or placed on the exterior of a home, which the homeowner can then activate after they call 911 and a first responder is dispatched. The lights will flash red and are visible up to 2,000 feet.

Between all of these different services, over 2,500 new interventions were distributed throughout the community with the goal of helping the hardworking emergency service personnel of St. John connect with those in need.

In 2020, using the mapping data that our Go Team has collected, LCS partnered with the University of the Virgin Islands Tech Park and ShoreIQ, a Virgin Islands-owned and based web content development company, to create a mobile app to be utilized by first responders. This offline-functional app will act as a search engine system using the collected address data, allowing emergency responders to type in an address or MGRS coordinates and receive step-by-step directions to the location. The app is currently in the development and coding stage, and will be available at no cost to first responders in 2022.

PROJECT STARTED: January 2019
PROJECT COMPLETED: March 2021

Population(s) Served
Seniors
Families
People with disabilities
People with diseases and illnesses
Emergency responders

Where we work

Accreditations

Commendation from Election Systems of the Virgin Islands 2018

Commendation from the Virgin Islands Territory Emergency Management Agency 2020

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of new grants received

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Our Program Development + Donor Relations Manager and our Foundation Administrator work closely to seek out new grant opportunities in order to increase our capacity.

Number of programs documented

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Through multiple short term and long term initiatives, we have been able to make a lasting impact on the community that we serve.

Number of houses built

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Families, People with disabilities

Related Program

Resilient Housing Initiative

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The Resilient Housing Initiative has steadily been rebuilding homes across St. John since 2018. Individuals are chosen for this program by the case managers at the St. John Community Foundation.

Number of groups brought together in a coalition/alliance/partnership

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Families, People with disabilities

Related Program

Resilient Housing Initiative

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Context Notes

The Resilient Housing Initiative has brought together 4 nonprofit organizations and dozens of private businesses to address the issue of rebuilding homes damaged by the hurricanes of 2017.

Number of people with improved water access

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Families, People with diseases and illnesses

Related Program

Water Quality

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Through installing three-phase water filtration at zero cost to our clients, we have given individuals on St. John access to clean drinking water straight from their cisterns for the very first time.

Number of emergency interventions introduced to the community.

This metric is no longer tracked.
Totals By Year
Related Program

Emergency Support

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our team has introduced a variety of new interventions into the community in order to make it easier for first responders to connect with those in need.

Number of staff members certified in subject area training

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Holding steady

Context Notes

Our staff trains in a variety of fields (such as CPR, Emergency First Responder, and Certified Emergency Response Team) in order to be more effective as first responders.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Love City Strong's recovery and relief projects have evolved organically to address multiple community needs that are not presently addressed by other agencies. Our goals are to fill these gaps as we encounter them, create long term solutions that are scalable to other areas in the Caribbean, and leverage the community’s talents to get the job done.

Our projects:

Disaster Preparedness:
LCS has created a three-component plan to ensure that our community and our team are better equipped to respond to natural disaster events: Supply readiness, response training, and wellness checks for hundreds of seniors after major weather events.

COVID19 Response:
In response to the COVID19 pandemic, we partnered with World Central Kitchen to provide free meals to seniors and families across the island. Over 11,000 individual meals were hand delivered by our team from April through July 1, 2020. We paid for and handed out PPE to medical providers and first responders to fill the gap before these were provided by the federal government, and provided over 2,000 free reusable masks to residents and visitors, which are manufactured by a St. John business.

Home Rebuild:
The Resilient Housing Initiative (RHI) focuses on construction projects of a variety of sizes and scopes designed to return St. John’s seniors and families to stable living situations, and to ensure that components of their primary residences are rebuilt in a manner that is more disaster resistant. Crews of Virgin Islands residents are in the field every week working hard to finish these homes safely, efficiently, and more resilient than ever. 35 homes have been rebuilt since the project began in September, 2018.

Water Quality:
In 2018, LCS began a Water Quality Project aimed at testing and raising awareness of cistern water quality for the island’s most vulnerable residents. The LCS water scientists visited and tested the cistern water of over 200 homes, at zero cost to the residents. Our team’s efforts lead to exciting new developments that will create long term health benefits for high-risk individuals, have a positive economic impact for them as they reduce their dependence on bottled water, and reduce the strain on St. John’s fragile waste management system over time. In 2019 and 2020, we installed 70 three-phase water filtration units on homes belonging to seniors and families with small children at zero cost to the residents.

Emergency Support:
This project was created to help link emergency personnel with St. John residents in need. Over the course of 2 years, we introduced over 2,500 individual interventions into the community with the goal of making it easier for first responders to find homes when dispatched by 911. Along the way, we mapped thousands of residences and structures on St. John, and have partnered with the UVI RT Park and VI web development company ShoreIQ to create a first responder mobile app that will show first responders exactly how to get where they need to go.

Since our creation as a grassroots organization of volunteers in 2017 and our evolution to an official nonprofit, LCS has successfully worked with partnering agencies in both the public and private sector on the various initiatives within our stated mission and goals. It is our belief that these partnerships are the future of disaster response and recovery. In every one of our undertakings, we seek to grow through these partnerships while leveraging the innate skills and talents of the St. John community, with the overall goal of strengthening the island from the roots up in the areas of disaster preparedness and response. We always partner with another nonprofit organization and a private sector entity on every project that we action, whether short term or long term.

Our team is made up of both highly experienced professionals in the disaster response industry, and all of us are members of the community that we work within and serve. This allows us to access a variety of resources and assets necessary to complete our projects while simultaneously keeping in close contact with our community to ensure that all of our projects and methodology are the right fit for our community and our clients.

In addition to our Board and management, our project teams encompass our philosophy of public and private partnership.

The Go Team, a full time team, is the heart of all of LCS’ projects. This team serves as the on-the-ground source for client outreach, information dissemination, and works in close partnership with other organizations who need a hand executing projects that align with our mission and goals. The team is comprised of St. John residents from different areas of the island, and the members vary in ages and backgrounds, reflecting the diversity of the community. The Go Team is the front-line for all of our projects; they connect with St. John residents on the ground and provide a familiar and friendly face to check in with our clients once project work begins.

In certain areas, LCS employs skilled contractors and businesses that are based on St. John to assist us with our projects. This ensures that disaster recovery funds stay in the local economy, and helps build strategic partnerships for future response events. We always prioritize using Virgin Islands based contractors, businesses, and individuals for any of our work that is needed rather than outsourcing. It is our belief that our community is better served when local talent is utilized for every component of our projects.

It is our goal to ensure that all LCS employees and independent contractors receive training from highly skilled, licensed professional entities, and receive such licensing in turn, when possible. This allows them to take the knowledge and skills gained while working for LCS and use them for their personal growth as contractors or potential business owners, thus further stimulating St. John’s economy and expanding the job market.

From November 2017 to January 2021, we have accomplished the following:

+ Rebuilt 35 homes belonging to seniors (24), families with small children or infants (2), or persons with a disability or chronic health condition (4).

+ Provided free mold sanitation and additional remediation education for 150 homes belonging to seniors and families with small children or infants.

+ Tested the cistern water quality of over 200 homes belonging to seniors, families with small children or infants, and persons with a disability or chronic health condition. We provided temporary water potability kits to 60 homes in the the original pool of 200. We then provided and installed 70, three-phase water filtration units to 70 homes in the original pool of the 200.

+ Introduced 2,500 interventions into the community to help first responders find those in need. These include: File of Life Cards, free custom address markers and signs, and waterproof flashing emergency lights visible from up to 5,000 feet away.

+ Provided and hand delivered Over 11,000 individual meals to seniors and families during the Virgin Islands' first COVID19 lockdown; and provided over 2,000 reusable masks to residents and visitors.

+ Created three different storage spaces to house emergency supplies necessary to the community's well being in the event of a natural disaster. The sites house a variety of readiness supplies including solar-powered portable lanterns provided by MPowerd, first aid supplies, and road clearing equipment. Additionally, LCS was tasked by FEMA with storage of prepositioned MREs and boxed water at these sites, and FEMA facilitates the rotation of fresh supplies when necessary.

+ We provide training and resources for our team and for other nonprofit organization on St. John that act as first responders. 100% of the LCS staff have been successfully CPR certified and First Aid certified. 75% completed Emergency Medical Response (EMR) training authorized by the VI Department of Health and coordinated by licensed emergency response professionals from the State of Connecticut. LCS also paid for members of St. John Rescue and Love City Community Network (LCCN) organizations to participate in these trainings.

Our Go Team received Crisis Intervention (CI) training from the Virgin Islands Public Safety and Support Foundation to better help them interact and empathize with residents who are experiencing emotional and psychological trauma.

100% of our staff has completed Community Emergency Response Team (CERT) training, and our Operations Manager completed Advanced CERT training, which allows him to train not only our staff but to assist and provide support to the Virgin Islands Territory Emergency Management Agency (VITEMA) to train members of the community. He is also a certified EMT to the national registry and a certified technician-class HAM radio operator.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Case management notes, Community meetings/Town halls,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome,

Financials

Love City Strong Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Love City Strong Inc

Board of directors
as of 7/13/2021
SOURCE: Self-reported by organization
Board co-chair

Tom Secunda

Secunda Family Foundation

Term: 2018 -


Board co-chair

John McInnis

McInnis Industries

Term: 2018 -

Ian Samuel

Jarrod Bernstein

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 04/26/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 03/23/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.