Housing, Shelter

True North Housing Alliance

Compassion + Dignity + Accountability

aka Torres Shelter

Chico, CA

Mission

True North Housing Alliance (TNHA) is a full spectrum Continuum of Care Provider. We are here to move people forward and break free from the cycle of homelessness. Why True North? Life is an endless experiment and course correction. The (true north) vision brings one back to their true path. True North’s underlining mission is the be the compass, and to help guide others to a place of clarity and sense of direction.

Ruling Year

2001

Executive Director

Ms. Joy Amaro

Main Address

101 Silver Dollar Way

Chico, CA 95928 USA

Formerly Known As

Chico Community Shelter Partnership

Keywords

emergency shelter, chronically homeless, homeless, homeless advocacy, veterans, family services

EIN

68-0440819

 Number

7759999746

Cause Area (NTEE Code)

Temporary Shelter For the Homeless (L41)

Other Housing Support Services (L80)

Housing Expense Reduction Support, Rent Assistance (L82)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs + Results

What we aim to solve

On any given night, at least 550,000 people are homeless in America, and 2,304 in Butte County. The population who experiences homelessness is a heterogeneous group and includes individuals, families with children, and unaccompanied runaway and homeless youth. While interventions to interrupt and end homelessness may vary across groups, ending homelessness permanently requires housing combined with diverse services supported by a variety of state, federal and private dollars. True North Housing Alliance, Inc. (TNHA) is the principal agency in Butte County that serves people experiencing homelessness to access the full continuum of care from street outreach to permanent housing; meeting people where they are. True North Housing Alliance provides housing and complementary services to its clientele which is a critical component of preventing and ending homelessness.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Street Outreach

Torres Community Emergency Shelter

Permanent Supportive Housing

Aurora North

Where we work

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of overall donors

TOTALS BY YEAR
Population(s) served

Homeless people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Total dollar amount of grants awarded

TOTALS BY YEAR
Population(s) served

Homeless people

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Total dollars received in contributions

TOTALS BY YEAR
Population(s) served

Homeless people

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context notes

This metric reflects the donations of over 400 individual donors. The majority of these donations were between $15 and $20.

Number of people no longer living in unsafe or substandard housing as a result of the nonprofit's efforts

TOTALS BY YEAR
Population(s) served

Homeless people

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context notes

This number reflects the number of guests placed in permanent housing from September 2018 to August 2019.

Number of clients served

TOTALS BY YEAR
Population(s) served

Homeless people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context notes

Post Camp Fire the Torres Shelter has consistently had an average nightly census of over 150 guests.

Number of organizational partners

TOTALS BY YEAR
Population(s) served

Homeless people

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context notes

See Capabilities Section for list of organizational partners

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have they accomplished so far and what's next?

True North Housing Alliance, Inc. focuses on four overarching goals: 1. Prevent episodic homelessness within the True North Housing Alliance, Inc.’s targeted clientele, individuals and families. 2. Connect individuals experiencing homelessness with appropriate health and social services needed to be successful within their housing stability plan. 3. Empower community partners to improve their response to individuals and families experiencing homelessness. 4. Track agency progress in preventing, reducing and ending homelessness for True North Housing Alliance clientele utilizing the Homeless Management Information system.

Achieving these goals is grounded in a shared vision of what it means to end homelessness. Every community must have a systemic response in place that ensures homelessness is prevented whenever possible, or if it can’t be prevented, it is rare, brief, and a one-time experience. True North Housing Alliance, Inc. strives to: ● Quickly identify and engage people at risk or are experiencing homelessness. ● Intervene to prevent people from losing their housing and divert people from entering the homelessness services system. ● Provide people with immediate access to shelter and crisis services without barriers to entry if homelessness does occur. ● Quickly connect people experiencing homelessness to housing assistance and services tailored to their unique needs and strengths and help them achieve and maintain stable housing.

The organizational capabilities for meeting our goals are rooted in our in-depth knowledge of the population we serve and our extensive network of community partnerships and working relationships. We have close working relationships with the following agencies, businesses, and organizations: • Alliance for Workforce Development • Butte County Behavioral Health • Butte County Independent Living Program Store • Chico Housing Action Team • Chico Rescue Mission • Community Housing Improvement Program • Department of Employment and Social Services • Far Northern Regional Center • Northern Valley Harm Reduction Coalition • Salvation Army Adult Rehabilitation Program (ARP) • Show Love Thrift Store • 6th Street Center for Youth • Vectors Transitional Housing for Veterans

Progress towards ending homelessness is measured against eight (8) documented objectives. 1. Ensure Homelessness is a Rare Experience 1.1. Objective: Collaboratively Build Lasting Systems that End Homelessness 1.2. Objective: Increase Capacity and Strengthen Practices to Prevent Housing Crisis and Homelessness 2. Ensure Homelessness is a Brief Experience 2.1. Objective: Identify and Engage All People Experiencing Homelessness as Quickly as Possible 2.2. Objective: Provide Immediate Access to Low-Barrier Emergency Shelter or other Temporary Accommodations to All Who Need it 2.3. Objective: Implement Coordinated Entry (CE) to Standardize Assessment and Prioritization Process and Streamline Connections to Housing and Services 2.4. Objective: Assist People to Move Swiftly into Permanent Housing with Appropriate and Person-Centered Services 3. Ensure Homelessness is a One-Time Experience 3.1. Objective: Prevent Returns to Homelessness through Connections to Adequate Services and Opportunities 4. Sustain an End to Homelessness 4.1. Objective: Sustain Practices and Systems at a Scale Necessary to Respond to Future Needs

From September 2018 to August 2019 our organization provided shelter to 1,639 individuals, averaging 136 individuals a night. During that period: 142 individuals exited to per permanent housing. 73 exited with earned income. 16 exited with earned income they gained during their stay.

External Reviews

Photos

Financials

True North Housing Alliance

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  • Forms 990 for 2018, 2017 and 2016
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Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2018, 2017 and 2016
  • A Pro report is also available for this organization.

See what's included

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Not Applicable

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Not Applicable

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Not Applicable

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Not Applicable

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

Not Applicable

Organizational Demographics

Who works and leads organizations that serve our diverse communities? This organization has voluntarily shared information to answer this important question and to support sector-wide learning. GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

SOURCE: Self-reported; last updated 10/24/2019

Leadership

The organization's leader identifies as:

Race & Ethnicity
White/Caucasian/European
Gender Identity
Female

Race & Ethnicity

No data

Gender Identity

No data

Sexual Orientation

No data

Disability

No data

Equity Strategies

Last updated: 10/24/2019

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Policies and processes

done
We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.