PLATINUM2024

KW Cares

KW Cares- Family Helping Family

aka KW Cares   |   Austin, TX   |  www.kwcares.org

Mission

KW Cares- Together, we empower, support and protect our KW family.

Ruling year info

2003

Chief Executive Officer

Alexia Rodriguez

Main address

3300 Bee Caves Rd Suite #650-184

Austin, TX 78746 USA

Show more contact info

EIN

68-0505969

NTEE code info

Disaster Preparedness and Relief Services (M20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

KW Cares grants provide much-needed assistance for Keller Williams associates and their families with financial hardship due to sudden emergencies such as: accidents, house fires, medical emergencies and unaffordable funeral and burial expenses. We also respond swiftly to natural disasters such as hurricanes, tornadoes. wildfires and floods, by providing funds for food, lodging, and transportation and by deploying generators, water and other disaster relief supplies.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Life-Altering Grants: Illness or Injury

Life-altering grants primarily focus on events such as illness or injury, the death of a qualified family member, or repairs due to a housing disaster.

KW Cares can assist with out-of-pocket medical expenses, travel expenses, physical disability needs such as assistive technology, wheelchairs, prosthetics, home modifications for accessibility, and shortfall in living expenses if illness or injury has impacted the applicant’s ability to work.

Applicants must be able to demonstrate financial need. Please note, KW Cares is not able to assist with alternative/unconventional medical expenses.

Population(s) Served

Life-altering grants primarily focus on events such as illness or injury, the death of a qualified family member, or repairs due to a housing disaster.

KW Cares can assist with expenses due to unexpected tragedies such as a house fire or natural disaster, including but not limited to deductibles, structural damage and loss of contents.

Applicant must be able to demonstrate financial need.

Population(s) Served
Families
Non-adult children
Parents
Widows and widowers
Economically disadvantaged people

Life-altering grants primarily focus on events such as illness or injury, the death of a qualified family member, or repairs due to a housing disaster.

KW Cares can assist with essential funeral, burial, and cremation expenses; emergency travel expenses; and shortfall in living expenses if the deceased was a primary earner for the household. In addition to funeral expenses assistance with out-of-pocket medical expenses may be available, if the applicant is legally financially responsible.

Please note, funeral grants are capped at $15,000. Applicant must be able to demonstrate financial need.

Population(s) Served

Emergency grants are available for immediate, critical needs following a natural disaster or the death of a qualified family member.

Emergency grants provide immediate assistance to our KW Family during times of disaster, such as hurricanes, floods, tornadoes, wildfires, or house fires. Basic needs include shelter, food, transportation and other critical needs.

To qualify for a grant, applicants must meet the eligibility guidelines, have a qualifying event, a qualifying expense, and must demonstrate a financial need exists.

Once your application has been submitted, a KW Cares team member will respond and determine eligibility for assistance through a brief screening process. If approved, KW Cares will initiate a bank transfer to the applicant.

Population(s) Served
Families
Non-adult children
Parents
Widows and widowers
Economically disadvantaged people
Families
Non-adult children
Parents
Widows and widowers
Economically disadvantaged people
Families
Non-adult children
Parents
Widows and widowers
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total dollar amount of grants awarded

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Economically disadvantaged people

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

in Grants & Disaster Relief Funds Awarded KW associates and their immediate family members may qualify for support when facing financial hardship due to sudden emergencies.

Total number of grants awarded

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Economically disadvantaged people

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Total Grants Given KW associates and their immediate family members may qualify for support when facing financial hardship due to sudden emergencies.

Goals & Strategy

SOURCE: Self-reported by organization

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

KW Cares
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

KW Cares

Board of directors
as of 03/22/2024
SOURCE: Self-reported by organization
Board co-chair

Mo Anderson

Keller Williams Realty Elite


Board co-chair

Beverly Steiner

Keller Williams California - Southern

Doris Carlin

Keller Williams Joplin

Sharon Gibbons

Keller Williams Realty International

Valerie King

Keller Williams Realty Partners

Julie Costa

Keller Williams Realty Summit NJ

Kathy Neu

Keller Williams Lake Travis

Kelly Henderson

Keller Williams Tempe - Scottsdale

Steve Chader

Keller Williams Integrity First Realty - Mesa/Gilbert

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/6/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

No data

Equity strategies

Last updated: 09/27/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.