PLATINUM2025

KW Cares

KW Cares- Family Helping Family

West Lake Hills, TX   |  http://www.kwcares.org

Mission

KW Cares- Together, we empower, support and uplift our KW family.

Ruling year info

2003

Chief Executive Officer

Alexia Rodriguez

Main address

3300 Bee Caves Rd Ste 650-184

West Lake Hills, TX 78746-6600 USA

Show more contact info

EIN

68-0505969

NTEE code info

Disaster Preparedness and Relief Services (M20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2024, 2023 and 2022.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

KW Cares grants provide much-needed assistance for Keller Williams associates and their families with financial hardship due to sudden emergencies such as: accidents, house fires, medical emergencies and unaffordable funeral and burial expenses. We also respond swiftly to natural disasters such as hurricanes, tornadoes. wildfires and floods, by providing funds for food, lodging, and transportation and by deploying generators, water and other disaster relief supplies.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Life-Altering Grants: Illness or Injury

Life-altering grants primarily focus on events such as illness or injury, the death of a qualified family member, or repairs due to a housing disaster. KW Cares can assist with out-of-pocket medical expenses, travel expenses, physical disability needs such as assistive technology, wheelchairs, prosthetics, home modifications for accessibility, and shortfall in living expenses if illness or injury has impacted the applicant’s ability to work. Applicants must be able to demonstrate financial need. Please note, KW Cares is not able to assist with alternative/unconventional medical expenses.

Population(s) Served

Life-altering grants primarily focus on events such as illness or injury, the death of a qualified family member, or repairs due to a housing disaster. KW Cares can assist with expenses due to unexpected tragedies such as a house fire or natural disaster, including but not limited to deductibles, structural damage and loss of contents. Applicant must be able to demonstrate financial need.

Population(s) Served
Families
Non-adult children
Parents
Widows and widowers

Life-altering grants primarily focus on events such as illness or injury, the death of a qualified family member, or repairs due to a housing disaster. KW Cares can assist with essential funeral, burial, and cremation expenses; emergency travel expenses; and shortfall in living expenses if the deceased was a primary earner for the household. In addition to funeral expenses assistance with out-of-pocket medical expenses may be available, if the applicant is legally financially responsible. Please note, funeral grants are capped at $15,000. Applicant must be able to demonstrate financial need.

Population(s) Served

Emergency grants are available for immediate, critical needs following a natural disaster or the death of a qualified family member. Emergency grants provide immediate assistance to our KW Family during times of disaster, such as hurricanes, floods, tornadoes, wildfires, or house fires. Basic needs include shelter, food, transportation and other critical needs. To qualify for a grant, applicants must meet the eligibility guidelines, have a qualifying event, a qualifying expense, and must demonstrate a financial need exists. Once your application has been submitted, a KW Cares team member will respond and determine eligibility for assistance through a brief screening process. If approved, KW Cares will initiate a bank transfer to the applicant.

Population(s) Served
Families
Non-adult children
Parents
Widows and widowers

Where we work

  • Canada

  • United States

Videos

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total number of grants awarded

This metric is no longer tracked.
Totals By Year
Related Program

Emergency Grants

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Total Grants Given KW associates and their immediate family members may qualify for support when facing financial hardship due to sudden emergencies.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

To provide emergency grants and volunteer services within 48 hours of a disaster.

To establish 2 disaster relief trainings for all regions.

To provide resources in the locally affected areas and call every agent in the region within 48 hours.

To work with families as they apply for a grant and navigate insurance and medical bills.

To provide train 50-100 volunteers in each region.

To provide emergency grants within business days of an application received.

Work with regional leadership to promote trainings.

Provide educational train for disaster relief at Keller Williams' yearly conference.

Establish close relationships by meeting with leadership in each region 2 times a year.

Updating the grant application database and system.

Update the CRM database.

Share fundraising strategies and quick, reliable ways to accept monetary donatoins.

Provide v

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

Financials

KW Cares
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

KW Cares

Board of directors
as of 3/4/2025
SOURCE: Self-reported by organization
Board co-chair

Mo Anderson

Keller Williams Realty Elite


Board co-chair

Beverly Steiner

Andrew Pepper DIRECTOR

Beverly Steiner VICE CHAIR

Beverly Steiner

Dawn Cazedessus DIRECTOR AS OF MAY

Doris Carlin SECRETARY

Doris Carlin

Keller Williams Joplin

Julie Costa

Keller Williams Realty Summit NJ

Julie Costa Fourre DIRECTOR

Kathy Neu DIRECTOR UNTIL MARCH

Kathy Neu

Keller Williams Lake Travis

Kelly Henderson DIRECTOR

Kelly Henderson

Keller Williams Tempe - Scottsdale

Kent Temple DIRECTOR

Mike Duley

Jose Fernandez

Mo Anderson

Keller Williams Realty Elite

Mo Anderson CHAIR

Sharon Gibbons

Keller Williams Realty International

Sharon Gibbons TREASURER

Steve Chader DIRECTOR

Steve Chader

Keller Williams Integrity First Realty - Mesa/Gilbert

Valerie King DIRECTOR

Valerie King

Keller Williams Realty Partners

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? yes

Organizational demographics

info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability