PLATINUM2023

Kiva Microfunds

Opening financial opportunity for all

aka Kiva   |   San Francisco, CA   |  https://www.kiva.org

Mission

Through investments and crowdfunded loans, we enable people to open opportunity to those in need of financial access, bridging the gap between “I need” and “I have” — and delivering one-to-one impact for women, refugees, small businesses, and communities around the world.

Ruling year info

2006

Chief Executive Officer

Mr. Vishal Ghotge

Main address

986 Mission St, 4th Floor

San Francisco, CA 94103 USA

Show more contact info

EIN

71-0992446

NTEE code info

International Economic Development (Q32)

Economic Development (S30)

Fund Raising and/or Fund Distribution (Q12)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

More than 1.4 billion people around the world are prevented from accessing the financial services they need. Through technology and global partnerships, Kiva is investing in social impact and building bridges to an inclusive future. We do this by unlocking capital through crowdfunded loans, opening financial access around the world.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Economic Empowerment for Women

At Kiva, we believe in gender equity not only for women, but for people of all gender identities and expressions — transgender, nonbinary, genderqueer, gender non-conforming, questioning, transitioning, and more — inclusive of all people.

We recognize that expanding access to resources equally is not enough to fix the inequalities faced by people who have been historically and socially denied access to opportunities on the basis of gender.

Kiva advocates for gender equity as a vehicle for achieving greater gender equality worldwide, with over 80% of our loans going to women.

Population(s) Served
Women

Today, more than 100 million people worldwide have been forced to leave their homes in the wake of human and natural disasters, and most can’t return for many years, if ever. Access to financial capital is critical to rebuilding their lives.

Kiva believes in the financial inclusion of all refugees. Since 2016, we’ve offered loans to 35,000+ refugees and displaced people. More than that, we’ve proven that lending to these populations is viable and scalable — with a 96.6% repayment rate.

Population(s) Served
Refugees and displaced people

In these uncertain times, businesses and communities already being overlooked are going to be hit even harder. Only one in four Kiva U.S. borrowers surveyed said they could have easily found a good alternative to their Kiva loan.

At Kiva we are bridging this divide. By connecting business owners with 0% interest loans and leveraging social underwriting, we have the opportunity to make a huge difference for small businesses navigating a challenging economy.

Population(s) Served
Ethnic and racial groups

The world’s lowest-income countries generate less than 1/10th of global greenhouse gas emissions, yet are among the countries hit hardest by climate change. In addition, roughly 40% of the world doesn’t have access to clean fuel for cooking, leading to dangerous household air pollution.

Kiva supports an array of climate-smart loans for organic farming and biodigesters, solar power, clean water and sanitation, improved energy efficiency, and more.

Population(s) Served

Farmers face many challenges: unpredictable weather, market prices, and climate change, to name a few. Kiva loans help farmers build resilience to these changes and enable them to continue providing food for their communities. Because traditional banks view farming as a risky industry, many food producers lack the funds they need to thrive. Loans to smallholder farmers help to increase agricultural production—reducing hunger and creating tons of new employment opportunities.

Removing barriers to finance is key to supporting smallholder farmers. Kiva’s global network of partners demonstrates the impact that can be unlocked when value-aligned organizations work together to solve systemic problems.

Through loans, innovative partnerships, authentic storytelling, and , Kiva is committed to leading and scaling our support of smallholder farmers.

Population(s) Served
Economically disadvantaged people
Economically disadvantaged people

Where we work

Awards

Award for "e-business" 2007

World Summit Awards

Economic Development Award Laureate 2007

The Tech Museum Awards

Award for Social Entrepreneurship 2008

The Skoll Foundation

People's Choice Award for Charitable Organizations/Nonprofit 2008

Webby's

50 Best Websites 2008 2008

Time Magazine

Oprah's Ultimate Favorite Things 2010

Oprah Winfrey

Innovation Award 2011

The Economist

Top Non Profit Award 2012

Philanthropedia

4 Star Rating 2012

Charity Navigator

Global Impact Award 2013

Google

Gold Halo Award 2015

Hewlett Packard

Impact Challenge 2015

Google

Financial Inclusion Challenge 2015

Wall Street Journal

Gold Halo Award 2022

Engage for Good

Golden Halo Award 2023

Engage for Good

External assessments

Evaluated via the Impact Genome Project (2019)

Videos

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total dollar amount of loans issued

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of loans issued to clients

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our goals focus on long-term growth, increasing loan volume, reaching more borrowers, and inspiring more lenders. We aim to create more socially driven lenders across the globe. These lenders will become increasingly motivated to lend money, knowledge, and time to others who lack access to capital and opportunities.

Kiva's 2019 Objectives and Key Results are based upon the following five objectives and their associated strategies which will help us achieve continued impact and sustainability as an organization:

1. Partners & Borrowers:

- Generate posted loan volume of $174.3M to support activated inventory that aligns with target loan share purchase volume of $159.5M
- Manage loan bookings so as to result at YE 2019 in total Assets Under Management of $100M
- Maintain an active pipeline of new investment opportunities that align with organizational growth, impact, and risk goals
- Facilitate a variety and quality of loans in the marketplace that supports the organization's user engagement and conversion initiatives
- Advance Kiva’s methods to measure and assess the impact of lending activity multi-product marketplace framework

2. Lenders:

- Total Individual Online Revenue goal: $9.55M. Incremental Revenue to come from increased conversions, average basket size, and tip rate driven by product and marketing improvements
- Re-engagement: Revamp programmatic emails and establish baseline and tracking for lender repeat rate
- Social: Develop a strategy for influencers and improve content to increase social engagement and traffic to Kiva
- Acquisition: Develop strategies for paid digital, retargeting, and SEO to grow FTDs

3. Partner Investments:

- The successful launch of a new product by July
- 40 Partners converted to a new product
- $23M volume of lending fundraised under a new product
- Average 3.0% fee charged with new product

4. Strategic Development & Partnerships:

- Hire a new Chief Development Officer
- Bring in revenue from existing new partnerships via donations, grants, and partnership fees

5. Cost Management:

- Develop business unit P&L's for US Program, Kiva Protocol, Marketplace, Strategic Development & Partnerships, etc.
- Improve monthly close process and financial forecast including spend forecast for Kiva Protocol and other initiatives. Develop reporting for ELT, Board and functional heads
- Hire and onboard senior-level accounting team members
- Hire and onboard director FP&A

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

Kiva Microfunds
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Access beautifully interactive analysis and comparison tools
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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Kiva Microfunds

Board of directors
as of 11/28/2023
SOURCE: Self-reported by organization
Board chair

Julie Hanna

Chair of the Board, Kiva

Reid Hoffman

LinkedIn Corporation

Julie Hanna

No Affiliation

John D Muller

Facebook

Maya Chorengel

The Rise Fund

Andre Haddad

Turo

Silvija Martincevic

Affirm

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 7/19/2023
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Asian/Asian American
Gender identity
Male

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 11/28/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.