Miracle Babies
Together for a Better Begining
Programs and results
What we aim to solve
Miracle Babies provides transportation and supportive services to parents with hospitalized newborns in local neonatal intensive care units (NICUs). The use of NICUs has increased to address the rising numbers of premature babies, multiple births and advances in medical technology. Today, 12 percent of babies are born before 37 weeks’ gestation, which is considered a full-term birth. In the face of this growing predicament, support from Miracle Babies can make a significant difference. We know we can change health outcomes if we remove the barriers to families being with their babies, providing more opportunities for breastfeeding and skin-to-skin contact.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Transportation Assistance Program
Miracle Babies provides transportation and supportive services to Neonatal Intensive Care Unit (NICU) families in need through our Transportation Assistance Program (TAP), which enables them to spend more time with their vulnerable infants. Miracle Babies support enables parents to spend more time with their baby in the critical early weeks and months of the baby's life. We advocate for Kangaroo care practices in the NICU which provide nourishing breast milk and essential skin to skin time linked to improved infant health outcomes.
Our program benefits critically ill newborns and their parents. Additionally, we benefit NICU hospital units who provide primary care to these sick infants and their parents by supplementing their experience with our supportive services. Miracle Babies delivers care packages throughout Southern California to NICU’s with essential items that parents can use while they visit their child. In addition, we host Miracle Hours in various NICU’s where parents can get education, resources, and support on their NICU experience from others who have lived experience. We receive all our referrals from hospital social workers and work collaboratively to serve families in need.
Miracle Babies Care Packages
Our MB Care Packages are gift bags given to NICU families throughout San Diego County. The contents of these bags are intended to support parents who spend considerable time in the NICU performing Kangaroo Care and breastfeeding. While some of the products we include are merely there to decrease stress and help pass the time (magazines and granola bars), and others are intended to cheer up sleep-deprived moms who are constantly washing their hands (ChapStick and lotion), our main focus is to include products that encourage parents to perform Kangaroo Care as often as possible, and support moms who choose to breastfeed.
Miracle Hours
Families regularly find comfort in speaking with other families who share common experiences. Being together with other parents who can relate to terms like NICU, RSV, milestones, percentiles, O2 sats, and early intervention can be extremely important for the overall health of the family unit. Miracle Hours provide emotional support to families with babies with critically ill babies in the NICU. Once a week, Miracle Babies staff and volunteers descend upon a different hospital with crafts and food for parents. The Miracle Hour is a chance for parents to escape the isolation of the NICU, bond with parents in similar situations, make a colorful craft for their baby, and eat some non-hospital food.
Where we work
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of participants attending course/session/workshop
This metric is no longer tracked.Totals By Year
Population(s) Served
Pregnant people, Work status and occupations, Young adults, Families of choice
Related Program
Miracle Hours
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Decreasing
Context Notes
Due to the COVID-19 pandemic, we are unable to hold weekly Miracle Hours within the hospitals. Miracle Babies transitioned to online sessions but participation has been adversely impacted
Number of volunteers
This metric is no longer tracked.Totals By Year
Related Program
Miracle Babies Care Packages
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Miracle Babies volunteers logged over 2000 volunteer hours during the COVID-19 pandemic
Number of parents receiving WIC benefits for their children
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Infants and toddlers, Multiracial people, Caregivers, Low-income people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In May 2020 Miracle Babies began hosting drive-thru diaper distributions in response to the financial hardships families were having. WIC texts clients of upcoming distributions.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Miracle Babies is differentiated in that we care for families of the most critically-ill infants. Miracle Babies believes that no family should have to face an economic crisis or ruin because of pre-term birth or major congenital defect. All parents should have access to their new baby regardless of financial or medical status.
Miracle Babies helps NICU families in three important ways: Transportation services our Special Delivery shuttle van provides home to hospital to home service enabling new parents to be united with their newborn. Miracle Babies works closely with hospital social workers to ensure NICU parents have access to their newborns. In addition to transportation assistance, our Miracle Hours provide a unique opportunity for NICU parents to get together, share concerns and feel the support of peers who understand the intricacies and challenges of having a baby in the NICU. Often these parents struggle with feelings of isolation, causing anxiety and depression at the precise time their baby needs them most.
We also distribute MB Cares packages, containing essential items and resource materials to aid and comfort families during their baby’s NICU stay. Contents are intended to support parents who spend considerable time in the NICU performing kangaroo care (skin to skin bonding) and breastfeeding.
The goal of our programs are to enable parents to spend more time with their infants in the NICU.
Moms who spend time in the NICU are more likely to breastfeed, a practice with well-documented and enduring benefits. When a baby is born prematurely, mom’s breast milk will contain a greater amount of nutrients that are specific to the preemie’s needs.
We know we can change health outcomes if we remove the barriers to families being with their babies, providing more opportunities for breastfeeding and skin-to-skin contact. Our tagline is “Together for a better beginning,” reflecting the importance of this family connection in the critical early weeks and months of an infant’s life and its linkage to improved health outcomes.
What are the organization's key strategies for making this happen?
The support Miracle Babies provides to families in the NICU helps them spend more time with their babies and provide breastmilk-practices that are strongly linked to improved health outcomes, shorter hospital stays, and improved parent-child bonding.
When we intervene and provide key resources during the weeks following a child's birth, we have the potential to positively impact health outcomes for an entire generation of children, changing the NICU experience from one of fear and helplessness to one of empowerment and positivity.
What are the organization's capabilities for doing this?
We are actively building our corporate, foundation, government, board of directors and individual donor base.
We partner and collaborate with other social service agencies, health clinics, hospital partners including social workers to work together to address the unmet and unique needs of NICU parents.
We have several large fundraisers including a luncheon, a gala and a 5K walk. When appropriate, we pursue community and public grant opportunities.
What have they accomplished so far and what's next?
For the grant period of 7/1/2018 to 6/30/2019 we distributed over 2000 care bags to comfort NICU families during their many crib-side hours in the hospital. Additionally, we provided financial assistance to over 500 families in San Diego County and hosted nearly 100“Miracle Hours” in local hospitals where we provided a craft project and a warm
meal to help NICU parents escape the isolation of the NICU.
In June 2020, during the COVID-19 pandemic Miracle Babies launched transportation service. In the first 5 months of operation 13,000 miles have been driven taking parents to and from the hospital.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, Literacy
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Miracle Babies
Board of directorsas of 03/11/2022
Dr. Sean Daneshmand
Scripps Healthcare
Term: 2019 - 2021
Sean Daneshmand
Scripps Healthcare
Marjan Mortazavi
Bankruptcy Legal Group
Micaiah Kenney
BD
Lance Stern
DigMEE Partners
Tina Liedtky
Abbott
Robert Heller
Heller, Inc.
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 03/09/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.