GOLD2023

RAINTREE SERVICES INC

aka Raintree Children & Family Services   |   New Orleans, LA   |  www.raintreeservices.org

Mission

To provide an array of services to vulnerable persons in our community, encouraging hope and creating opportunities for independent lives. Value Statements- Commitment: Reach for the highest standards of care to provide quality services. Integrity: Act with the highest ethical standards at all times. Security: Give children a safe and stable environment that engenders trust. Hope: Provide opportunities to thrive.

Ruling year info

1941

Executive Director

LaShawna Schofield

Main address

1233 8th St

New Orleans, LA 70115 USA

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EIN

72-0456905

NTEE code info

Residential, Custodial Care (Group Home) (P70)

Foster Care (P32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Raintree House

A group home for teen foster girls.

Population(s) Served

This program provides therapeutic foster care case management and care to children and youth through qualified and certified foster families and staff support.

Population(s) Served
Foster and adoptive children
Foster and adoptive parents

This program provides early intervention case management/ care coordination to infants and toddlers experiencing developmental delays.

Population(s) Served
People with disabilities
Infants and toddlers

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Annually, Raintree services between 250-350 children. In carrying out our mission, our programmatic goals are to ensure child safety, permanence and positive well-being. In addition, quarterly goals are set to ensure that each child is making progress in overall health, educational, behavioral, skill/work, independence, and social areas.

As an organization we work to ensure that we are continuously improving in every way possible. We study areas for improvement, assess and implement needed changes across the agency and in program services throughout the year.
We ensure annually that quality staffing, controls and benchmarks are in place to carry out needed services in the best way possible.
Participants have solid goal plans that are updated quarterly as progress is made. Foster parents are encouraged and supported in the adoption process as each child aims to have a permanent home.
Participants are either directly provided any needed related services or a service connection is found in the community to ensure continuous improvement.
Participants and providers are surveyed for feedback to improve upon service areas that are lacking.

We are capable of housing up to 14 girls at any one time in our group home. We can provide up to 36 placements in our parent foster homes. Up to 350 children can be provided comprehensive case management and service coordination. All are carried out with over 30 qualified professionals fulfilling various roles.

Over the years Raintree has successfully serviced thousands of children who often return years later to let us know how great of an impact we've made on their lives. Their direct stories affirm our ability to be a great service provider.
Annually, we are able to say that we have assisted many foster children in finding more permanent homes and have seen many 0-3 year olds thrive after receiving comprehensive therapeutic services. We may start off with a baby unable to sit up, babble or walk...to seeing them running and talking excessively. Stories like these warm our hearts and reminds us of how impactful our mission is.
We continue to have challenges in areas of funding, building our foster parent base and keeping teen girls from being involved in negative issues encouraged in the community such as drugs and trafficking.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

RAINTREE SERVICES INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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RAINTREE SERVICES INC

Board of directors
as of 12/01/2023
SOURCE: Self-reported by organization
Board chair

Rebecca Gardner- Roussel

FMI

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 12/1/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American
Gender identity
Female

Race & ethnicity

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data