Restore Hope Ministries, Inc.

preventing homelessness, reducing hunger, restoring hope

aka Restore Hope   |   Tulsa, OK   |  www.restorehope.org

Mission

The mission of Restore Hope is to restore families in financial crisis to economic and spiritual vitality. There are three primary ways we seek to meet this mission: hunger reduction through our food pantry, homeless prevention through rent assistance, and emotional/spiritual nurture. In addition, we provide a few seasonal "extra helpings" such as school supplies, Thanksgiving meals, and Christmas family sponsorships.

Ruling year info

1971

Executive Director

Rev. Jeff Jaynes

Main address

2960 Charles Page Blvd

Tulsa, OK 74127 USA

Show more contact info

EIN

73-1037026

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Housing Expense Reduction Support, Rent Assistance (L82)

Food Banks, Food Pantries (K31)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Homeless Prevention Initiative

Homeless Prevention Initiative seeks to prevent eviction, and therefore homelessness, by providing emergency rent assistance to families with a recent and unexpected loss of income.

Population(s) Served
Economically disadvantaged people
Unemployed people

We seek to reduce hunger by providing healthy groceries through a food-choice pantry, allowing clients to choose the food they receive. In addition, we help families to stretch their small budgets by offering basic hygiene items like toilet paper and soap.

Population(s) Served
Economically disadvantaged people

Providing a listening ear and caring presence to offer hope through emotional and spiritual nurture.

Population(s) Served
Adults

Every August we distribute complete school supply kits to pre-K through 12th grade students attending public schools in Tulsa County.

Population(s) Served
Children and youth

Where we work

Awards

4-star award 2019

Charity Navigator

One Award Finalist 2016

Oklahoma Center for Nonprofits

Patriot Award 2012

Employer Support of the Guard and Reserve

Accredited Charity 2019

Better Business Bureau Wise Giving Alliance

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people within the organization's service area accessing food aid

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Economically disadvantaged people, Unemployed people

Related Program

Hunger Reduction

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Context Notes

This is the total number of unduplicated individuals who received groceries at least once in that year.

Number of households that obtain/retain permanent housing for at least 6 months

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Economically disadvantaged people

Related Program

Homeless Prevention Initiative

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

2020 pandemic assistance will be reflected in 2021 number. With over 99% success, these #s represent people who did not go to shelter after receiving emergency rental assistance.

Number of participants engaged in programs

This metric is no longer tracked.
Totals By Year
Related Program

Hope Promotion

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Chapel attendance is optional and not a requirement for other program services. In 2020 our chapel was temporarily closed for in-person attendance due to the pandemic.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Project School Supplies

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We help young people from PreK-12 with school supply kits each year. Our program includes all of Tulsa County and helps provide tools for educational success to young people in need.

Average number of dollars per person served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We continue to increase the level of support and services we provide to the families we serve ($ for rent, types of food, school supplies, etc.) in addition to cost increases (inflation, etc.).

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We seek to restore hope for families in financial crisis, that they may regain stability through their crisis and move toward economic and spiritual vitality.

We seek to restore hope by reducing hunger--a condition which can dramatically decrease one's level of hope. We do this through a food pantry of choice which not only seeks to provide food but to do so in a way that is empowering and dignified.

We seek to restore hope by preventing homelessness--another condition which can send a family spiraling into further poverty. Through our assistance, on the other hand, we seek not only to help families retain stability but to move toward a better future through case management and other resources.

We seek to restore hope by promoting hope through our chapel program. We do this through (optional) chapel services, prayer volunteers, and providing bibles for those who do not have one (and request one from us).

We have 40 years of experience providing food for families in need. Over that time we have developed best practices in our intake process, data collection, and have consulted other organizations to develop best practices for food distribution. With a newly-remodeled food room, larger warehouse storage facility, and other improvements, we feel we are well-suited to meet food insecurity challenges ahead. As an affiliate with the United Methodist Church, a member of the Community Food Bank of Eastern Oklahoma, and with our other local connections, we are confident in our networks of support.

In the area of homeless prevention, we are one of the most successful agencies in the country based on independent measures of success (national average is 70% success, we achieve 99+% success). We are successful because of our excellent staff, years of experience in the field, and program design and implementation. We are well-known in the homeless service network in our community as the lead agency for homelessness prevention.

With a United Methodist pastor as our Executive Director, and a connection to United Methodist churches and resources, our chapel program is well-suited to meet spiritual challenges for our client families and our community.

We have successfully implemented a move to "pantry of choice" and are now offering a more healthy selection of food in addition to a higher level of quality. This not only provides better food (output) but also contributes to an increased level of hope (outcome) over the year before. Not knowing what changes there will be in the federal nutrition programs, we believe we are well-suited to meet challenges ahead should need increase.

Despite already high levels of success, we actually did see increased success in preventing homelessness in the past year. We have also made programmatic changes to remove barriers to our assistance that have been there in years past.

We have seen growth throughout our chapel program but still see areas of improvement in which we are actively working.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Restore Hope Ministries, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Restore Hope Ministries, Inc.

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board chair

Rev Andrew Henson

The Table UMC

Term: 2018 - 2019

Cindy Havlik

Tulsa District Superintendent

Robyn Aydelott

Diane White PR

Gary Crooms

Tulsa Community College

Jeff Jaynes

Restore Hope Ministries

James Linn

Parker Drilling

Mark Dalton

Oak Environmental Solutions, LLC

Emily Dukes

Zarrow Family Foundations

Andy Henson

First UMC - Owasso

Calvin Moore

Meals on Wheels of Metro Tulsa

Mary Jane Bittick

Williams

Paula Gradney-Garner

Boston Ave UMC

Bill Johnston

Kaiser Francis Oils

Santiago Ruiz

Cimarex Energy

Mary Hale

US Trust

Novell Wilson

Retired Attorney

Nick Ruffin

DirectTV

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes