OKLAHOMA CHILD CARE RESOURCE AND REFERRAL ASSOCIATION

aka OCCRRA   |   Oklahoma City, OK   |  www.oklahomachildcare.org

Mission

Oklahoma Child Care Resource & Referral Association serves communities statewide with information, referrals, assistance, and consulting to improve the quality, affordability and accessibility of licensed child care for working families and early education for children.

Ruling year info

1999

Executive Director

Paula K Koos

Main address

4200 Perimeter Center Dr Ste 235

Oklahoma City, OK 73112 USA

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EIN

73-1557727

NTEE code info

Personal Social Services (P50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Resource and Referral

THIS PROGRAM PROVIDES CHILD CARE RESOURCES AND A REFERRAL NETWORK PROMOTING SERVICES BENEFICIAL TO PARENTS AND EMPLOYERS IN THE STATE OF OKLAHOMA. THE PROGRAM PROVIDES PROVIDER SERVICES FOR TRAINING, TECHNICAL ASSISTANCE AND BUSINESS ADVICE.

Population(s) Served
Adults

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • Who are the people you serve with your mission?

    we serve parents searching for or utilizing child care. We serve child care providers.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We responded to provider need for disinfectant by locating suppliers and as budget allowed to provide supplies at no cost to providers.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders,

  • How has asking for feedback from the people you serve changed your relationship?

    Child Care providers are particularly appreciative this year of the assistance and listening we have offered.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to identify actionable feedback,

Financials

OKLAHOMA CHILD CARE RESOURCE AND REFERRAL ASSOCIATION
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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OKLAHOMA CHILD CARE RESOURCE AND REFERRAL ASSOCIATION

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board chair

Tammy Charles

Paula Koos

Oklahoma Child Care Resource and Referral Association

Tammy Charles

National Center on Subsidy Innovation and Accountability

Carol Hopper

OCCF

Kimberly Stephenson

Metro Library

Curtiss Mays

Community Action Agency of OKC

Debbie Diebert

Tulsa Community College

Patricia Caddell

OKCPS

Stacy Dykstra

Regional Food Bank of Oklahoma

Marny Dunlap

OU Physicians

Amber Cuyler

Great Plains CCR&R

Tina Smith

Cherokee Nation CCR&R

Kelsey Thomas

Delaware Child Development

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/22/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 03/22/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.