First Responder Support Network

San Rafael, CA   |  http://www.frsn.org

Mission

Our goal is to help First Responders and their families recover from traumatic experiences and live healthier and happier lives by offering a new perspective on stress and providing resiliency skills for improved long-term coping.

Ruling year info

2004

Executive Director

Molly Willenbring

Main address

4460-16 Redwood Hwy 362

San Rafael, CA 94903 USA

Show more contact info

EIN

73-1628834

NTEE code info

Mental Health Treatment (F30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Every day, First Responders run toward emergencies to save lives in our communities, putting themselves in harm’s way to protect others - and often experiencing trauma as a result. Many First Responders struggle with the meaning of what they witness and experience, suffering from depression, anxiety, and other post-traumatic stress symptoms. Their work has a tremendous impact on their lives and those of their families and friends. Some Responders isolate, some self-medicate, and some feel so hopeless that they turn to suicide.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

West Coast Post-trauma Retreat

Through intensive debriefing and peer support, First Responders at WCPR work through traumatic experiences, begin to understand their reactions, and learn how to be resilient in the face of painful memories and new critical incidents.
Each retreat is an immersive experience that, with intensive wraparound support, is unique in helping First Responders process their traumatic incidents. A small number of First Responder clients are supported in healing by peer, clinical, and spiritual volunteers, often long after the retreat has ended. They leave the retreat better able to cope with difficult emotions and better able to recognize triggers and respond positively. Peers who have attended as clients come back again and again, not only to help their fellow First Responders but also to support their own ongoing recovery and mental health.

Population(s) Served

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our goal is to help First Responders and their families recover from traumatic experiences and live healthier and happier lives by offering a new perspective on stress and providing resiliency skills for improved long-term coping.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    Our staff,

  • What challenges does the organization face when collecting feedback?

    Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to identify actionable feedback,

Financials

First Responder Support Network
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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First Responder Support Network

Board of directors
as of 10/19/2020
SOURCE: Self-reported by organization
Board chair

Sue Faria

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes