Mission
MISSION: Restoring innocence and strengthening families. VISION: The premier agency in South Texas, transforming the lives of children and families.
Notes from the nonprofit
We are so grateful to the support of the community on behalf of the children and families we serve. For more information, please do not hesitate to contact us at (210) 212-2500, [email protected], or learn more on our website at www.childrensshelter.org.
Ruling year
1947
President & CEO
Ms. Asia Ciaravino
Main address
2939 West Woodlawn
San Antonio, TX 78228 USA
Formerly known as
The Children's Shelter of San Antonio
EIN
74-1109660
NTEE code
Children's and Youth Services (P30)
Alliance/Advocacy Organizations (F01)
Temporary Shelter For the Homeless (L41)
IRS filing requirement
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Communication
Programs and results
What we aim to solve
Children: Through all programs, The Children's Shelter's primary goal is ensuring that all children are safe from harm. Adult Caregivers: Parents and caregivers are provided with the education, tools, and resources they need to become nurturing families. Mental Health: All children who have suffered trauma are provided with the opportunity to heal.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Permanency Support (Foster Care & Adoption)
We are here to protect children, strengthen families in order to eliminate child abuse, and to create hope for those who feel lost. The primary way we accomplish this goal is by making sure the children we serve are in a safe, nurturing environment. While the emergency shelter and residential treatment center help protect hundreds of children each year, there is no substitution for a loving, stable family environment. This is why foster and adoptive parents play such an important role in the lives of children!
Therapeutic foster homes provide care for children birth through 18 years old who have faced acute or chronic trauma associated with abuse, neglect, and/or abandonment. Therapeutic foster care ranges from overnight to several years, with the average stay being 18 months. Foster parents may elect to adopt children when their biological parent’s rights have been terminated.
The Hope Center
The Harvey E. Najim Hope Center is a specialized, trauma-focused outpatient mental health clinic for children and families who have experienced abuse, neglect, and/or abandonment. The Hope Center offers accessible, specialized programs of care by licensed counselors, psychiatrists, and social workers in a loving, safe environment.
iParent SA
iParent SA® is a comprehensive parenting and family strengthening program with immediate and long-term outcomes that reduce child maltreatment, bolster family relationships, and economic stability. Highly trained and qualified Parent Educators work with families to facilitate evidence based parent education curricula to help identify strengths, develop goals, and build self-sufficiency.
Compadre Y Compadre
The ultimate goal for prevention services is to help parents raise their children free from abuse, neglect, or abandonment. Our services work to empower parents in our community so they have parenting skills and are familiar with child development. Simultaneously, we expect our clients to be enrolled in high school, and that upon graduation they will continue their education through vocational school or a four-year college.
Nurse-Family Partnership
The Nurse-Family Partnership® is dedicated to helping first time, low-income mothers become successful parents by providing home visits by baccalaureate registered nurses. One of seventeen in Texas, the program model is rooted in over thirty years of evaluation and is proven to improve prenatal and maternal health, child development, reduce child maltreatment, and increase self-sufficiency.
Where we work
Awards
Innovative Program of the Year for Project MAS 2002
Texas Alliance of Leaders in Children's Services
Best Practice Program for Latina Youth - Project MAS 2003
Child Welfare League of America
Affiliations & memberships
Alliance for Children and Families - Member 2006
United Way Member Agency 1940
United Way Member Agency 2015
External reviews
Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Percentage of children who were discharged to a permanency condition (adoption, family runification, or kinship placement) at the
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
ages 5-17 years old
Number of children placed in Foster Homes
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Permanency Support (Foster Care & Adoption)
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
ages served are 0-18 years old
Percentage of children who did not experience a Foster Care placement disruption
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Permanency Support (Foster Care & Adoption)
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Percentage of children who were discharged to a permanency condition after Foster Care
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Permanency Support (Foster Care & Adoption)
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of adoptions facilitated
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Permanency Support (Foster Care & Adoption)
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of caregivers served through all programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Caregivers
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of children served through all programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of therapy sessions provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, Victims and oppressed people
Related Program
The Hope Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This program started in October 2015.
Number of home visits provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, Victims and oppressed people
Related Program
The Hope Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Prior to 2019, home visit data was estimated. A 2019 change to new data tracking system resulted in accurate data collection of home visits. Hope Center 2 opened August, 2018.
Number of newly licensed Foster Families
This metric is no longer tracked.Totals By Year
Population(s) Served
Age groups
Related Program
Permanency Support (Foster Care & Adoption)
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The Children's Shelter works to restore innocence and break the cycle of abuse through education and prevention, and serves over 4,100 children and families each year. We accomplish this by using evidence-based prevention and intervention practices designed to significantly impact children, families, and in turn, the community.
What are the organization's key strategies for making this happen?
QUALITY: Measuring performance based on our contractual commitments and what is best for children and families; ensuring systems exist to continuously improve; producing superior outcomes.
STAFF: Attracting, developing, nurturing and retaining staff; ensuring every member of The Children's Shelter team is aligned, engaged and supported.
FINANCE & STEWARDSHIP: Implementing sound business process system-wide; stewarding financial resources; ensuring The Children's Shelters short-term and long-term fiscal strength.
EXTERNAL-AFFAIRS: building stakeholder relationships; generating philanthropic support; managing The Children's Shelter brand.
PROGRAMS & SERVICES: Securing opportunities to serve more children and families; ensuring program relevancy to community needs; ensuring program fit with mission and vision.
What are the organization's capabilities for doing this?
At The Children's Shelter, we have seen first-hand how the lack of parenting knowledge, concrete resources, social connections, and nurturing skills can lead to abuse and neglect. The need to provide an array of prevention services to families with the overall goal of reducing the risk of child abuse and neglect is evident. The services provided at The Children's Shelter are specifically designed for children in at-risk situations and for the families of those children. These services are in place to directly meet the needs of our community.
In July 2015, The Children's Shelter became the first agency in South Texas to become certified in Trauma-Informed care. The Children's Shelter has also successfully maintained accreditation with the national Council on Accreditation (COA), since 1998.
What have they accomplished so far and what's next?
Children's Emergency Shelter- In fiscal year 2020, The Children's Shelter served 339 children at the Emergency Shelter.
Permanency (Foster Care and Adoption)- In fiscal year 2020, 175 children were served through Foster Care and 21 children found their forever homes through adoption.
Compadre Y Compadre®- In fiscal year 2020, 471 fathers and 1,127 children were served.
iParent SA®- In fiscal year 2020, 310 caregivers and 326 children were served.
Nurse-Family Partnership®- In fiscal year 2020, 479 mothers and 381 children were served.
Harvey E. Najim Hope Center - In fiscal year 2020, 673 children served, and 243 families utilized social services.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
Who are the people you serve with your mission?
Foster children and families. At-risk families. Children and families in need of mental health services.
-
How is your organization collecting feedback from the people you serve?
Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,
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With whom is the organization sharing feedback?
Our staff, Our board, Our funders, Our community partners,
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Which of the following feedback practices does your organization routinely carry out?
-
What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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The Children's Shelter
Board of directorsas of 06/17/2022
Ms. Jessica Gonzalez
Ernst & Young, LLP
Term: 2006 -
Mr. Barry Rupert
David Duran
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Susan Crumrine
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Mark Williams
W. Jeffrey Landers
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Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
Equity strategies
Last updated: 02/25/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
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