Capitol Area Council, BSA
Prepared. For Life.
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Cub Scouts
Cub Scouting is a year-round program that introduces children and their parents to the world of Scouting. Boys or girls join Cub Scouting because they want to have fun! Cub Scouts’ parents, guardians, and families are vital to the success of each local Cub Scout group – or Pack – as there are no paid leaders; everyone volunteers in some way. Packs may be boy-only, girl-only, or a combination.
Where we work
Affiliations & memberships
Greater Austin Chamber of Commerce 2021
External reviews

Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
Who are the people you serve with your mission?
Children (boys and girls), families, parents, community organizations, faith-based organizations, public organizations
-
How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Constituent (client or resident, etc.) advisory committees, Suggestion box/email, website contact form,
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
-
What significant change resulted from feedback?
Families had asked for years for the opportunity for girls to join the Cub Scouts and Scouts BSA programs. As a result of continued feedback and study, the Boy Scouts of America changed its policies to permit girls to join the Cub Scout program in 2018 and Scouts BSA program in 2019.
-
With whom is the organization sharing feedback?
The people we serve, Our staff, Our board,
-
How has asking for feedback from the people you serve changed your relationship?
Scouting for decades has been focused on empowering volunteers to serve in leadership positions within its organization, from individual units to the Board of Directors. Staff work to support volunteers who lead planning and execution of our many programs.
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive,
-
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection,
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Capitol Area Council, BSA
Board of directorsas of 10/21/2021
Marietta Scott
Steve Allen
Rod Coffin
Dale Cooper
Wade Cooper
Sid Covington
Kim Day
Justin Jacobs
Jack Holford
Craig Hughes
Winston Krause
Steve Matthews
Patrick Howard
Dwight Thompson
Terry Tottenham
Jack Gindler
John Ellis
Mark Marshall
Raymond Gray
Ron Garland
Anooj Thakrar
Richard Rhodes
Chris Smith
Michael Sullivan
Todd Reimers
Mike Birdlebough
Kirby Baird
Jenny Deen
John Demmler
Michael Files
Dirk Heinen
Kuravila Mani
Katherine McLane
Marietta Scott
Gregory Smith
Paul Terrill
Ben Turner
Tim Urban
Ellen Ault
Joe Beal
Roy Beard
Steve Benesh
Noel Brinkman
Lynn Brooks
Bill Bryson
Daniel Gonzales
Jon Graf
Maya Gamble
Terry Hall
Charlene Heydinger
Tom Horn
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 03/08/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.