HOUSE OF NEIGHBORLY SERVICE

Making a difference in our community one family at a time.

aka House of Neighborly Service of San Antonio, TX, Inc.   |   San Antonio, TX   |  www.hnstoday.org

Mission

House of Neighborly Service provides opportunities which encourage, educate, and empower San Antonio's Westside community.

Ruling year info

1971

Executive Director

Ms. Sandra A. Morales

Main address

407 N Calaveras

San Antonio, TX 78207 USA

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EIN

74-1153442

NTEE code info

Child Day Care (P33)

Family Services (P40)

Senior Centers/Services (P81)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Family Support

House of Neighborly Service prevents child abuse and supports caretakers experiencing depression. Our Family Support programs emphasize early intervention in response to increasing evidence that early childhood experiences have lifelong impacts on mental as well as physical health.

Population(s) Served
Families

Our Kid’s Place Child Development and Treatment Center improves the social-emotional, physical, and intellectual development of children enrolled in its multi-age classes. We currently have 35 slots for children aged 18 months to 5 years. Kid's Place is a "Three Star" approved Child Care Service (CCS) "Quality Care Provider".

Population(s) Served
Infants and toddlers

House of Neighborly Service provides the seniors of our community with nutritional meals and meaningful activities to promote their physical and mental health.

Population(s) Served
Seniors

House of Neighborly Service helps individuals, families and seniors put food on their tables through our weekly Breadline, emergency Food Pantry, and resource and referral assistance. We give out more than 6,000 boxes of food annually.

Population(s) Served
Economically disadvantaged people

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, Electronic surveys are difficult to send and collect since our clients do not have access to devices,

Financials

HOUSE OF NEIGHBORLY SERVICE
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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HOUSE OF NEIGHBORLY SERVICE

Board of directors
as of 12/23/2020
SOURCE: Self-reported by organization
Board chair

Mr. Sarah Ramos

College Advising Corps at Trinity University

Term: 2019 - 2021

Olivia Valdez

Geriatric Psychiatrist

Becky Alvarez

Retired Teacher

Susan Kirk

Women's Auxiliary

Rob Mueller

Divine Redeemer Presbyterian Church

Sandra Morales

House of Neighborly Service

Brian Kirk

Randolph AFB - Systems

Eddie Heinemeier

Employers Resources

Lenna Baxter

Retired Nonprofit Director

Julie Kirk

Randolph AFB

Rich Lounsbery

Pastor

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 12/03/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

Gender identity

 

Sexual orientation

Disability