ELLA AUSTIN COMMUNITY CENTER
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Senior Services Program
Our Senior Servies program is designed for low income senior citizens, 60 years and over. We provide nutritious well balanced noon meals, served in a congregate setting, and a varity of recreational & educational group activities. All activities are designed to encourage and facilitate socializtion and include arts & crafts, computer class, sewing, exercise, table games, special celebrations, health and wellness, field trips and supportive services. Services are offered Monday through Friday from 8 am to 5 pm.
Early Child Development
The goal of the program is to prepare children, who lack developmental skills, to be ready to learn when they enter school. Acquiring and developing self-reliance, practical listening, fine and gross motor communication skills.
Early Head Start
This partnership with the city of San Antonio, provides a high quality developmentally appropriate continuum of care and social services to infants and toddlers that are directly aligned with school readiness practices and skill attainment.
The program serves children six weeks to 35 months of age and provides education, health, nutrition, and other needed support services.
Youth Services
The Youth Development Department of Ella Austin Community Center is a year -round project, composed of two programs: the After School Program and the Summer Enrichment Program. The After School Program offers homework assistance to students, aged 6 – 14 years of age (Elementary – Middle School grades).
Individual & family services
Our Individual and Family Services program is designed to provide short term emergency assistance to low income individuals and families facing an unexpected crisis situation requiring immediate assistance with basic needs of food, clothing, utility and holiday assistance. We partner with many organizations to be able to better meet client needs. Services are offered Monday through Friday from 8:00 to 5:00 p.m.
Volunteer Income Tax Assistance (VITA)
The Volunteer Income Tax Assistance (VITA) program provides free income tax assistance and preparation to tax payers through IRS certified staff to help families claim tax credits such as the Earned Income Tax Credit (EIC) or the Child Credit (CTC). Service is provided to those who earned $60,000 or less receive the free service. Ella Austin Community Center provides the services during the week and on Saturday January 17 through April 18. Ella Austin Community Center is a virtual VITA site.
Where we work
Awards
One Star Foundation - Impact Texas Initiative 2010
Bank of America 2007 Neighborhood Builder Excellence Award
Affiliations & memberships
Better Business Bureau 2016
United Way Member Agency
External reviews

Photos
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The goal of EACC is to increase the amount of resources and services they provide to economically disadvantaged individuals and families. The ultimate goal is to create thriving neighborhoods whose citizens are able to give back and build stronger communities.
As part of this objective, the agency is working on these six primary business goals:
1. Strengthen the agency's financial stability
2. Strengthen program integration within agency
3. Develop social enterprises
4. Develop internal culture that reflects agency's values
5. Develop external and internal strategic communication plan
6. Develop long term plan to improve existing site and/or acquire new site location to expand programs and services
EACC 2016 six program goals are to:
1. Provide emergency assistance to 2,000 individuals
2. Distribute over 110,000 pounds of food to the community
3. Increase joint-ventures/partnerships by a minimum of 10%
4. Improve our financial support and revenue by at least 10%
5. Serve over 400 children and their families through early childhood, child development, youth development programs, and senior services.
6. Serve over 120 Seniors and provide them with over 10,000 meals.
What are the organization's key strategies for making this happen?
Increase partnerships with other agencies and businesses to support EACC programs and events
Increase funding sources from foundations, corporations, and individuals through grant applications, hosting community programs, and fund raising events.
Create fee for service opportunities by introducing sliding scale fee for some of the programs/services offered. Pursue alliances with local businesses to rent agency facilities and/or agree to provide a portion of their proceeds to benefit EACC (micro-giving).
Increase training and internal communications to improve employee retention, skill level, and build culture that reflects agency's values
Secure a three to five year strategic communications plan through in-kind services provided by graduate student(s) and media professionals
Apply for city block building funds, seek out potential new site locations, and build relationships/partnerships with city/business/foundations to provide at-cost or reduced cost materials for renovation services.
What are the organization's capabilities for doing this?
EACC has a long history of serving the community, of strengthening families and communities, the agency has established strong partnerships with over 40 local agencies, including the City of San Antonio, and is well positioned to secure additional support for their goals.
The strong leadership from the executive staff, guidance from the board of directors, and support from community sector, has propelled EACC into becoming the largest multi-social service agency in the city of San Antonio. In fact, the agency has become so respected and such an integral part of the community, that its future success is paramount to the city of San Antonio's success.
Due to its partnerships, EACC has been able to help families obtain housing, emergency food and utility assistance, affordable, quality child care, after school and summer programs, including career discovery and jobs that have greatly impacted the community.
On-going partnerships are being renewed and new ones established, there is such a momentum, that EACC is not just meeting, but exceeding many of their goals.
What have they accomplished so far and what's next?
As of April 18, 2016, the agency has served
Seniors
meals
Individual & Family Services
Youth Services- Implementing the Texas Quality Standards, building developmental assets, and preparing participants for college or career success.
--Held in Oct 2016 the San Antonio Youth Leadership Conference at St Philip's College for youth and parents.
Early Childhood - implement social enterprise - sliding fee scale and is serving over
Established Early Head Start that is serving 0-3 year olds
Has contracted in-kind service to develop Strategic Communications Plan in May 2016.
Has increased partnerships.
Has secured over a $700,000. in donations and grant funding.
Has secured a $588,000. early head start contract with the City of San Antonio for 2017- 2018 fiscal year
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
ELLA AUSTIN COMMUNITY CENTER
Board of directorsas of 05/31/2019
Beverly Watts Davis
Westcare/Westcare Texas
Term: 2017 - 2020
Mr. Victor Zuniga
Alma Valdez Brown
Liftfund
Frank Dunn
Frank Dunn, Farmer Insurance Agency
Nishell Robinson
Comerica Bank
Tammie Zacharie
Select Federal Credit Union
Victor Zuniga
Franklin Apartment Management
Rebecca A. Rodriguez
RSM US LLP
Jerry Durham
Reyes Automotive Group
Stewart L. Blanton
Veterans Canteen Service
Adam Dusenbury
White Cloud Drones, LLC
Gaye Preston 2019
2021
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes