Casa Esperanza, dba; Hope House of Austin
Providing a forever home to the severely disabled for over 50 years.
Programs and results
What we aim to solve
There are two main critical issues that need to be addressed. 1)There is a dire need for more homes that have the qualifications and ability to care for the most severely disabled youth and adults. The lack of such homes coupled with the length of stay of our residents has created an over 10 year wait list. We must work together on all levels to establish more homes like Hope House.
2) Fixed fees for the care of these residents needs to be increased as current rates do not cover budgeted needs and we must rely on public support for special projects. Without the support of concerned individuals, groups and foundations, Hope House cannot continue operating. Without this support we will not be able to help reduce the long wait list and build more homes.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Long Term Care and Rehabilation
We provide long term care to severely disabled youth and adults by giving them a family home to live as long as they need it. We have licensed therapist and nurses as needed.
Where we work
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of children with disabilities receiving early intervention services
This metric is no longer tracked.Totals By Year
Population(s) Served
Intersex people, Children and youth, Adolescents
Related Program
Long Term Care and Rehabilation
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of adults with disabilities receiving sufficient social and emotional support
This metric is no longer tracked.Totals By Year
Population(s) Served
Intersex people, Children and youth, Adolescents
Related Program
Long Term Care and Rehabilation
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of adults with disabilities living in congregate care facilities
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth, Seniors
Related Program
Long Term Care and Rehabilation
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of children and youth with disabilities living in congregate care facilities
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth, Adolescents
Related Program
Long Term Care and Rehabilation
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
1. There is currently a 10+ year wait list. We want to build more HSC community homes in area communities to help solve this problem. We are needed!
2. Continue providing a family style home to the 34 residents we now serve by giving them as normal a life as possible.
3. Become a model home and program for severely disabled.
4. Reach out into the community and provide resources, training and habilitation for families with mentally and physically disabled children .
What are the organization's key strategies for making this happen?
1. Get out and tell our story in hopes of getting more people to know what we do so they in turn will support or find support for us.
2. Embark on another Capital Campaign to build more homes in the near future.
3. Continue hiring quality staff. Many have been with us for over 35 years.
4. Seek additional ways to help the residents enjoy their life and make them smile more!
What are the organization's capabilities for doing this?
1. We have the support of many State organizations who place residents here as well as individuals who know of our work. We plan to utilize them to increase awareness and expand that support.
2. We have the staff to make the goals happen.
3. We have a Development Director who has 30 years of experience and is currently creating that awareness in communities so we can continue expanding through community support.
What have they accomplished so far and what's next?
We have accomplished providing a loving, family home for many disabled over the past 50 years. Since they live here so long we cannot take in as many residents as we would like to. We have a long wait list and would like to reduce that list by building more homes.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,
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With whom is the organization sharing feedback?
The people we serve, Our staff,
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from the people we serve,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Casa Esperanza, dba; Hope House of Austin
Board of directorsas of 07/22/2022
Dr. Davin Cordell
Hope House of Austin
Term: 2018 - 2021
Mrs. Molly Branton
Hope House of Austin
Term: 2018 - 2021
Michael Jones
Orthopedist
Stephen Smith
Retired teacher
David Pope
Pope Insurance
Molly Branton
Retired
Dr. John Mims
Veterinarian
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
Equity strategies
Last updated: 07/22/2020GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.