BRONZE2023

Meals on Wheels San Antonio

More than a meal

aka Grace Place Alzheimer's Activity Centers   |   San Antonio, TX   |  www.mowsatx.org

Mission

The mission of Meals on Wheels San Antonio is to promote the dignity and independence of seniors who are in need of nutritious meals, companionship, and Alzheimer's care.

Notes from the nonprofit

Meals on Wheels’ programs ensure older adults can remain independent in their homes and avoid institutional care by addressing nutrition, safety, and companionship. The COVID-19 pandemic has impacted service delivery for all programs of Meals on Wheels San Antonio. The short term impacts include the suspension of operations of several programs and a complete overhaul of operations for the home-delivered meal program. The long term response dictates more significant operational changes. Measures have been taken during this time to bring as many new clients onto service as possible, in order to keep homebound seniors safe and healthy. This has resulted, so far, in a 30% increase in the number of clients on service since the beginning of March. Meals on Wheels will not return to “normal.” Delivery logistics will be changed and improved with the lessons learned during this period. Technology will enable the agency to proactively identify and respond to the social determinants of health th

Ruling year info

1979

Chief Executive Officer

Mr. Vinsen Faris

Main address

2718 Danbury

San Antonio, TX 78217 USA

Show more contact info

EIN

74-1948646

NTEE code info

Meals on Wheels (K36)

Alzheimer's (G83)

Senior Centers/Services (P81)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Nearly nine million seniors (14%) face the threat of hunger and approximately 17 million seniors (24%) live alone, placing them at greater risk of the harmful health effects of social isolation. Food insecure older adults tend to have worse health outcomes than food secure seniors, with greater risk for heart disease, depression and decline in cognitive function and mobility. Feelings of loneliness are associated with negative health effects. Despite the well-founded understanding of the relationship between healthy aging and access to nutritious food and regular socialization, millions of seniors struggle to meet these basic human needs.\n\nAccording to the Alzheimer’s Association, every 66 seconds an elder loved one develops Alzheimer’s and is no longer able to be left alone safely. Ten percent of the senior population have Alzheimer's and must rely on another person for care. This diagnosis can devastate families in poverty. Caregivers need support.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Meals on Wheels San Antonio

Meals on Wheels provides hot, healthy and delicious lunch time meals to seniors who have difficulty leaving their homes and are unable to prepare a meal for themselves. Hundreds of dedicated volunteers travel across the city to deliver not only the hot meal but to also provide daily safety checks. Receiving a fresh meal daily allows the seniors of Bexar County to continue a healthy and happy life in their own homes, rather than move prematurely into costly assisted living facilities

Population(s) Served
Seniors
People with disabilities

Grace Place is the only nonprofit licensed adult activity center caring exclusively for Alzheimer's and dementia sufferers. The program provides a warm, home-like environment for individuals to spend the day. At our two Grace Place centers, clients engage in supervised activities that emphasize their remaining abilities, rather than disabilities. Alzheimer's disease is the most common form of dementia and the sixth leading cause of death among older adults. In Bexar County alone, this irreversible, progressive brain disorder affects approximately 39,000 people. An estimated 70 percent live at home with a family caregiver. Often unable to afford outside care, there is an enormous strain on caretakers’ finances, on their time, which can negatively affect their job security, and on their personal well-being. With funding from generous donors, we provide a cost-sharing model that averages $50 a day versus the $160 to $200 a day charged for home health or nursing home services. The need for Alzheimer's and dementia daycare programs will only increase in the coming years. The number of people aged 65 and older with Alzheimer's is expected to increase from 5.2 million today to 13.8 million in 2050.

Population(s) Served
Seniors
Caregivers

The Friendly Visitor program provides companionship to disabled and homebound Meals on Wheels clients in San Antonio and the surrounding areas. Volunteers provide 1 to 3 hours weekly of companionship to clients. This program helps isolated seniors alleviate feelings of isolation by keeping them active and engaged with members of their community. It also provides numerous impactful civic engagement opportunities to the citizens of San Antonio.

Population(s) Served
Seniors

AniMeals is essentially Meals on Wheels for pets. Many of the homebound seniors served through Meals on Wheels San Antonio have cat and/ or dog companions. The program was created when volunteers and staff drivers discovered that seniors were often sharing their home-delivered meals with their pets, which meant they were not receiving the nutrition they needed. Volunteers deliver pet food once a month for clients on the program. The AniMeals program strives to ensure that both the human and their furry friend are receiving proper nutrition from appropriate food sources. Additionally, delivering pet food on the weekends provides yet another wellness check on seniors further enabling their independence.

Population(s) Served
Seniors
People with disabilities

Where we work

Awards

Non-Profit Volunteer Program of the Year 2013

United Way

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Percentage of clients satisfied with Meals on Wheels San Antonio services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Meals on Wheels San Antonio

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of seniors who receive healthy, nutritious meals each week

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Meals on Wheels San Antonio

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Percentage of seniors who report improved health as a result of regular meal deliveries and safety checks

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Meals on Wheels San Antonio

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Due to leadership changes, outcomes are in the process of re-evaluation. The 2019 survey has yet to be finalized.

Percentage of clients living with Alzheimer's who achieve a stabilized routine as a result of day services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Grace Place Alzheimer's Activity Centers

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Annual survey of caretakers revealed that 81% reported loved ones who attended Grace Place achieved a stabilized routine though mental and physical stimulation by participating in daily activities.

Percentage of caretakers who benefit from resources and support groups

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Grace Place Alzheimer's Activity Centers

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Annual caregiver survey indicating the percentage of caregivers reporting ability to get needed rest, continue or return to work, and or/ found useful resources and information about Alzheimer's

Number of seniors with Alzheimer's who receive quality day services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Caregivers

Related Program

Grace Place Alzheimer's Activity Centers

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Grace Place Alzheimer's Activity Centers closed the downtown location in 2019 as it was no longer suited to the growing program.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The goal of all services of Meals on Wheels San Antonio is to promote the dignity and independence of seniors and to support their ability to age in place. Specifically, seniors receiving Meals on Wheels will maintain/improve their health and autonomy by receiving one nutritionally-balanced meal daily along with a wellness check and personal visit. Seniors receiving meals report they are more confident in their personal safety, knowing that someone will visit them daily. \n\nThe goal of Grace Place is to offer Bexar County an affordable alternative to premature enrollment in costly nursing facilities. Grace Place will offer safe and ability-appropriate activities for seniors living with Alzheimer’s and dementia. Additionally, the centers will offer support to caregivers by providing ongoing education about the disease and making available a time for respite.

Before a senior can receive regular meal delivery from Meals on Wheels, Client Services Team Members conduct an initial in-home assessment. This first visit assesses the needs of the client and the ability of staff and volunteers to safely deliver meals. To address the immediate need, each team member carries boxes of shelf stable meals to each meeting with a potential client. Once on the program, clients are regularly assessed by a Client Services Team Member to ensure that their changing needs are adequately addressed.\n\nAt Grace Place, each staff member recognizes the need to preserve a clients’ dignity and cares for each individual in the same manner as they would friends and family. Adults with Alzheimer’s spend the day at Grace Place interacting with other seniors while engaging in activities that focus on their remaining abilities rather than disabilities. Because of this reprieve during the day caregivers can resume some of their normal activities.

Meals on Wheels San Antonio has over 42 years experience providing exceptional senior services through its two programs, Meals on Wheels and Grace Place Alzheimer's Activity Centers, which focus on nourishing lives, enabling independence and caring for the oldest residents in the San Antonio community. Through these two programs, the organization has made many partnerships in order to holistically meet the ever-changing needs of area seniors, helping them age in place and ultimately postpone premature relocation into expensive nursing care facilities.

In 2016, Meals on Wheels San Antonio reached a milestone, topping the 1 million mark in fresh, nutritious meals delivered to seniors in need. The organization has grown the AniMeals program, which delivers pet food to seniors who cannot afford to feed their pets. We are expanding our weekend lunch delivery services to include breakfast and weekend meal deliveries for seniors most in need.\n\nIn 2017, we began work on new goals to increase the number of homebound seniors served from 5,000 to 6,000 within the next two years. We must grow the number of Meals on Wheels volunteers from the current total of 2,700 to 3,000 within the next two years. \n\nTo accomplish this goal, we hired a client acquisition specialist to expand our reach to new clients, and hired two additional volunteer coordinators to increase our volunteer ranks. We also devoted a staff member specifically to oversee AniMeals. We also began a Friendly Visitor program to provide seniors with companionship to alleviate isolation and depression. \n\nIn 2018, due to the closing of rural nutrition programs, we began to serve Atascosa, Frio, and Medina counties to meet the needs of rural based seniors. \n\nBecause we are reaching capacity, the board is creating a new reserves fund for a planned capital campaign. Our next step is to initiate that campaign. We must open, equip and staff a massive new kitchen facility to serve larger numbers over a wider area. At the same time, we are working to repair and/or replace food preparation and storage equipment in our existing kitchen facility. \n\nWe must expand the number of Grace Place centers. We have renovated centers in need of repairs. Our next step for existing centers is to open sensory gardens that have been proven to help persons with Alzheimer's enjoy the advantages of seeing, smelling and touching plants in specially planted and maintained gardens. Our next step is to find suitable facilities for new Grace Place centers.\n\nWe are proactively responding to evolving changes occurring at local, state and national levels, and to changes in client needs. For example, many in the growing senior population are outliving their families and their personal resources, which will leave them without the traditional support of caregivers and adequate funds for their care.\n\nTo respond to these needs, we are strategically expanding our funding sources. Ultimately, we must grow the quantity and quality of our resources to ultimately double the numbers of clients served in a service area with a rapidly growing senior population. Based on the need for growth, we hired an additional donor relations specialist and went from contracting grant writing to a full time employee. \n\nWe have more than 42 years of experience and a solid foundation of success to inspire our efforts to secure more support to better serve increasing numbers of seniors in need.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, Food satisfaction surveys

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently

Financials

Meals on Wheels San Antonio
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Meals on Wheels San Antonio

Board of directors
as of 01/03/2024
SOURCE: Self-reported by organization
Board co-chair

Ms. Sarah McLaughlin

NuStar Energy

Term: 2019 - 2025


Board co-chair

Ms. Cindy Stein Hebron

Holt Cat

Term: 2021 - 2024

Steven Dean

Pape-Dawson Engineers

Sandra Sullivan

Frost Bank

Thomas Fitzsimmons

Fitzsimmons Group at Morgan Stanley

Jeff Seidel

Community Member

Kristeen Kessler

Valero

Hector Torres

Jefferson Bank

Marty Truss

Steptoe & Johnson, PLLC

Velma Kemp

Antioch Missionary Baptist Church

Shirin Odar

H-E-B

Edward Benavides

The Center for Health Care Services

Fernanda Cardenas

Gonzaba Medical Group

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes