UNITED WAY OF SOUTH TEXAS

McAllen, TX   |  www.unitedwayofsotx.org

Mission

Our mission is to improve lives by mobilizing the caring power of our community to advance the common good. We work to "allow all individuals and families to achieve their human potential through education, financial stability, and healthy lifestyles.

Notes from the nonprofit

By contributing to United Way of South Texas, you make the most impact with one contribution. United Way of South Texas invests in programs that address critical services in the areas of Health, Education, Financial Stability, and Safety Net. The organization supports over 21 non-profit agencies in Hidalgo and Starr Counties that serve a minimum of 225,500 local residents annually. Services provided by United Way of South Texas through Partner Agencies include emergency shelter, family violence counseling, character building programs, child victim advocacy, and infant stimulation classes.

Ruling year info

1981

President

Ms. Lilia Lopez

VP/Resource Development Director

Mrs. Eloise Alvizo

Main address

113 W. Pecan Blvd.

McAllen, TX 78501 USA

Show more contact info

EIN

74-2052527

NTEE code info

Fund Raising Organizations That Cross Categories includes Community Funds/Trusts and Federated Giving Programs) e.g. United Way (T70)

Fund Raising and/or Fund Distribution (P12)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Junior Staff Program/Boys and Girls Clubs

We are funding Junior Staff Programs at 7 Boys and Girls Clubs in our region. This program teaches youth responsibilities around specific assigned tasks. Some of the lessons include, punctuality, interpersonal and organizational skills, improved self esteem, and being positive roles models for the younger participants. The rewards for the Junior Staff include field trips, back to school supplies and clothing, and in some cases scholarships towards a Community College or a University.
Most of the youth involved come from extreme poverty and would not have opportunities described above.

Population(s) Served
Children and youth

VITA is a free income tax preparation service helping local families who earn $60,000 or less. Volunteers are certified by the IRS to prepare and file taxes. Every year, there are 12 to 16 VITA sites throughout Hidalgo and Starr Counties available to residents for this assistance. During the 2020-2021 tax season, about 54 volunteers assisted 2,402 families. The families saved approximately $480,400 and received over $5.1Million in returns.

Population(s) Served
Adults
Veterans
Older adults
Low-income people

United Way launched Day of Caring "Project FreshStart" in 2011 to provide school supplies for high school Freshmen. Since the start of this project, UWST has invested $245,248 for 28,900 Freshmen across 16 school districts in Hidalgo & Starr Counties. Every year, over 225 volunteers gather to assemble the bags of school supplies.

Population(s) Served
Students

United Way Youth Leadership Program empowers Juniors and Freshmen with leadership skills, soft skills, volunteer opportunities and financial literacy training. School counselors identify Freshmen to participate as mentees and Junior volunteers as mentors. In the past three years, 276 students have benefitted from the program.

Population(s) Served
Students

Every year, junior high students (approximately 125-150) from 16 school districts return to school "in style" with the help of United Way and Target Stores. United Way awards the same opportunity to every participating school district in Hidalgo & Starr Counties on a rotating basis. Each student receives $125 worth of school clothing and personal hygiene items. Target donates backpacks with school supplies. Over 200 United Way supporters from companies that run United Way Employee Campaigns volunteer as "Shopping Buddies" and help students select school attire.

Population(s) Served
Students

Where we work

Accreditations

Charity Navigator 4-Star Rated Charity 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children who received school supplies

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

The school social workers identify the most needy. 6 school districts out of 18 are rotated on an annual basis for the last 12 yrs. We are helping students start the year with much needed tools.

Number of low to moderate income families served for free tax preparation services.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Families, Retired people

Related Program

Volunteer Income Tax Assistance (VITA) Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Serve more families who invest their returns in paying bills and in the local economy. Saving families an average of $200.00 per year. Providing basic budgeting classes, starting savings accounts.

Number of transportation vouchers distributed.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Unemployed people, Veterans

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Context Notes

Conducted this program for 15 yrs. Help connect people to medical, job seeking/training and access social service agencies. This encourages self sufficiency and independence. Helps elderly, veterans

Number of children receiving back to school clothing.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Helps 120 middle school students yearly with new clothing, haircuts, hygiene products to help them fit in and stay in school and positive attitudes. Self esteem shows significant improvement.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The three specific goals are:
1) connecting organizations to help meet gaps in services around drop out prevention, identifying resources to help school districts deal with homelessness of student population. Help 9 school districts reduce dropout rate by 25% by end of 2016.
2) providing a venue for interested individuals and families, employees of local corporations and others connect with volunteer opportunities, establishing a Volunteer Center at United Way of South Texas by October 31st, 2015.
3)Expand the Volunteer Income Tax Assistance Program to include Family Asset Building component. Open savings account for at least 10% of the 2613 families served.

1) The Education Council, led by a school Superintendent and comprised of 9 school district representatives, meet to discuss issues of interest and concern. We facilitate conversations that identify specific topics unique to our region. Some of these concerns include the number of youth who are homeless due to deportation of undocumented parents. Children and youth are often left with a distant relative or a friend who do not want or cannot take on the responsibility of raising additional children. On one school district the Parental Involvement Director has identified 221 youth who meet the description of "homelessness" but the families refuse to acknowledge their state of being for fear of deportation. This school district has found young teens living in a football stadium under bleachers. These teens are alone, feeling abandoned and at risk of human trafficking. We will work with regional leaders to find solutions.
2) The UW of So. TX. has purchased a Volunteer Management Program. We expect a launch date of October 1, 2015. We've started gathering data, training agencies, and raising awareness of the opportunities this program will bring to every one in our area.
3) The United Way of South Texas will expand the VITA committee's responsibilities to include Financial Literacy and begin basic budgeting sessions to help customers set financial goals.

With the leadership of the Board of Directors and staff executing strategies to accomplish these goals, we believe these goals can be met. Local businesses are engaged in the work and are committed to dedicating skills, talents and time to help the organization do the work.
It would be helpful to have more staff resources to expedite the process.

For each goal, we either have a baseline, ie. number of children and youth dropping out as a result of homelessness, or number of families served thru VITA and Financial Literacy provided to them, and tracking volunteer hours dedicated to nonprofits in our region. Since these goals are overseen by United Way of South Texas, the numbers will demonstrate progress.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve children, youth and adults. Low-to-moderate income households make up the majority of the population that benefit from United Way programs. However, not all programs funded by United Way are income-based. Clients are selected by Partner Agencies that offer the direct service or by social workers at school districts that we partner with to meet needs.

  • How is your organization collecting feedback from the people you serve?

    Focus groups or interviews (by phone or in person), Case management notes, website contact form,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Recently, we changed our method of providing services to our Volunteer Income Tax Assistance Program clients. Instead of serving clients on a first come first serve basis, we required for all clients to have an appointment. This change was due to address the concern of clients and volunteers for their safety. This new method limited the number of clients we were able to serve this year, but it ensured that those who signed up with time were able to get the service they needed and meet the IRS deadline to file their taxes.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Asking for feedback from clients has enhanced the relationship we have with them. We want them to know that their voice matters to us. When it is applicable, we adjust operations to better serve the community.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

UNITED WAY OF SOUTH TEXAS
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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UNITED WAY OF SOUTH TEXAS

Board of directors
as of 6/28/2021
SOURCE: Self-reported by organization
Board chair

Mr. Tyler Stone

Rioco Partners

Term: 2018 - 2021

Edna Garcia

Security Service Federal Credit Union

Tyler Stone

RIOCO

Blanca Villalobos

IBC Bank

Lisa Killion

South Texas Health Systems

D'uAndre Drain

GE Aviation

Paola Castillo

Frost Bank

Elvira Alonzo

City of McAllen

Lisa Garza

RGV Sector USBP/Fleet Mgmt

Larry Gonzalez

Plains Capital Bank

Robert Rosell

BBVA Compass Bank

Priscilla Canales

Weslaco I.SD.

Michelle Quiroz

Reserva Coffee Roasters

Dr. J.A. Gonzalez

McAllen I.S.D.

Gerardo Paz

South Texas Federal Credit Union

Cris Moncayo

Vantage Bank Texas

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 06/28/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Decline to state

The organization's co-leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 06/28/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.