Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Family Transitional Housing
Who we serve:
Families experiencing homelessness or without stable housing looking to move toward housing stability and self-sufficiency.
What we do:
Provide stable housing and supportive case management to help families break the cycle of poverty and homelessness, overcome barriers, and achieve self-sufficiency.
How we do it:
Ithaka has 15 housing units in Colorado Springs that provide transitional housing for families. Families pay 30% of their income in rent. Approximately 70 people are in the program at a time.
Individual Transitional Housing
Who we serve:
Single men in homelessness or leaving incarceration looking to move toward housing stability and self-sufficiency.
What we do:
Provide up to 18 months of stable housing and supportive case management to help individuals exit homelessness or incarceration, recover from addiction, and achieve self-sufficiency.
How we do it:
Ithaka has a 12-bedroom group home in Colorado Springs that provides transitional housing for individuals. Every resident must be committed to full-time work and/or school. Residents pay a program fee of $450/month.
Senior Transitional Housing
Who we serve:
Low-income or homeless seniors and disabled adults looking to move toward improved quality of life, connection to resources, and long-term housing stability.
What we do:
Provide transitional housing and supportive case management to help seniors connect with healthcare resources, qualify for benefits, and pursue permanent housing options that will meet their needs in the future.
How we do it:
Ithaka has a 14-unit apartment building and a 3-unit home in Colorado Springs that provide transitional housing for low-income seniors. Residents pay 30% of their income in rent. Serves approximately 17 people at a time.
Where we work
External reviews

How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Ithaka specializes in serving families who are unable to be served elsewhere; these families are larger (five to eleven people in size) and oftentimes have accessed public health systems unable to help them get ahead. Our programs provide homes for those who would otherwise be on the streets, including many single parents and couples with children, those with mental illness and chronic physical ailments, people with criminal histories unable to access services elsewhere, those with previous evictions and low credit scores, many families seeking to secure access to legal services, and others who have exhausted personal and community resources and for whom affordable housing exists behind barriers too high to overcome.
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How is your organization collecting feedback from the people you serve?
Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Suggestion box/email,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders, Our community partners,
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,
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What challenges does the organization face when collecting feedback?
We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to get honest feedback from the people we serve,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Ithaka
Board of directorsas of 4/26/2022
Amner Carmona Molina
Colorado Community College System
John Spears
Pikes Peak Library District
Amner Molina
Colorado Community College System
Laura Liibbe
Revolution English
Brent Sabati
Ent Credit Union
Patty Froehle
Retired CFO
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 04/06/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.