Casa Of Central Texas, Inc.

aka CASA (Court Appointed Special Advocates)   |   New Braunfels, TX   |  http://www.casacentex.org

Mission

CASA of Central Texas, Inc. provides high quality, best interest advocacy for children & youth in the child welfare system. We train & empower dedicated CASA volunteers to ensure children’s needs are met & their voices lifted. We commit to strengthen the connections & well-being of children in foster care, one family at a time. Every child has the right to a safe, nurturing, permanent home.

Notes from the nonprofit

Thank you for your interest in our organization. We appreciate all of the support received from our volunteers, donors and the community. You help advance the cause of child welfare in Central Texas - thank you for making a difference in the lives of children who have been abused and neglected.

Ruling year info

1986

Executive Director

Mrs. Norma Castilla-Blackwell

Main address

1619 E. Common St., Suite 301

New Braunfels, TX 78130 USA

Show more contact info

EIN

74-2403373

NTEE code info

Children's and Youth Services (P30)

Child Abuse, Prevention of (I72)

Single Organization Support (O11)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2019, 2018 and 2017.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

During 2021, over 45,000 Texas children were the State’s legal responsibility, an alarming statistic of children who are survivors of child abuse and neglect. Formed in1985 as the third CASA program in Texas, CASA of Central Texas offers a singular service: to advocate for children and youth from Caldwell, Comal, Guadalupe, and Hays Counties who have been neglected, abused or abandoned and placed in protective care of the Texas Department of Family and Protective Services. Dedicated and highly trained volunteers provide core services of advocacy for medical, educational, mental health, housing, and long-term permanency. One caring adult can make a remarkable difference in a young person's life, and we aim to empower more volunteers to be strong and compassionate voices in the courts, in schools, and in the community.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Advocacy for abused and neglected children

CASA of Central Texas (Court Appointed Special Advocates) provides advocacy for children who have been abused or neglected and are under State protective care. We are part of a nation-wide network of almost 1,000 CASA programs and 77,000 volunteers all committed to the rights of every child in the foster care and child welfare system. CASA of Central Texas is the only CASA program serving Caldwell, Comal, Guadalupe and Hays Counties and we are appointed as Guardian Ad Litem under the Texas Family Code to advocate for the children’s best interests. Judges prioritize case assignments and appoint CASA when a trained volunteer advocate is available. The CASA advocate thoroughly researches the case and keeps the child welfare system alert of the children’s medical, educational, mental health, and other needs. CASA makes recommendations for actions to protect the children, and works to find safe and permanent homes for the children. CASA works collaboratively, but independently, with the other parties to the case and remains until the cases are resolved, typically 12-18 months. We are present in every court hearing, mediation and trial in the interest of the children and we interface with CPS, care providers, treatment centers, foster agencies, schools and community service agencies.

Population(s) Served
Children and youth
At-risk youth

Where we work

Affiliations & memberships

National CASA 1986

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of new advocates recruited

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Family relationships, Young adults

Related Program

Advocacy for abused and neglected children

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of hours of training

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Family relationships, Young adults

Related Program

Advocacy for abused and neglected children

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

42 training hours x number of new advocates

Number of training workshops

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Family relationships, Young adults

Related Program

Advocacy for abused and neglected children

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

# PSVT classes offerred

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Family relationships, Young adults

Related Program

Advocacy for abused and neglected children

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Children served by CASA

Number of clients placed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Family relationships, Young adults

Related Program

Advocacy for abused and neglected children

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Closed cases (children/youth)

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Family relationships, Young adults

Related Program

Advocacy for abused and neglected children

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Active volunteers

Number of foster youth living with relatives

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Family relationships, Young adults

Related Program

Advocacy for abused and neglected children

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

(closed reunification + adoption by relative + PMC to relative)

Number of youth who have a positive adult role model

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Family relationships, Young adults

Related Program

Advocacy for abused and neglected children

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We envision a world where every child thrives in a safe, stable and loving home. Every day in this country, however, children are victimized by abuse and neglect. Every day, four children will die. Every day. Last year in Central Texas (Caldwell, Comal, Guadalupe and Hays Counties), there were over 3,000 completed investigations of child abuse and neglect: over 1,000 children were in the protective care of the Texas Department of Family and Protective Services (TDFPS). When children are removed from their homes due to abuse or neglect they enter an overburdened child welfare system where individual attention is scarce. Court Appointed Special Advocates (CASA) of Central Texas advocates for abused and neglected children in the court and TDFPS system, in schools, and in the community by recruiting, training and supporting dedicated volunteers.

• For the children, CASA is a voice protecting each child's well-being, preventing re-abuse, and helping find permanent homes where children may be safe, healthy and have successful futures.

• For our volunteers, CASA provides quality training, a professional network of support and a meaningful purpose to share their time.

• For the courts, CASA acts as independent “eyes and ears" while the children are in foster care, serving as Guardian ad Litem, gathering critical information, and giving reports to help judges make informed decisions in the child's best interest.

• For our donors, CASA offers an easy and rewarding giving experience, a fiscally sound, transparent and trustworthy charitable organization.

• For the community, CASA is a valued partner, with an eye toward long-term stability, service and community health.

Our core services include advocacy for medical, mental health, education, placement and permanency for the children. CASA is the only child advocacy organization appointed by the courts as Guardian Ad Litem to provide a screened, trained and dedicated adult to represent an individual child's best interests. A trained CASA volunteer is a researcher and a spokesperson, advocating for needed services and helping the court find a safe and permanent home for each child.

Our primary objective is to provide more children in TDFPS care with effective advocacy to achieve permanent homes, free of abuse. We recruit volunteers, screen and train applicants, and assign advocates to cases. We provide staff supervision essential for guiding volunteers through the complicated child welfare system and determining appropriate permanency outcomes for the children. We see children move toward permanent placement more timely, not lingering in temporary foster care, and we circumvent delays in services. Most importantly, the cycle of abuse is impacted, by replacing destructive role models with protective adults that model positive values and behaviors.

CASA of Central Texas formed in 1985 by concerned community members and became affiliated with the national CASA model developed by a family court judge. We had 18 volunteers in our first year. After 36 years, we now have 260+ volunteer advocates who serve over 600 children each year. We are an independently incorporated, locally managed organization. CASA of Central Texas follows a proven model and service standards guided by Texas CASA and the National CASA/GAL Association of over 1,000 local and state CASA programs. By maintaining a ratio of no more than 30 volunteers for every staff supervisor, and no more than 3 cases per volunteer, the children receive a high-quality, dedicated service. Every volunteer is thoroughly screened through completion of an application form, interview, background checks and reference checks. Every volunteer completes a 42-hour training curriculum including classroom, homework and court observation, and then is sworn-in by a judge at an installment ceremony in court.

After successfully completing a 5-year strategic plan in 2019, CASA board members and senior staff completed the Core Capacity Assessment Tool (CCAT) as the next step to analyze four capacities believed to be crucial for organizational success (adaptive, leadership, management and technical). We were identified at the “Impact Expansion" stage of the organizational lifecycle. The assessment stated, “You are doing well in Core Program and Infrastructure Development showing that you have a solid base upon which to build. Your programs seem to be well linked to your mission and vision and you have systems in place that allow your organization to operate smoothly." Capacity building has four primary goals: 1) Ensure the long term sustainability of CASA, 2) Implement and enhance infrastructure to increase CASA's overall effectiveness, 3) Communicate to achieve maximum positive impact for CASA, and 4) Serve 100% of children in the court/child welfare system in our service area. FY20-21 has focused on adapting to the challenges of COVID19.

In FY20-21, CASA trained and supported 267 volunteer advocates who served 620 abused and neglected children, with 92% volunteer retention. Over our 37 year history in Central Texas, CASA has trained hundreds of volunteers and advocated for thousands of abused and neglected children and youth. Ten years ago, we had a trained CASA volunteer for 1 of every 3 children in state foster care. We have successfully expanded capacity to now have a trained CASA volunteer for 1 of every 2 children. Meanwhile, the total number of children in state foster care has almost doubled, meaning that the number of children CASA serves each year has MORE than doubled. We believe that every child deserves a voice, 100%. For many abused children, a CASA volunteer is the only constant adult presence in their lives. CASA has low staff and volunteer turnover which ensures further stability for the children.

After our second successful capital campaign which raised $2.5 million (2015-2020), CASA of Central Texas opened a permanent Training & Support Center in San Marcos, TX (Hays County) in 2020. The facility provides capacity needed for future growth, including a 32-seat training center and office space for 15 staff. In 2014, we completed an endowment campaign and created a donor fund for long-term investment and program sustainability. In 2007, CASA of Central Texas completed its first capital campaign and opened a fully-owned, debt-free facility in New Braunfels (Comal County) with an expanded training/conference room and office space for 12 staff.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    CASA of Central Texas has a non-discrimination policy and is a unique community prevention program that provides at no charge a valuable service benefiting children/youth ranging in age from newborn up 17 years - male/female/transgender/non-binary, of all races, ethnicities, and socioeconomic statutes - who are currently placed in the Caldwell, Comal, Guadalupe, and Hays County child welfare system. We also provide services to youth/young adults 18+ years who are transitioning into independent living, providing support and encouragement as they enter adulthood.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

Casa Of Central Texas, Inc.
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Casa Of Central Texas, Inc.

Board of directors
as of 02/23/2022
SOURCE: Self-reported by organization
Board co-chair

David Pfeifer

Constellation Energy

Term: 2014 - 2024


Board co-chair

Becky Lake

USDA

Term: 2012 - 2024

Frank Pereira

Broadway Bank

Charles Kebodeaux

Kebodeaux, Hargroder & Associates LLP

Jo Anne Germer

Farm Manager

Hollis Burklund

Law Office of Hollis W. Burklund

Jennifer Martin-Rider

Guadalupe Family Health

James Rothfelder

Kuehler Investments LLC

Seth Worley

Musician and Artist

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/23/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 03/17/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.