Programs and results
What we aim to solve
With no vaccine or cure for HIV on the horizon, there is ongoing need for HIV Services. According to CDC, there are ~1.2 million people are living with HIV (PLHIV) in the U.S., including an estimated 14% who are unaware they have HIV. Unless effectively treated to achieve viral suppression, HIV can be transmitted to others and lead to health complications and/or early death. However, PLHIV who take HIV medication and maintain an undetectable viral load in their blood can experience improved health and near average life expectancy, as well as have effectively no risk of transmitting HIV sexually. In June 2022, CDPHE reported 14,912 PLHIV in Colorado, and ~590 PLHIV in BCAP’s service area of Boulder, Broomfield, Gilpin, and Clear Creek counties. In 2021, 404 people were newly diagnosed with HIV in Colorado, a 30% increase from 2021.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
HIV Care Services
HIV Care Services provide people living with HIV (PLHIV) with specialized case management, including individualized Wellness Plans; medical and behavioral health care and insurance coverage; financial assistance for basic needs (i.e. housing, utilities, transportation, oral healthcare); customized food pantry services; and pro bono support (i.e. psychotherapy and legal) that strengthen engagement in care and treatment with the goal of achieving an undetectable HIV viral load. PLHIV who maintain an undetectable viral load experience improved health outcomes and cannot sexually transmit HIV. Proactive case management helps clients navigate complex systems, ensures access to basic needs, and builds self-sufficiency.
HIV Prevention Services
Prevention Services reduce HIV and hepatitis C (HCV) transmission via early detection, linkage to care, harm reduction strategies, risk reduction supplies, education, and outreach. HIV, HCV, and STI Testing clients receive risk reduction counseling, pre-exposure prophylaxis (PrEP) navigation, rapid linkage to care for people testing positive, and referrals to other health-related services. HIV 101 speakers provide accurate information about transmission, prevention, testing, and anti-stigma strategies and Positive Perspectives speakers tell their stories of living with HIV. Atlas is a peer-based service-learning program focused on HIV prevention among men who have sex with men. Community Outreach includes social media messaging and events. Syringe Access and street outreach provide syringes, safe injection and wound care supplies, harm reduction counseling, health referrals, fentanyl test strips, Narcan, ready-to-eat food, hydrating beverages, and other basic need items.
Where we work
Awards
17th Annual Healthy Community Awards 2022
Boulder County Public Health
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of HIV testing sessions – All
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, LGBTQ people, Homeless people, Substance abusers, Ethnic and racial groups
Related Program
HIV Prevention Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Total # free HIV testing sessions, which include test, risk reduction counseling, and referrals. On hold since 3/2020, staff resumed testing at some off-site/community partner locations in 4/2022.
Number of people living with HIV linked to medical care
This metric is no longer tracked.Totals By Year
Population(s) Served
People with HIV/AIDS
Related Program
HIV Care Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Total # of people living with HIV linked to medical care services through BCAP's HIV Care Services staff.
Number of clients living with HIV with a customized “Wellness Plan”
This metric is no longer tracked.Totals By Year
Population(s) Served
People with HIV/AIDS
Related Program
HIV Care Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Total # of people living with HIV who have created an individualized “Wellness Plan” with their case manager. Each plan includes client budget, care history, viral status, and other care plans.
Number of clients living with HIV receiving assistance to access healthcare benefits
This metric is no longer tracked.Totals By Year
Population(s) Served
People with HIV/AIDS
Related Program
HIV Care Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Total # of people living with HIV who have received assistance to access health insurance benefits including enrollment assistance and financial assistance for treatment and medications.
Number of hepatitis C (HCV) testing sessions - All
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, LGBTQ people, Homeless people, Substance abusers, Ethnic and racial groups
Related Program
HIV Prevention Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Total # free HCV testing sessions, which include test, risk reduction counseling, and referrals. On hold since 3/2020, staff resumed testing at some off-site/community partner locations in 4/2022.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
BCAP works to improve the lives of PLHIV, reduce transmission, and end stigma. BCAP’s mission-driven goals are to increase access to and engagement in medical care and treatment to improve health outcomes for PLHIV and people living with hepatitis C (HCV); reduce HIV/HCV transmission; increase community HIV- and HCV-related awareness, education, and advocacy; and achieve a more coordinated regional response to the HIV/HCV syndemic. BCAP's goals align with the “Colorado HIV/AIDS Strategy” and “National HIV/AIDS Strategy for the United States.”
In working towards these goals, BCAP’s HIV Care Services and Prevention Services decrease housing, food, and water insecurity; reduce opioid overdose; reduce costs to the healthcare system; and decrease societal stigma around issues of HIV, HCV, substance use, and sex.
What are the organization's key strategies for making this happen?
Primary strategies to strengthen engagement in care/treatment and achieve an undetectable HIV viral load among PLHIV in the region include:
• Provide specialized case management, including individualized Wellness Plans
• Provide assistance to access medical and behavioral health care and insurance coverage
• Provide financial assistance for basic needs (i.e. housing, utilities, transportation, oral healthcare)
• Provide customized food pantry services
• Provide pro bono support (i.e. psychotherapy and legal)
Primary strategies to reduce HIV and hepatitis C (HCV) transmission in the region include:
• Provide rapid, confidential, and free HIV/HCV/STI counseling, testing, and referrals
• Provide comprehensive PrEP (Pre-Exposure Prophylaxis) Services
• Provide syringe access and harm reduction services to people who use/inject drugs
• Provide street outreach services to people who use/inject drugs and people experiencing homelessness
• Provide outreach, educational presentations, and programming in the community
• Provide safer sex supplies (e.g. condoms, lubrication)
What are the organization's capabilities for doing this?
Currently, BCAP is one of three lead HIV Service Organizations in the state of Colorado, has offices in Boulder and Longmont, and employs up to 15 full-time staff, including seven HIV Care Services, four Prevention Services, two Development, and two Administration.
Fifteen members compose BCAP’s Board of Directors (BOD) and are representative of the diverse communities the BCAP serves. The BOD is actively recruiting members to assist with governance and strategic planning. Each year, 100% of BCAP BOD members make a personally significant financial contribution to the Agency. The BOD meets monthly, and members serve 3-year terms with the ability to renew for a total of 6 years.
BCAP's volunteers provide support in many important roles including food pantry services, harm reduction services, special events, and BOD-level committee members. Dedicated professionals contribute pro bono professional services including psychotherapy, legal assistance, and graphic design. Volunteers who interact with clients directly complete eight hours of HIV-specific training. In 2022, BCAP had 70 active volunteers ensuring BCAP served its mission and met its goals for the year.
BCAP collaborates with government entities including Colorado Department of Public Health and the Environment (CDPHE), BCPH, and Health and Human Services who work with BCAP under contracts and MOUs to support health equity for people living with or at risk of acquiring HIV/HCV. For example, BCAP and BCPH have a Business Associate Agreement (BAA) and two subcontracts to coordinate testing, PrEP, syringe access, and overdose prevention services. Through this BAA, BCAP receives program support, technical assistance, and quality assurance for these prevention services. BCAP partners with the State Naloxone Bulk Program to make naloxone more accessible. BCAP’s staff engage with healthcare providers, including a BAA with Boulder Community Hospital’s Beacon Center for Infectious Diseases (BCH-BCID), regarding client medical care, treatment, and adherence. Staff work with other nonprofits including Community Food Share, The Inn Between, El Comité de Longmont, Emergency Family Assistance Association, Sister Carmen Community Center, Out Boulder County, and TGTHR to obtain basic needs for PLHIV and other clients. Staff collaborate with jails, treatment centers, school districts, and other CBOs to provide testing, syringe access, street outreach, educational presentations, and/or awareness activities to reach people at increased risk of acquiring HIV/HCV. BCAP participates in 12 state and regional advisory groups. Collaborations support a coordinated response to the HIV/HCV syndemic, encourage resource sharing, promote strategic expansion, respond to gaps in service, and minimize duplication of services.
What have they accomplished so far and what's next?
In 2022, BCAP provided HIV Care Services to people living with HIV (PLHIV) and Prevention Services to people at risk of acquiring HIV and/or hepatitis C (HCV).
HIV Care Services ensured that 248 PLHIV had access to specialized case management services, medical care and insurance coverage, and basic needs assistance with housing, transportation, utilities, and oral healthcare. This represents 42% of ~590 people known to be living with HIV in BCAP’s service area. BCAP provided financial assistance for emergency hotel stays, eviction prevention, and security deposits to 73 PLHIV experiencing housing insecurity. BCAP managed TBRA housing subsidies for 18 PLHIV. BCAP managed a subsidized group home of PLHIV. BCAP provided financial assistance for utilities to 44 PLHIV. BCAP provided transportation assistance to 48 PLHIV. BCAP provided financial assistance for oral healthcare to 23 PLHIV. 75 PLHIV were served by BCAP’s Boulder food pantry via curb-side pick-up and home deliveries.
• 98% of PLHIV enrolled in BCAP case management were linked to a medical home and retained access to medical care
• 86% of PLHIV enrolled in BCAP case management had an undetectable viral load at the time of most recent lab work.
Prevention Services helped reduce HIV and HCV transmission through early detection, rapid linkage to care, harm reduction strategies, risk reduction supplies distribution, and educational outreach. Prevention Services reached ~14,000 people, prioritizing populations at increased risk of HIV and HCV acquisition as determined by public health surveillance data. BCAP conducted 557 HIV, HCV, and/or STI tests, with pre- and post-test counseling and referrals; provided 611 outreach & education activities (educational presentations, tabling at events, offsite testing events, online outreach, and street outreach); and distributed 11,180 condoms/lubrication. BCAP provided 770 people who use and/or inject drugs (PWU/ID) and/or are experiencing homelessness w/ food & harm reduction resources through syringe access services, and distributed 721 Narcan kits through syringe access and street outreach services. Narcan is a medication used to reverse opioid overdose.
• 74% of PWU/ID tested for HCV chose to participate in BCAP’s syringe access services, thereby reducing HIV/HCV transmission
• 28% of people tested for HIV were linked to PrEP or were in the linkage to care process, thereby reducing HIV transmission
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
BCAP provides HIV Care Services to people living with HIV (PLHIV) who reside in Boulder, Broomfield, Gilpin, and Clear Creek counties. BCAP provides Prevention Services to anyone who accesses them, regardless of where they live. In providing services, staff prioritize people who are: living with HIV, experiencing homelessness, experiencing food and housing insecurity, incarcerated or previously incarcerated, living with mental health challenges, using and/or injecting drugs, accessing addiction treatment, sex workers, men who have sex with men, transgender and gender non-conforming, sexually active youth, diagnosed with sexually transmitted infections, and BIPOC (Black, Indigenous, People of Color), as well as sexual partners of these populations.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
After surveying participants about their needs, BCAP implemented the first food pantry services in the region specific to the unique needs of people who use/inject drugs (PWU/ID). Based on participants’ suggestions, BCAP purchased the following items: bottled water, protein drinks, electrolyte drink packets, jerky, trail mix, cheese/cracker sandwiches, protein bars, fruit cups, soups, PBJ oat bars, baby wipes, masks, and hand sanitizer. Providing PWU/ID, many who are experiencing homelessness, with supplies they have told staff are important to them has increased participants’ trust in BCAP and utilization of services, including accepting information, resources, and referrals to medical care.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
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Musician, Piano Instructor, Independent Artist
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Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 10/16/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.