Providence Network
Changing Lives from the Inside Out
Programs and results
What we aim to solve
Denver continues to have an overwhelming homelessness problem, with more than 6,800 men and women living on the streets across the metro area. Homeless young adults, ages 18 to 25, are considered an especially vulnerable group due to the predatory culture of the streets. Research and our experience show that affordable housing is the gateway to economic self-sufficiency and, when combined with supportive services for the homeless, it facilitates the opportunity for long-term stability and success.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Silver Lining House
Provides a safe and stable community environment for young men transitioning from life on the streets
Joy House
Serving single mothers and their children who are experiencing homelessness as a result of domestic violence
Providence House
Two-year transitional housing program for men and women overcoming drug and alcohol addictions
Where we work
Awards
4-Star Charity 2020
Charity Navigator
4-Star Charity 2021
Charity Navigator
4-Star Charity 2022
Charity Navigator
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsPercent of adult FirstStep residents who either completed the full two-year program, reached their self-sufficiency goals and moved to stable housing, or remained in the program continuing to pursue their goals
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people, Low-income people, Substance abusers, Victims of crime and abuse
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Percent of adult NextStep residents who continued to pursue their self-sufficiency and sobriety goals as members of the community or left voluntarily in good standing
This metric is no longer tracked.Totals By Year
Population(s) Served
Low-income people
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Percent of residents who achieved or maintained stable levels of economic self-sufficiency
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people, Low-income people
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Results are scored using an objective self-sufficiency matrix
Percent of residents who built healthy attachment to individuals or groups that support mutual growth and recovery
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people, Low-income people, Substance abusers
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Results are based on a combination of case manager reports and resident self-assessments
Percent of residents who experienced redemptive beliefs about their personal identity, agency, and purpose
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people, Low-income people, Victims of crime and abuse
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Results are based on a combination of case manager reports and resident self-assessments
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The mission of Providence Network is to heal broken lives from the inside out through faith-based transformational housing communities that help individuals and families become self-sufficient, productive members of the community. Those who come to Providence Network seeking help need more than a place to live. They need a community where they can thrive. Specific program objectives target core areas of self-sufficiency, including the ability to obtain stable housing and a livable wage, to develop long-term positive social relationships, and to experience redemptive new beliefs about their personal identity, agency, and purpose. By delivering comprehensive, Christ-centered programs and services, PN provides a powerful and effective solution that creates lasting change in the lives of hundreds of people each year. The ripple effect of this work replaces a generational cycle of poverty and abuse with positive physical and mental health, tools to succeed, and hope for the future.
What are the organization's key strategies for making this happen?
In collaboration with our team of counselors and case managers, residents participate in developing short- and long-term goals that address their specific needs and highlight their personal strengths. The live-in staff play a crucial role in the lives of residents by connecting them to medical, childcare, legal, and vocational services through a trusted network of community partners. Residents experience a sense of belonging through a family-like setting in which they share meals and participate in healthy activities that build positive social networks. This relational approach paired with best practices of transitional housing services consistently yields positive outcomes.
What are the organization's capabilities for doing this?
Providence Network accomplishes its mission through a unique, two-tiered housing model that provides a continuum of services and support addressing complex physical, emotional, spiritual, and economic needs. Our holistic program offers individual counseling, group therapy, life and job skills training, and addiction recovery in a home-like atmosphere facilitated by 24/7 live-in staff who serve as mentors, coaches, and case managers. With three "FirstStep" transitional housing programs and three "NextStep" affordable living communities, Providence Network is positioned to make a significant, ongoing impact in the city of Denver.
What have they accomplished so far and what's next?
Over the past 35 years, Providence Network has helped more than 4,000 individuals and families make the journey from poverty to self-sufficiency. In 2022, the organization served 154 people, including 45 children, across its FirstStep and NextStep communities. Of the adult residents at entry, 24% were newly homeless, 22% were chronically homeless, and 54% were at risk of becoming homeless. Additionally, 86% were overcoming addictions, and 76% were unemployed. Half had been previously incarcerated, and half were living with a diagnosed mental illness. Providence Network believes that every person has God-given potential that can be exercised under the right conditions. We will continue to offer those struggling with addictions, criminal histories, homelessness, poor literacy and job skills, and physical and mental health issues the right conditions to thrive, surrounded and supported by a new "extended family” of peers and mentors.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
-
What challenges does the organization face when collecting feedback?
We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Providence Network
Board of directorsas of 04/25/2023
Kacey Pickard
Deputy District Attorney, 18th Judicial District
Kevin Kurtz
Christy Porter
Jerry Middel
Kim Bolt
Andrew Chapin
David Milholm
Chad Scherer
Kacey Pickard
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
No data
Equity strategies
Last updated: 04/25/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.