Energy Outreach Colorado

Together We Power Stability

aka EOC   |   Denver, CO   |  www.energyoutreach.org

Mission

Energy Outreach Colorado leads a network of industry, state and local partners to Support, Stabilize and Sustain Coloradans to afford their energy needs.

Ruling year info

1989

CEO & Executive Director

Jennifer Gremmert

Main address

PO Box 176268

Denver, CO 80217-6268 USA

Show more contact info

EIN

74-2543881

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Housing Rehabilitation (L25)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

At Energy Outreach Colorado we believe everyone deserves affordable access to the vital resources that power their homes. When everyone can afford and maintain their home, then they can focus on living, rather than merely surviving.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Emergency Home Energy Bill Payment and Furnace Repair Assistance

EOC's Emergency Home Energy Bill Payment Assistance Program: EOC provides energy bill payment assistance to tens of thousands of income-qualified Coloradans each year. EOC works with more than 100 community organizations across Colorado to deliver this assistance. Payments are made directly to a local utility or fuel company to pay a portion of a household's overdue bill.

Crisis Intervention Program: EOC provides federally-funded, no-cost repair or replacement of home heating systems to qualified households.

Population(s) Served
Economically disadvantaged people

EOC provides energy efficiency support and project management to affordable housing and nonprofit facilities to install energy-efficient equipment. We also weatherize the individual homes of qualifying income-qualified residents. Through these services, we help lower costs, address health and safety concerns, and enable more dollars to be spent for direct services to tenants.

Through CARE - Colorado's Affordable Residential Energy Assistance program - EOC helps the many income-qualified Coloradans by improving the energy efficiency of their homes. Depending on the situation, these services may include air sealing, attic insulation, wall insulation, crawl space insulation, furnace/boiler replacement, refrigerator replacement, and other measures.

EOC partners with regional energy resource centers, utilities, and local resources to provide energy efficiency services to income-qualifying families and individuals.

Population(s) Served
Economically disadvantaged people

EOC is active both at the Colorado General Assembly and the Colorado Public Utilities Commission advocating on behalf of low-income energy consumers in the planning and implementation of reasonable and fair energy policies. We work to ensure that all Colorado families have access to affordable and reliable home energy. We work with many partners including gas and electric distribution companies, AARP, and income-qualified service organizations and advocates across the state to accomplish this goal.

Population(s) Served
Economically disadvantaged people

EOC's focus on lower energy costs goes beyond the installation of energy efficient equipment. We support sustainable energy saving behaviors through education programs for staff and tenants at facilities that benefit from our energy efficiency grants, as well as to individuals who receive our energy bill payment assistance.

Population(s) Served
Economically disadvantaged people

Where we work

Accreditations

Better Business Bureau Accredited Charity 2018

Affiliations & memberships

Charity Navigator Top 10 Charities with the most Consecutive 4-Star Ratings 2018

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of home energy bill payments made

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Emergency Home Energy Bill Payment and Furnace Repair Assistance

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Context Notes

We want to provide energy bill payment assistance to anyone in need, however we want the need to decrease over time which would show more stability for vulnerable Coloradans.

Number of homes that received free furnace repair/replacement

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Emergency Home Energy Bill Payment and Furnace Repair Assistance

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Context Notes

Furnace repairs/replacements are a high expense for most families, but for our vulnerable neighbors it can be a devastating expense or decision to live without heat or cooling.

Number of affordable housing units weatherized

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Energy Efficiency and Weatherization

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

With continued or increased funding, we are able to weatherize affordable housing units across Colorado.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

In Colorado, more than 1 in 4 households struggle to afford their home energy bill. Energy Outreach Colorado strives to ensure that all Coloradans can be warm and safe at home. We do this through a range of support services that equip low-income households with the resources to pay their home energy bills, lower their energy costs, and have access to new energy technologies and sustainable energy sources.

1) Help pay overdue energy bills
2) Provide free repair/replacement of home heating systems
3) Maximize availability/funding for other community services for low-income households by lowering energy costs of nonprofit facilities
4) Lower home energy costs through energy efficiency improvements in affordable housing communities
5) Promote sustainable energy-saving behaviors through education programs and
6) Advocate for equitable and affordable energy policies.

Since 1989, we've raised more than $250 million through individual and organization contributors to invest in our strategies. During this time we've established partnerships with local assistance organizations across the state to manage the application, approval and funds distribution processes for energy bill payment assistance. We provide “train the trainer" support to these partner agencies so they can educate clients about our affordable home energy programs as well as instruct them on managing their own home energy usage. We also manage statewide networks of independent, licensed contractors to provide home heating repair/replacement as well as install energy-efficiency improvements.

EOC has developed and implemented the following statewide affordable energy programs. Results listed are from the most recently completed fiscal year.
• Home energy bill payment assistance - 16.000+ household bills paid
• Emergency furnace repair/replacement -over 1,400 households assisted
• Nonprofit weatherization to maximize the availability of low-income community services – over 35 nonprofit facilities weatherized
• Affordable housing weatherization to lower home energy costs – 4,372 housing units
• Energy management education – 6,200 tenants/residents educated
EOC's long-term goal is to develop a one-stop process in which a navigator assesses the energy assistance needs of a low-income household and coordinates them to be met through whichever EOC programs apply. This will require additional funding and coordination among various public and private organizations serving the low-income community.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Income-qualified Colorado residents

  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Electronic surveys (by email, tablet, etc.),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    EOC has been assessing how to provide a universal application, or pre-qualification, for our services to reduce the paperwork and barriers that income-qualified residents face when seeking home energy services.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    We have been able to collect feedback from participants to create new programs and support services, such as EOC's residential energy efficiency program or the Homeless to Home program. We want to continue to build a system of support to provide the resources needed to support, sustain and stabilize Coloradans so that everyone can afford their home energy.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection,

Financials

Energy Outreach Colorado
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Energy Outreach Colorado

Board of directors
as of 06/22/2022
SOURCE: Self-reported by organization
Board chair

Moe Tabrizi

Troy Whitmore

United Power

Mark Sexton

Inflection Energy

Joel Johnson

Berrendo Energy

Howard Boigon

Boigon Law

Adam Goldman

Red Rocks Capital

John Harpole

Mercator Energy

Patricia Limerick

University of Colorado

Cec Ortiz

Consultant

Paula Sandoval

Former state senator

Andrew Ramsey

Crestone

Jaime Benmimoun

Computershare

Jennifer Cloud

Steep Properties/Monroe Group

Moe Tabrizi

Retired - University of Colorado

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/2/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 10/07/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.