AUSTIN PETS ALIVE
Helping People Help Pets
Learn how to support this organization
Programs and results
What we aim to solve
APA! works to overcome the needlessly high death rates in animal shelters, constantly building on improvements, and reaching for the day when all healthy or treatable pets leave shelters alive. It began this work in 2008 in Austin, Texas, by creating specialized medical and behavioral programs able to provide sustainable, replicable lifesaving solutions that could reach 100% of homeless pets, not simply within its own shelter but across the entire community. As Austin became a safe haven for animals, APA! also began extending its programs to shelters across the region. In its work, APA! brings a focus on data and research for identifying and analyzing problems that lead to euthanasia and that can guide effective, evidence-based solutions. Successful in creating local programs, APA! also now, through its national education and outreach division, American Pets Alive!, addresses a critical need in animal welfare for training and mentorship in improving animal services.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Dog Behavior Programs
Dogs with behavioral issues, especially big dogs, are one of the last frontier's in saving all treatable shelter pets in shelters. Through its collaboration with the city of Austin primarily, APA! takes in dogs with challenging problems and gives them a second chance by providing ongoing behavior support to help them succeed in adoption. Still innovating to solve the obstacles to both saving them and ensuring they have a good quality of life while in shelter care, APA! runs a menu of behavior initiatives. These include playgroups, volunteer dog walking and running programs, Canine Good Citizen Ready and Total Obedience Program training, and Behavioral Modification. The care extended to APA!’s dogs continues throughout their lives. APA!’s Follow-up Program provides behavioral support to all APA! adopters for the life of their dogs, as well as to foster dog caregivers. Available support includes self-help resources, phone/email consultations, and one-on-one training sessions.
Dog and Cat Foster Programs
APA! has the largest private nonprofit foster network in the country, which is key to our lifesaving capacity. While our shelter space is limited, APA!’s foster programs have been able to flex to meet whatever need APA! has faced, including during kitten season and even in the face of regional natural disasters. Our programs typically see over 1,000 pets at a time in foster homes and saw nearly 12,000 foster placements in 2024. We are now restructuring our operations to keep the majority of all our pets in foster homes by providing caregivers with more extensive staff support and resources, and thereby significantly reducing the number of pets living in-shelter, where they are more stressed and vulnerable to disease.
Dog and Cat Adoption Programs
APA! specializes in saving pets with challenges, including ill or injured animals, very young pets, seniors, and pets working to overcome behavioral issues, and our adoption program must work especially hard to find them homes. Every APA! pet receives a pre-adoption exam and vet care in our skilled medical clinic, including vaccines, spay/neuter surgery, and a microchip. APA! also assesses each pet’s temperament and provides potential adopters with all possible information about their behavior. We maintain multiple, central adoption centers and convenient adoption hours. All available pets are listed on APA!’s website with biographies, photos, and videos, and they populate our vibrant social media pages. Special webpages are devoted to senior pets, medical needs pets, or those needing specific home environments, and trained matchmakers work to pair pets with potential adopters. In 2024 will have adopted out its 120,000th pet.
PASS (Positive Alternatives to Shelter Surrender)
Since 2008, PASS has worked to reduce shelter intake by connecting people with resources they need to help them keep their beloved pets, or responsibly rehome them when that is their best option. Through an email/phone hotline, PASS provides advice and information about available community resources to guide families in solving problems. The hotline fields hundreds of inquiries a month and fulfilled needs for 6,827 cases in 2023. When necessary, PASS steps in to raise funds on a family’s behalf for a pet deposit or vet expenses, or to help with temporary boarding. Through its Facebook page, PASS regularly connects people who want to help with those who need help keeping their pets. Clients include people who have experienced a loss of income, illness, domestic violence, military deployment, or death in the family, as well as families forced to move to places that do not allow pets or require a pet deposit the family cannot afford to pay.
American Pets Alive!/Human Animal Support Services
American Pets Alive! (AmPA!) is APA!’s national education and outreach division. At its inception, AmPA! organized an annual conference to teach shelter professionals from across the nation how to replicate the uniquely successful lifesaving programs APA! operates in Austin. It has since also become a center for national thought leadership in progressive animal welfare. From a pilot phase in 2016 until the pandemic in 2020, AmPA! was primarily devoted to operating the Maddie’s Lifesaving Academy, which brought nearly 1,000 professionals to Austin from across the U.S. to learn hands-on and in classroom work how to improve shelter lifesaving at home. Since 2020, AmPA! has served as the backbone for the national collaborative Human Animal Support Services project (HASS). The next stage in animal welfare innovation, HASS promises to transform how shelters across the U.S. provide services to people and pets in communities by moving the focus to preserving human-animal bonds.
Barn Cat Program
The Barn Cat Program is an innovative approach to helping both unsocialized cats and the community at large. Unsocialized cats, used to living on their own, unsuited to home environments and ineligible for trap-neuter-return programs, have typically faced euthanasia in shelters, but can thrive when adopted out as "working” cats. APA! partners with area shelters to save hundreds of barn cats a year, including ones with special medical needs and seniors. The cats are sterilized, vaccinated, microchipped, and adopted out to caregivers who offer safe outdoor homes at farms, ranches, stables, warehouses and greenhouses in exchange for natural pest control. In 2023 the program adopted out 180 cats.
Feline Leukemia Adoption Program
APA!’s Feline Leukemia Adoption Center opened its doors in 2011 to provide a safe haven for cats that have been diagnosed with Feline Leukemia (FeLV), with the ultimate goal of finding each a loving home. One of the nation’s few programs adopting out cats with FeLV, the ward also has become a center for groundbreaking vet research. FeLV affects a cat’s immune system and may shorten its lifespan to just 2-4 years after diagnosis, though many of the cats adopted from APA with FeLV have lived much longer. APA! believes FeLV+ cats deserve a chance at life, even if their lives may be shorter and has developed partnerships with area shelters to ensure FeLV+ cats in the Austin region have a place to call home until they can find a forever family. The program in 2023 took in around 400 cats and kittens.
Ringworm Cat Program
APA!’s ringworm ward now treats around 900 cats and kittens a year and is critical to Austin’s success in saving shelter cats. The ward was started in 2010 to rescue cats at risk of euthanasia for having ringworm at other shelters, treat their skin and mend their spirits, and adopt them into loving homes. Although ringworm is a simple fungus that is non-fatal, can be easily treated, and can be cured within a few months, it is a death sentence in many shelters across the country. By separating cats with ringworm from other animals and providing treatment, APA! is able to contain the fungus and ensure that ringworm kitties have a shot at finding their forever home. APA! collaborates with other shelters to pull cats with ringworm from euthanasia lists, and houses them in a specialized cattery that allows them to be active while undergoing treatment. It is the program’s additional mission to educate adopters and advocate for these underserved cats, reducing the stigma of ringworm.
Neonatal Kitten Nursery
APA!'s high-volume, low-cost neonatal kitten nursery, the first of its kind in the nation, is designed to take in, bottle-feed and care for 100% of orphaned unweaned kittens in Austin and to help other counties save neonatal kittens turned in to their public shelters. In traditional shelters, such young kittens had been euthanized because of the intensive care they need to survive. Working round the clock, staff, volunteers and fosters treat thousands of tiny 0-6 week-old kittens annually and adopt them out. In 2020, as the pandemic restricted in-shelter care, the nursery quickly established a foster network able to care for its tiny kittens, and succeeded in saving 4,000 kittens. In more normal times now the program treats around 2,600 kittens, including orphans, pregnant mamas and their litters.
Medical Clinic - Wellness & Triage Care
The heart and soul of APA!'s local operations is its medical clinic. Each dog and cat taken in by APA! receives a vet exam, routine tests and vaccines, and a microchip on intake. Each not previously sterilized is spay/neutered. The clinic provides routine wellness care for all pets currently in APA!'s care, whether residing in our facilities or in foster care. Most important, the clinic provides last chance, non-routine medical care for seriously ill or injured pets, each of which would have been euthanized at another shelter for lack of the resources there to treat them. A staff of four full-time veterinarians along with a skilled team including veterinary interns, veterinary technicians, surgical and kennel technicians, case managers, clinic services coordinators, and other staff, ensures that all homeless pets in our care with a treatable condition will be saved. Annually, the clinic treats around 8,500 pets.
Parvo Puppy ICU
APA!’s Parvo Puppy ICU officially opened its doors in 2010 as the first of its kind in the nation after an initial pilot stage, 2008-2009. Today, it remains one of the rare dedicated programs in the country set up to treat this deadly but treatable virus in shelter dogs. APA!’s ICU now quarantines and saves around 1,000 puppies yearly through its partnerships with other shelters, whereby they transfer ill puppies to APA!. The program is becoming a center for research into parvo and its treatment that will someday transform veterinary medicine and lead to thousands more puppies saved across the US. Through a sustainable treatment model based on the use of trained volunteers, this program treats puppies at a fraction of the cost typical at a private vet, yet matches or exceeds their survivial rates. Parvo ICUs like APA!'s have begun to be replicated across the country as professionals who have come to APA! to learn how to improve lifesaving practices take home what they learn.
Where we work
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Austin (Texas, United States)
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Bastrop County (Texas, United States)
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Hays County (Texas, United States)
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Texas (United States)
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Travis County (Texas, United States)
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United States
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Williamson County (Texas, United States)
Awards
Avanzino Leadership Award 2016
Maddie's Fund
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of animal adoptions
This metric is no longer tracked.Totals By Year
Related Program
Dog and Cat Adoption Programs
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
In 2024, APA! launched a new strategy to address the low live release rates in many Texas shelters, helping a more targeted group of shelters, and shifting some of our work to transporting pets from unsafe communities to northern states, where shelters have more demand than supply for adoption rather than adopting them out ourselves. We also now put more resources towards helping those targeted shelters improve their operations so that one day they can adopt our more of their pets themselves.
People assisted with meeting the needs of their pets
This metric is no longer tracked.Totals By Year
Related Program
PASS (Positive Alternatives to Shelter Surrender)
Type of Metric
Other - describing something else
Context Notes
APA!'s Human Animal Support Services (HASS) project is leading a national change in animal welfare, in which the priority is shifting to helping people keep their pets, helping them rehome their pets, community-based programs to get lost pets home, and other initiatives that de-emphasize the shelter as the only solution offered to people and pets in need. APA!'s PASS program now plays a larger role in our operations as it exemplifies the HASS approach.
Number of animals rescued
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
APA!'s goal is not simply the number of animals at risk for needless euthanasia in shelters, but to create a safety net able to respond to need. This varies yearly. Numbers rescued include both animals we transfer in from shelters in need of help and adopted out in Austin, and animals transported from other shelters, treated at APA!, and transported on to communities where demand for adopting shelter pets is higher than local supply.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Austin Pets Alive!'s original aim was to create the resources and innovative programs necessary for saving all healthy or treatable, non-aggressive dogs and cats in the city of Austin's animal shelter system. With APA! collaborating closely with Austin Animal Center, the city now consistently maintains a more than 95% save rate, an outstanding achievement for a large city. Working to spread its reach, APA! also began working with shelters in surrounding counties across Texas, offering its services whenever possible to other communities to help them save more animals and to shift mentalities in what is possible for saving and adopting out homeless pets. APA! now additionally works nationally through its American Pets Alive! education and outreach division to help animal welfare groups in other communities replicate APA!'s medical, behavioral, foster and adoption programs as those communities work towards the comprehensive lifesaving model now well-established in Austin, Texas, under Austin Pets Alive!'s leadership. In 2020, in pursuit of a new stage of improvement, American Pets Alive! began hosting a national collaborative effort to transform the services typically provided by shelters, reducing shelter intake by serving many animal services out of the shelter walls, where they can also better serve the human-animal bonds beloved by the majority of people, and leaving shelters better able to manage and save the smaller populations still in need of in-shelter care. At every stage and geographic level, the aim is to create the means for allowing all homeless pets to be treated with care and with respect for their lives, and to ensure that no animal dies needlessly in an animal shelter.
What are the organization's key strategies for making this happen?
APA!'s model is to work holistically and systematically on all fronts to solve problems by creating partnerships, working on legal and policy issues, and creating innovative medical and behavioral programs based on data and research to end needless euthanasia within animal shelters. APA! began by deliberately targeting the most challenging shelter populations in order to create a safety net for all homeless dogs and cats, whatever their problems. With an eye toward extending its reach nationwide, APA! works to find effective solutions that are sustainable and replicable. To broaden its reach more directly, APA! added a training academy to its American Pets Alive! education and outreach division in 2018, in which shelter and nonprofit personnel from all over the country come as apprentices to learn how to replicate the lifesaving practices of APA!. Most recently in 2020, APA!'s American Pets Alive! division began hosting a national collaborative of shelter professionals. Called the Human Animal Support Services (HASS) initiative, the collaborative brings thousands of animal welfare professionals together to identify and solve the major obstacles to providing better care for animals and for the people who love them. The project also incorporates social justice, recognizing that BIPOC people have borne the brunt of the To support this transformation of animal services, American Pets Alive! will support the "infrastructure" necessary for its success by supporting new research and data projects, building connections among all stakeholders, creating new partnerships and funding, providing education and mentorship, and supporting policy initiatives that will enable the transformation of animal services nationwide.
What are the organization's capabilities for doing this?
Austin Pets Alive! has developed an expert staff skilled in animal care and collaboration, huge volunteer and foster networks, a strong relationship with the city of Austin, large and ever-improving development and marketing teams, and a strong base of community support. Led by Dr. Ellen Jefferson, APA! has come to be respected as a national thought leader in the animal welfare field and its lifesaving approach seen as a model for the rest of the nation.
What have they accomplished so far and what's next?
Having led the way in making the city of Austin, Texas, the nation's largest No Kill city, Austin Pets Alive! is still working to help more communities improve their animal lifesaving by teaching other rescue groups and shelters about APA!'s innovative and lifesaving programs, and by extending APA!'s services to more shelters and pets throughout Texas. Since 2018, the organization's national education and outreach division, American Pets Alive!, began building out its programs in lifesaving education and training, bringing over 1000 students to its central facility in Austin from 2018-2020 to learn how to replicate Austin's outstanding success in saving shelter pets. Additionally, the academy's expert staff have traveled to and consulted with over 100 shelters in other communities to help them in their efforts to improve their lifesaving.
The new major initiative of AmPA!, beginning in 2020, is to serve as the backbone organization for the Human Animal Support Services (HASS) project, now being implemented in 22 pilot communities across the U.S. In this initiative, AmPA!'s role is to support the implementation of HASS by providing executive leadership, data and research services, policy and budgeting improvements, and education and training to shelters working to radically change the focus of animal services towards keeping animals out of shelters by supporting human-animal bonds and providing new community-based services.
In 2021, APA! additionally turned to a greater focus on the high rates of shelters deaths in Texas overall, and began an innovative transport program. Rather than simply relieving the population pressure on the state's most under-resourced shelters by moving their animals to states with a shortage of adoptable shelter pets, the program uses the space this creates to help shelters build their capacity for lifesaving at home.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
AUSTIN PETS ALIVE
Board of directorsas of 6/18/2025
Germana de Falco
Retired Financial Services Professional
Term: 2021 - 2027
William Harriss
Butler Family Interests
Term: 2022 - 2028
Artie Arbello
Dan Ferreri
Marbella Interests, LLC
Dana Dean
Real Estate Professional
Gael Lonergan DIRECTOR
Austin Radiological Association
Germana de Falco
Retired Financial Services Professional
Joanna Hackney
Maren Miller
Ernst and Young
Mindy Marcks
Nancy Pollard
Friends of the Children, Austin
Sharon Wichterich
No affiliation/retired
Wendi Martin
Dell
William Harriss
Butler Family Interests
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as: