Goodness Grows

Who are the people you serve with your mission?

We serve students and adults with disabilities. We are a site that provides daily programming - vocational habilitation - for adults with disabilities. When we are not in a pandemic, local classrooms come here as a job site or to volunteer, mission groups and community groups also come for volunteer opportunities and to learn about small farming practices.

How is your organization collecting feedback from the people you serve?

Paper surveys, Focus groups or interviews (by phone or in person), Case management notes,

How is your organization using feedback from the people you serve?

To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

What significant change resulted from feedback?

We implemented morning meetings so that our clients could have a dedicated time to make suggestions and express opinions.

With whom is the organization sharing feedback?

The people we serve, Our staff, Our board, Our community partners,

How has asking for feedback from the people you serve changed your relationship?

It has given our clients and particpants a greater stake and feeling of ownership in our program.

Which of the following feedback practices does your organization routinely carry out?

We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive,

What challenges does the organization face when collecting feedback?

It is difficult to get the people we serve to respond to requests for feedback,