Child & Family Guidance Center

Here for you. Aquí para ti.

aka CFGC   |   Dallas, TX   |  www.childrenandfamilies.org

Mission

The agency's mission is "To provide quality, accessible mental health services to strengthen children, families, and communities."

Ruling year info

1942

CEO

Andrew Wolfskill

Main address

8915 Harry Hines

Dallas, TX 75235 USA

Show more contact info

EIN

75-0800630

NTEE code info

Community Mental Health Center (F32)

Family Services (P40)

Child Abuse, Prevention of (I72)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

For many in our communities, the cost of quality mental healthcare is a barrier to affordable, evidence based, culturally competent and trauma-informed therapeutic treatment and services. A family struggling to afford the basics such as food, clothing, reliable transportation, medical care and shelter often cannot prioritize mental healthcare. When insurance is accepted, there often remains out of pocket costs that is outside the scope of a family's budget. More than 80% of the families we serve live below the federal poverty level, and many are racial or ethnic minorities. The challenges they face are exacerbated by obstacles endemic to ethnic and racial minorities including, cultural and linguistic barriers. Many CFGC clients experience toxic stress and trauma such as chronic poverty, physical or emotional abuse, neglect, domestic and community violence. Our spectrum of services addresses these issues to help improve healthy child development, parenting, and family relationships.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

MENTAL HEALTH SERVICES

MENTAL HEALTH SERVICES
Services are provided by a staff consisting of Board Certified Psychiatrists, Advanced Psychiatric Nurse Practitioners, Licensed Clinical Social Workers, Licensed Professional Counselors, and other Qualified Mental Health Professionals. Services may take place in one of our clinics or in a community setting, depending on the service being provided, andas appropriate to the needs of the child, adult,or family. Services include:
-Psychiatric Evaluations
-Medication Management
-Individual Screenings
-Counseling & Therapy
-Psychosocial Rehabilitation Services for Adults
-Skills Training for Children
-Case Management
-Comprehensive Telehealth

Population(s) Served
Age groups
Ethnic and racial groups
Family relationships
Social and economic status
Sexual identity

Family-centered, community based, program designed to help children and youth, ages 3 to 18, who are at risk of out-of-home placement due to serious mental, emotional, and behavioral difficulties. This program also includes access to specialized therapies, including:
- Art Therapy
- Music Therapy
- Animal Assisted Therapy
- Recreational Therapy
- Nutritional Counseling

Population(s) Served

School & Community-based, youth programserving Dallas, Collin, & Dention counties via drugand alcohol education, goal-setting, stressmanagement, communication skills, and angermanagement.

Population(s) Served
Adolescents
Children
At-risk youth
Adolescents
Children
At-risk youth

Community-based mental health care foradults living with a serious mental illness thatinterferes with their ability to live in thecommunity, attend appointments, andmanage mental health symptoms.

Population(s) Served

Community-based services for adults who havebeen diagnosed with a chronic, persistent mentalillness and deemed incompetent to stand trial.

Population(s) Served
Economically disadvantaged people
Economically disadvantaged people
Economically disadvantaged people
Adults
People with psychosocial disabilities
Substance abusers
Victims of crime and abuse
Economically disadvantaged people
Adults
People with psychosocial disabilities
Substance abusers
Victims of crime and abuse

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The mission of Child & Family Guidance Center (CFGC) is to provide quality, accessible mental health services to strengthen children, families and communities. We envision a future where all children and families have access to mental health resources needed to grow into healthy, contributing members of society. Our goal is for all of our neighbors in need to be emotionally and psychologically healthy so that they can reach their maximum potential at home, at school and in life.

With expertise in trauma-informed and culturally competent care, CFGC’s continuum of mental health and behavioral programs provides a broad range of high-quality supports to a vulnerable population. At CFGC, we aim for comprehensive and coordinated service delivery. We work internally between teams and functions and externally with other providers to meet the agency’s strategic goals. We empower each employee to accept, own and fulfill their job responsibilities in an environment of a high level of trust between all levels of the organization. We provide culturally informed mental and behavioral health services and complementary supports to children, adults, and their families, regardless of their ability to pay.

CFGC’s continuum of mental health and behavioral programs provides a broad range of high-quality supports to a vulnerable population. CFGC provides individual and family therapy, psychiatric evaluations, and medication management to children, adolescents, and adults struggling with a wide range of emotional and behavioral issues. Individuals of all ages benefit from a professional team of mental healthcare providers, licensed social workers, professional counselors, marriage and family therapists, and a board-certified psychiatric team. In addition to clinic-based and community-based options, we also continue to provide telehealth, which includes videoconferences and telephone appointments. CFGC has developed a comprehensive range of programs designed to empower individuals, strengthen families and communities and provide those we serve with the skills and resources necessary to reduce the symptoms of mental health concerns and emotional distress. We strive to treat the whole person with individualized treatment planning. ​Our services include the following:

​MENTAL HEALTH SERVICES
Comprehensive, outpatient mental health services are provided to children, adults, and families throughout the following North Texas counties - Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall. Services are provided at one of our 8 clinics or in the community, when appropriate, including individual's own home.
Services include:
Psychiatric Evaluations & Medication Management
Individual Screenings
Counseling & Therapy
Psychosocial Rehabilitation Services for Adults
Skills Training for Children
Case Management
Comprehensive Telemedicine & Telehealth

ASSERTIVE COMMUNITY TREATMENT (ACT)
Community-based mental health care for ​adults living with a serious mental illness that interferes with their ability to live in the community, attend appointments, and manage mental health symptoms.

OUTPATIENT COMPETENCY RESTORATION (OCR)
Community-based services for adults who have been diagnosed with a chronic, persistent mental illness and deemed incompetent to stand trial.

SAFETY NET (SUBSTANCE USE PREVENTION & INTERVENTION)
School & Community-based, youth program serving Dallas, Collin, & Denton counties via drug and alcohol education, goal-setting, stress management, communication skills, and anger management.

YOUTH EMPOWERMENT SERVICES (YES WAIVER)
Family-centered, community-based, program designed to help children and youth, ages 3 to 18, who are at risk of out-of-home placement due to serious mental, emotional, and behavioral difficulties. CFGC embraces the Wraparound Model, a strength-based, youth and family-driven response to children's mental health challenges and their family's obstacles to resources.

Since 1896, CFGC has served over 1 million children, adults, and families over its 125 year history and was the first social service agency established to support children and families’ mental health needs in Texas. Today, CFGC provides culturally competent and trauma informed mental health services, with complementary case management supports to over 12,000 clients annually including children, adults, and families experiencing emotional and behavioral challenges throughout North Texas. By leveraging the strengths within the communities we serve and inviting the larger community to participate in supporting our most vulnerable children, adults, and families, we will continue to be a beacon of hope, healing and support in the Greater Dallas area and beyond. As a community-based organization in a geographical area of need we have the foundation and expertise to envision a thriving, state of the art, trauma-informed and culturally competent center of care as we mark our 125th (quasquicentennial) year of service in 2021.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Electronic surveys (by email, tablet, etc.), Paper surveys, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection,

Financials

Child & Family Guidance Center
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Child & Family Guidance Center

Board of directors
as of 10/22/2021
SOURCE: Self-reported by organization
Board chair

Michelle Fitzenhagen

Mersina Pappas Stubbs

Von Hays

Stephen O'Neal

Kenneth Medlock

Derrick Bowman

Marie Briner

Kristina Bush Whitcomb

Meridith Casey

Elizabeth McManus Deal

Steven Estes

Rusty Goff

Lisa Green

Miki Johnston

Morris Orr

Laurene Richards

Stephanie Setliff

Organizational demographics

SOURCE: Self-reported; last updated 10/20/2021,

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

 

Sexual orientation

No data

Disability

No data