Presbyterian Children's Homes and Services
Programs and results
What we aim to solve
PCHAS serves approximately 4,500 children and families in need across Texas, Missouri and Louisiana. The children it serves have been traumatized by abuse, neglect or abandonment or they are at risk of such trauma. PCHAS places children into safe, loving permanent homes and empowers adults to achieve self-sufficiency.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Foster Care and Case Management
Our Foster Care Program serves children from infancy to age 17. Typically no more than two or three children are placed in a foster home; this allows for more one-on-one attention. When there are more than two in a sibling group, we make every effort to keep sibling groups together.
To ensure that we provide the very best care for children, Presbyterian Children's Homes and Services (PCHAS) carefully screens, selects, trains, supervises, and supports foster families. When matching foster parents with children we carefully consider the unique needs of each child and the characteristics of the family.
In Texas, PCHAS licenses foster parents and places children in their homes. In Missouri, PCHAS specializes in Foster Care Case Management, and refers to the Missouri Alliance for licensing.
Foster Care Village
Previously PCHAS operated group homes for children in foster care. In Itasca, TX, the agency converted one of these communities into the Foster Care Village. Each of the family-style homes serves up to six children between the ages of five and 17.
Each home is managed by foster parents who are carefully screened, trained and supported by PCHAS. They surround the children with love and emotional support, and work hard to help them overcome the traumas they have faced in their young lives. For those that need additional support, PCHAS provides professional counseling services.
When a child's family of origin wants to remain involved in their child's life, the foster parents help facilitate and encourage healthy family relationships and work toward the goal of reunification.
The importance of education is emphasized from the time children enter our care. They attend local schools and receive daily supervised study time and tutoring. Nearly all of the children participate in extracurricular activities and church groups. Some have part-time jobs.
Child and Family (also Family Solutions for Kids)
When facing a crisis such as illness, violence, homelessness, alcohol or drug addiction or when depression or just the pressures of daily life become too much parents feel overwhelmed and need help keeping their families intact. Many parents have difficulty developing an emotional attachment to their children because they did not experience it in their own childhoods.
The Child and Family Program addresses these issues before a crisis results in out-of-home placement of children. Child and Family specialists, all of whom have master's degrees in social work or counseling, work with families to address their physical, emotional, social, educational, spiritual, and financial concerns. They provide individual and family therapy, teach parenting and life skills, including how to build healthy relationships, and help families locate and access community services.
These services are free of charge.
Single Parent Family
The SINGLE PARENT FAMILY PROGRAM provides a much-needed safety net for struggling single parents and their children. In addition to housing, the program offers emotional and spiritual support as well as family therapy that focuses on building on each family member's strengths rather than focusing on problems.
The Single Parent Family Program specialists teach parenting and life skills, including budgeting and financial management, time management, goal setting, and healthy eating. The program also supports parents in their job search and academic endeavors.
Only when families' physical, emotional, social, educational, spiritual, and financial needs are met, can the parents focus on achieving self-sufficiency for the family as a whole.
The Single Parent Family Program operates in San Antonio, Houston, and Waxahachie in Texas, and in Farmington, Missouri, about 90 minutes from southeast of St. Louis.
Growing Together
Growing Together is open to any pregnant parent or those with a child 0-5 years of age residing in Navarro County, Texas who desires a stronger attachment with their child. Stronger family attachment during the infant, toddler and preschool years creates a foundation for healthy development and educational success.
We help by providing
· Free, family focused services
· Strength based parenting support using TBRI (Trust Based Relational Intervention) and The Ready Method
· Flexible hours – We meet in the family home at their convenience
· Parents Better Together Support Group - semimonthly social support
Transitional Living for Young Adults and for Youth Leaving Foster Care
The TRANSITIONAL LIVING PROGRAMs are for teens and young adults, including those aging out of foster care. The transition into adulthood and economic independence, which can be challenging for any adolescent, generally occurs over many years and involves substantial support from family and friends. However, some young adults do not have support from family members and friends during this important time.
This program helps 16-24 year old young adults who do not have a family support system as they transition into independence. It helps them graduate from high school, learn life skills such as budgeting and meal planning, find part-time work while in school and plan for full-time employment.
In Texas we have branches of this program in Waxahachie and San Antonio. In Missouri this program is in Springfield and Farmington.
Elevate Mentoring (Therapeutic Mentoring)
PCHAS mentors are specially trained to help children ages 5-19 who suffer with emotional or behavioral disorders and/or learning disabilities. Some common problems they face are abuse, neglect, bullying, truancy, post- traumatic stress disorder, depression, ADD/ADHD, bipolar disorder, delinquency and drug abuse.
Trained, paid mentors work with each child and his/her family to determine goals (such as character, college or career). Mentors then meet with the children at home, school or community locations every week for approximately a year. There is no charge to the participants.
The program is so successful in seven St. Louis-area school districts that it has expanded to Troy, Columbia and Farmington. PCHAS launched the program in Temple, Texas in 2022.
• 46% less likely to begin using illegal drugs
• 27% less likely to begin using alcohol
• 52% less likely to skip school
• 32% less likely to hit someone or act out violently
Counseling Centers
This program provides mental health services for children, families and groups. Therapists have offices in Houston (Cypress) and San Antonio as well as Farmington, MO. The Texas therapists are able to conduct sessions face-to-face as well as virtually (by video call).
Where we work
Affiliations & memberships
National Council of Accreditation 2021
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of children served
This metric is no longer tracked.Totals By Year
Population(s) Served
Family relationships
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
We served approx. 4,500 children and youth in 2022. Because of the nature of our programs, in many instances we also served their family members, so the impact of our programs is even wider.
Number of children receiving medical services
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Foster Care and Case Management
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
The Foster Care Program includes Medical Case Management. In 2022, 94% of foster children in our care received medical exams within 30 days of admission.
Number of nights of foster care provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Foster Care and Case Management
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
The PCHAS Foster Care Program in Texas served 401 children in 2022, 355 children in 2021, and 396 children in 2020.
Number of students served who earn passing grades in core subjects
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Foster Care Village
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
45 children and youth took part in our Education Program at our Foster Care Village and 87% of them passed all of their academic classes.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
PCHAS strives to provide Christ-centered care and support to children and families in need. Our goal is to support self sufficiency and permanency for children. We continually evaluate the work we do for effectiveness and we are happy to report that 85% of the families we served in our child and family and single parent programs improved their self-sufficiency. 91% of the children we served in foster care had a positive placement outcome. Most of the children in foster care were either ultimately reunited with their families, placed in a home with a relative or adopted.
What are the organization's key strategies for making this happen?
We developed an agency plan called the PCHAS Way. This plan provides the framework that helps us focus on the elements we believe are crucial to our success. The PCHAS Way begins with out mission statement, "We provide Christ-centered care and support to children and families in need." This mission statement is reviewed annually by our Board to ensure that it remains relevant and that it clearly articulates why PCHAS exists and what we strive to do.
Our philosophy of care underlies our program design and implementation. It ensures we are family-centered, strength-focused and goal-driven. Because our philosophy of care calls for us to continually evaluate our work, we use methods that are evidence-based and quantifiable.
What are the organization's capabilities for doing this?
PCHAS has spent a significant amount of time on design and implementation of the policies and procedures for service delivery. We have reviewed virtually all of our policies, procedures, practices and even our forms.
In program design, we focus on the organizational ability to not only deliver the services but also the design of quality programs that are considered best practice. This includes providing financial resources to focus on quality versus quantity.
PCHAS is a long established agency and we have very stable financial resources. We focus on budget as well as program design as part of our evaluation of the long-term needs and stability of any program we establish. Four staff members in the Organizational Impact department measure performance quality of all programs. It is our goal to make decisions for long-term needs of a program.
What have they accomplished so far and what's next?
Effective January 1, 2018, PCHAS of Texas and Louisiana merged with PCHAS of Missouri to form Presbyterian Children's Homes and Services. In 2019 the combined board of directors approved a strategic plan for program outcomes and program growth.
We continue to develop resources for staff training. The Organizational Impact department developed "PCHAS University" with learning tracks for all staff, whether program, development, finance or administration. We believe a key to success in carrying out the mission of the organization is well-trained and engaged staff.
In 2019 PCHAS closed its Residential Treatment Center in Missouri and created the Farmington Service Center in response to community needs assessments. In 2019 the agency opened a new program, Growing Together, in Corsicana, TX and co-founded a coalition of agencies; this collaboration received an award from the Department of Family and Protective Services (Prevention and Early Intervention). PCHAS broke ground in 2019 to expand its San Antonio campus and opened new residences there in early 2021, nearly doubling its capacity there.
In 2020 PCHAS converted its Group Home in Itasca, TX to the Foster Care Village. In 2020 and beyond, due to the COVID pandemic, PCHAS served clients through social distancing and "virtual" services. As the Centers for Disease Control eased restrictions, PCHAS resumed face-to-face services. In 2023, PCHAS opened Counseling Centers in Houston and San Antonio.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Presbyterian Children's Homes and Services
Board of directorsas of 12/05/2023
William "Bill" Parker
Presbyterian Children's Homes & Services Board Chair and Exec. Committee Chair
Term: 2022 - 2024
Lawson Calhoun
Gloria L. Lewis
Keith Whittemore
Beth Bellamy
John Hamm
Scott Simpson
Jesse C. Swanigan
Monica Isabel Martinez
William "Bill" Parker
Ruth Roman-Meza
Joyce Wilks-Love
Bruce Williams
James "Jim" Pitts
Fancy Jezek
Bridget Kenlee
Chrissy McCartney
Bernice Thompson
Joe Brandt
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 11/07/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.