Legal Aid of NorthWest Texas
Justice Through Advocacy
Programs and results
What we aim to solve
In the low-income and working poor communities civil legal aid can mean the difference between having a home and being homeless, between violence and being protected from violence, between access to employment or healthcare or education and not. Legal Aid of NorthWest Texas (Legal Aid) is very often the difference for tens of thousands of people who live in North Central and West Texas. When low-income veterans seek benefits, or to protect their rights to housing, employment, education, and other basic needs, Legal Aid is their one source for equal access to justice. When grandparents seek custody over grandchildren to raise and protect them, Legal Aid is often their only source of help. When mothers seek to protect themselves and their children from violence and abuse, Legal Aid is their primary source to access legal protections afforded them.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Lawyers Against Domestic Violence
Staff and volunteer attorneys represent victims of family violence in civil matters - most often single mothers with children.
Veterans Legal Services
Providing free civil legal aid to veterans of US armed forces and their families to prevent homelessness and provide access to benefits.
Housing and Homelessness Prevention
To provide free civil legal aid to those in danger of becoming homeless or those already homeless to ameliorate a wide variety of civil legal problems that stand in the way of their family's economic stability.
General Civil Legal Aid
Clients receive legal assistance in a wide variety of civil legal matters including but not limited to landlord - tenant controversies, foreclosure, consumer matters, wills, estates, and bequests, access to benefits, access to education, legal issues affecting the disabled, and other legal matters.
Operation Clean Slate
Removal of barriers to low-income clients gaining access to employment, education, healthcare, etc through, but not limited to, expungement of incorrect information, and access to drivers licenses.
Medical - Legal Partnerships
Legal Aid lawyers work with medical and social work staff of medical facilities and healthcare agencies to address legal problems presented by their patients.
Equal Justice Volunteers Program
Recruit, train, and support volunteer attorneys and other legal staff as they provide civil legal aid to our clients.
Dallas Volunteer Attorney Program
Volunteer Attorney Program Jointly Administered with the Dallas Bar Association to recruit, train and support private attorneys and other legal professionals to provide free civil legal aid to low income residents of Dallas County, Texas. This is the only such program in the United States that involves joint management by a Legal Aid organization and a County Bar Association.
Where we work
Awards
Award for Excellence in Pro Bono Legal Services; 2009
State Bar of Texas
Harrison Tweed Award for excellence in pro bono legal services; 1996
American Bar Association
Affiliations & memberships
National Legal Aid and Public Defender Association - Member 1951
American Bar Association 1951
External reviews

Videos
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Legal Aid of NorthWest Texas seeks to become the premier civil legal aid provider in the United States.
What are the organization's key strategies for making this happen?
To improve and expand staff training and recruitment; to reach more client communities to educate them about services available while marketing Legal Aid to a much larger potential donor\supporter network, generating more revenue from diversified and stable sources; improving leadership development both internally with our board and staff, and externally by recruiting additional vibrant volunteer leadership capable of leading us forward.
What are the organization's capabilities for doing this?
With more than 65 years of experience, a staff of almost 300, thousands of volunteers every year, and 24 locations, Legal Aid of NorthWest Texas (Legal Aid) has the raw materials to deliver the highest quality legal services to low-income clients in our 114-county service area. Using the latest online, telephone hotline, and in person communications with clients, Legal Aid seeks to offer access via as many different portals to which our clients and potential clients might be able to gain access. An experienced senior management team, led by Maria Thomas-Jones, CEO with more than 25 years in the practice of law including 19 years experience as a Legal Aid staff attorney, has outstanding leadership development, legal supervision, legal practice, program development, human resources, and fundraising experience.
What have they accomplished so far and what's next?
1. Online intake is operational. Formal public launch is later in 2019;
2. New revenue sources are being researched and solicited, with some successes already achieved;
3. New Intake Supervisor is examining all intake systems to ensure applicant intake is as easy as possible while achieving maximum efficiency;
4. New programs have been implemented broadening the types of legal issues addressed while expanding outreach to include previously underserved and\or isolated populations.
a. Removing barriers to employment;
b. Legal Aid for survivors of sexual assault, human trafficking, and domestic violence;
c. Community Revitalization Project
d. New Medical Legal Partnership
e. Community Lawyering Center based in a local law school (UNT Dallas College of Law)
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Legal Aid of NorthWest Texas
Board of directorsas of 11/27/2023
Ms. Kristin Postell
Randy Wilson Law
Term: 2021 - 2022
Ms. Penny Robe
Plano Bar Association / Penny Robe Law
Term: 2021 - 2022
Larry Long
Ector County Bar Association
Jean Anderson
Lubbock Area Clients Council
Crystal L Gayden
L. Clifford Davis Legal Association
Erika Kiser
The Family Place
Angelina LaPenotiere
DBA - Dallas Hispanic Bar Association
Robin R. Malone
Amarillo Area Bar Association
Carolyn Moore
Lubbock Area Bar Association
Sylvia Ortiz
Plainview Volunteer Client Council
Ophelia Perez
First Step, Inc.
Kristin Postell
Abilene Bar Association
Mandy S Price
Dallas Bar Association
Desire Robinson
Northside Client Council
Pamela "Pam" St. John
AT&T Services Legal Department
Diane M. Sumoski
SMU Dedman School of Law
Tonya Winchester
Dep't of Assistive & Rehabilitative Services - Workforce
Brit Swanson
Lubbock Bar Association / Tombs Maxwell
Maria Ochoa
Concho Valley Homeless Planning Coalition
Ruth Lane
Arlington Bar Association / Ruth Lane, Attorney at Law
Meredith Hatch
Walker Law Group / Big Country Title
Jack Fan
Dallas Bar Association / Fan Law Office
Brett Christiansen
LGBT Bar Association
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data