Goodwill North Central Texas
Changing Lives Through the Power of Work
Learn how to support this organization
Programs and results
What we aim to solve
The mission of Goodwill North Central Texas is to CREATE Lives of Independence and BUILD a Stronger Local Community.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Education & Employment (E2)
E-Squared (E2) specifically targets displaced youth in Tarrant County who are out of school, aged 16-24, and that are experiencing barriers to employment and education. The E-Squared Program will provide GED preparation courses taught by a state certified Fort Worth ISD or TCC District instructors, paid work experience, individualized mentoring and coaching, life and job readiness courses, as well as connections to further employment and education opportunities.
Work Adjustment Training
Goodwill’s Work Adjustment Training (WAT) program assists in developing realistic vocational goals, while teaching basic work skills needed to enter any occupation or skills training program. Emphasis is placed on building physical stamina, emotional tolerance and overall work behavior associated with entering /re-entering competitive employment or a supportive work environment.
Services include a tour of the worksite and training opportunities, development of an individualized service plan, coaching, soft skills training, coordinating and planning with referral sources and/ or funders and hands-on training in a number of tasks i.e. warehouse/dock, processing and tagging of donated merchandise, janitorial tasks, etc. Goodwill Work Adjustment Trainers also provide Personal Social Adjustment that cover an array of topics such as money management, interviewing skills, employer expectations, resume writing, workplace behavior, and appropriate work attire, etc.
Participants will develop appropriate workplace behavior skills and be able to secure employment
within the community.
North Texas Institute for Career Development (NTI)
The North Texas Institute for Career Development (NTI) is Goodwill North Central Texas’ career school. We believe in empowering students by providing training and meaningful job skills to prepare for the workforce.
NTI graduates receive career services:
• Assistance in resume and cover letter preparation and interviewing skills
• Advice and information on job leads in specific areas of training
• Continuous and individual job placement assistance
Programs include in person Professional Truck Driver Training (CDL) and Forklift certification, as well as virtual credentials in the medical and IT fields.
Job Resource Center
Goodwill North Central Texas believes that work has the power to transform lives by building self-confidence and independence, allowing individuals to achieve personal satisfaction and become productive members of society. Goodwill North Central Texas job resource centers are designed to provide full job search assistance in strategic locations throughout the Fort Worth area. They provide fully staffed locations where job seekers can get the personal attention they need from job search experts to get back to work.*
*During times of natural disaster or shut down, access virtual services at www.GoodwillNorthCentralTexas.org/JRC
Each Job Resource Center Offers Job Seekers the Following Services, at No Cost:
• Free computer and Internet access
• Assistance from job search experts to provide job placement services
• One-on-one career counseling
• Employer networking opportunities
• Job readiness skills training including resume writing, interviewing skills and job search techniques
• Referrals to other programs and resources including TWC/VRS and VetWorthy (veteran support services) and Goodwill Works (homeless) if eligible.
S.T.A.R.S.
The mission of Goodwill S.T.A.R.S is to provide a supportive learning environment to empower participants so that they may overcome the boundaries and limits of intellectual and physical disabilities and achieve their personal goals.
Services
S.T.A.R.S. recreates daily living scenarios through an interactive, realistic environment. Participants will rotate between different places such as the apartment, general store, town square, art studio, and fitness center. Each different place will give participants a chance to learn real life skills while having fun and interacting with other staff and participants at the same time. This program uses a curriculum designed to help participants overcome their disadvantages and achieve maximum independence in the long run. On top of the wide variety of skills and experiences participants will be introduced to at Goodwill’s S.T.A.R.S. program, participants will also have the opportunity to interact with the local community through group outings where they can apply some of the skills they have learned through S.T.A.R.S. in real world situations.
Goodwill Staffing Services
Goodwill Staffing Services (GSS) is a full-service, temporary employment service that gives people with barriers to employment a second chance. Goodwill staffs both temporary positions, as well as long-term contracts and temp-to-hire positions. If individuals are not “job ready,” referrals to occupational training, resume writing, interview training and basic computer and telephone skills are provided. 75% of GSS employees have a disability or barrier to employment. GSS is committed to providing skilled, dependable employees who always have a positive attitude and a desire to work.
VetWorthy
VetWorthy provides military veterans and their families with job development and skills training support. In addition, veterans are connected to other necessary community resources such as mental health counseling, housing assistance, food assistance and legal aid. The program is open to any veteran under any discharge status in Tarrant, Parker, Johnson, Hood, Wise and Denton counties.
Goodwill Works
Goodwill Works targets clients experiencing homelessness or impending homelessness. Job training services are delivered through a permanent office at True Worth Place, as well as Goodwill’s area Job Resource Centers and through partnerships with Presbyterian Night Shelter, Union Gospel Mission and the
Arlington Life Shelter.
Employment Services include:
• Resume and cover letter writing
• Job searching
• Interviewing skills and attire
• Connections to employers
• Transportation assistance available on an as-needed basis
Where we work
Awards
Center of Excellence 2017
Goodwill Industries International
Watkins Award 2017
Goodwill Industries International
Greater Fort Worth - Worthy Award 2017
Public Relations Society of America
External reviews
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of community initiatives in which the organization participates
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Economically disadvantaged people, Ex-offenders, Unemployed people, Veterans
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of hours of training
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Hours of training and development for Goodwill North Central Texas staff.
Number of program graduates
This metric is no longer tracked.Totals By Year
Related Program
North Texas Institute for Career Development (NTI)
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Includes Professional Truck Driver CDL Training and Forklift Training graduates, as well as medical and IT virtual certifications.
Number of clients participating in educational programs
This metric is no longer tracked.Totals By Year
Related Program
North Texas Institute for Career Development (NTI)
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of people who learned vocational skills through Goodwill North Central Texas' North Texas Institute for Career Development.
Number of grants received
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of people on the organization's email list
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This metric was not tracked prior to 2017
Number of Facebook followers
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Per the 2016-2018 strategic plan, a focus goal was to increase community engagement to increase lasting relationships with internal and external customers, partners and the community.
Number of those who successfully gained employment after counseling
This metric is no longer tracked.Totals By Year
Related Program
Work Adjustment Training
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of people who received vocational assessment and participated in Work Adjustment Training. Beginning2022 added Voc Eval, training and paid work experience for in-school youth with disabilities.
Number of adults with disabilities receiving sufficient social and emotional support
This metric is no longer tracked.Totals By Year
Related Program
S.T.A.R.S.
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of People Enrolled in Day Habilitation Services.
Number of employment placements defined as temporary or seasonal
This metric is no longer tracked.Totals By Year
Related Program
Goodwill Staffing Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of people placed into employment through Goodwill Staffing Services.
Number of people who received employment services.
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total number of volunteer hours contributed to the organization
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Included: Mandated Community Service, Regular Volunteers, SER volunteers—overseen by WFD
Number of press releases developed and distributed
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Per the 2016-2018 strategic plan, a focus goal was to increase community engagement to increase lasting relationships with internal and external customers, partners and the community.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We envision a North Central Texas where every person has the opportunity for maximum independence and abundant living.
What are the organization's key strategies for making this happen?
Goodwill North Central Texas provides holistic programs and services specific to the needs of the areas we serve. We gathered this information from a community needs assessment. Our targeted programs include:
Through 25unique programs, we are able to turn lives of dependence into lives of independence.
GoodwillWorks: Employment services for the homeless.
E2: High school equivalency preparation and paid work experience for 16-24-year-olds.
VetWorthy: Employment services for military vets and their families.
S.T.A.R.S.: Unique life-skills day program for adults with significant or multiple disabilities.
Work Adjustment Training (WAT): Paid work experience for those with barriers to employment.
Goodwill Staffing Services: Temporary employment service for individuals with barriers to employment.
Summer Earn & Learn: Paid work experience and soft-skills training for students with disabilities.
Camp Independence: Summer camp for transitional students.
Work Experience Program (WEP)
Vocational Adjustment Training (VAT)
Vocational Evaluation
Supported Employment
Adult Literacy classes
GoodLife: Social service assistance for Goodwill team members.
Project SEARCH: Real-life work experience for disabled youth.
Donated Goods and Retail: Goodwill creates jobs and funds job
training programs.
Contracts with the Bureau of Engraving and Printing, Army Reserve and the Federal Center employing individuals with disabilities.
Job Resource Centers: Free computer access, job skills training and placement assistance at six locations.
North Texas Institute for Career Development (NTI)
Provides courses in:
• CDL Professional Truck Driver Training
• Forklift Certification
• Virtual COMP TIA A+ Certification Seminar
• Virtual COMP TIA Network+ Certification Seminar
• Virtual Medical Front Office Assistant
• Virtual Medical Billing Specialist Seminar
What are the organization's capabilities for doing this?
Goodwill North Central Texas leverages a community need assessment and asset mapping, local employer relationships and community partners to deliver career navigation and financial wellness programs to address the needs of both program participants and employers in their communities. By coupling local innovations with external research and partnerships. Through the social enterprise model, Goodwill North Central Texas can ensure the sustainability of its work to equip people to advance their careers and achieve economic mobility. A dedicated and hardworking board of directors, well connected in the community help achieve these goals.
What have they accomplished so far and what's next?
In 2021, 6,119 people received employment training and placement services through 28+ unique programs, including:
• 1,177 people with disabilities
• 1,351 people experiencing homelessness
• 976 at-risk youth
• 1,027 people with a criminal background and the formerly incarcerated
• 250 veterans and 808 of their family members
In addition:
• 52 people enrolled in S.T.A.R.S., a unique day-habilitation program for adults with disabilities
• 2,041 people completed mandated community service
• 491 people received employment assistance from Goodwill Staffing Services
• 154 people were served by Goodwill’s GoodLife Program, a social services program for employees
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Goodwill North Central Texas
Board of directorsas of 01/25/2024
Patrick Gotcher
B. Frank Cain
Shannon, Gracey, Ratliff and Miller, LLP
Pamela Voight
Oil & Gas Property Consultant
Frank Shiels
Frost Bank
Patrick Gotcher
Life Sych (retired)
Mike Griffin
Auldridge Griffin
Bill Merrit
Lucien Wright
Pat McDowell
JLL
Charla Wise
Lockheed Martin (retired)
Roger Yandell
Hill Country Custom Homes
Jerry Thompson
Inwood Bank
Surnedra Simmons
Fort Worth ISD
Dianne Hawkins
Fort Worth ISD
Kip Adams
HUB
Michael W. Johnston
Johnston Legal Group PC
Monica Luera
Trademark Property Co.
Johnathan J. Hall
Neiman Marcus
John Boswell
Boswell Interests, Ltd.
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
No data
Transgender Identity
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 02/22/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.