Human Services

Ability Connection

Enriching the lives of people with disabilities....one person at a time

aka Ability Connection Texas (legal name change)   |   Dallas, TX   |  www.abilityconnection.org

Mission

The mission of Ability Connection is to enrich the lives of people with disabilities.... one person at a time. Our approach: We believe a disability is a naturally occurring part of life, not a defining characteristic. Our core values of Compassion, Respect and Results drive us to provide high quality services and support regardless of the severity of the life impact of the disability. Also through our "one person" focus, we learn what the person along with their family needs and values for a purposeful life. At Ability Connection we strive to be the foremost resource for people with disabilities and the families who love them,

Ruling year info

1956

President & CEO

Mr. Jim Hanophy

Main address

8802 Harry Hines Boulevard

Dallas, TX 75235 USA

Show more addresses

Formerly known as

United Cerebral Palsy of Metropolitan Dallas

EIN

75-0875525

Cause area (NTEE code) info

Developmentally Disabled Services/Centers (P82)

Services to Promote the Independence of Specific Populations (P80)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2018, 2017 and 2016.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Over 3 million individuals with disabilities reside in Texas. Only a small percentage actually receive any services through Medicaid, the only government source of support for persons with disabilities. In fact, Texas ranks 50th in the US in terms of serving this population. There are over 158,000 people on the waitlist to receive waiver funded services, and hundreds of thousands more people who aren't receiving services and aren't even on the waitlist. The waitlist is also frozen. Individuals with disabilities are often the most neglected and forgotten members of our society, yet also have the greatest needs with no support system.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

IMPACT (Individuals Making Personal Achievments Come True) - Adult Day Program

The IMPACT Adult Day Program is an individualized goal-driven day habilitation program for adults ages 18 and up with significant disabilities. IMPACT provides individualized care along with meaningful training and activities designed to increase independence. The program is open from 7:30am to 3:30pm, Monday through Friday.  In addition to life skills and vocational training, individuals participate in computer training, social, recreational, and leisure activities.  This program also features a community inclusion component, where individuals participate in outings in order to put their training in action, increase socialization skills, and to increase community awareness of persons with disabilities.

Population(s) Served
People with disabilities

Seven group homes in the Dallas/Fort Worth area provide 24 hour care and assistance to individuals with disabilities in a family style setting.

Population(s) Served
People with disabilities

CDS empowers individuals with disabilities to make active decisions regarding the delivery of their services through the Medicaid Waiver programs and personal care services.

Population(s) Served
People with disabilities

We provide home and community based services to people with related conditions as a cost-effective alternative to an intermediate care facility for individuals with an intellectual disability or related conditions (ICF/IID). A related condition is a disability, other than an intellectual disability, that originated before age 22 that affects the ability to function in daily life.

Population(s) Served
People with disabilities

We provide services to children and adults with a primary diagnosis of an intellectual disability. Each individual receives customized services according to their needs with can include: respite, nursing, companion care, therapy (occupational, physical and speech) and attendant care.

Population(s) Served
People with disabilities

Community-based services are available to eligible individuals with intellectual disabilities living in their own home or with their families.

Population(s) Served
People with disabilities

Ability Connection partners with the staff at North Dallas Therapy to provide speech language pathology, physical and occupational therapy at our Main Building in Dallas. The therapists offer evaluation, consultation and treatment. They also assist families with equipment ordering as well as home education.

Population(s) Served
People with disabilities

Built upon our five (5) key "Program Pillars", this day program provides daily training, support, development and care for adults with special needs in transition and toward inclusion. The five Program Pillars are: Vocational Training, Education/academics, Health, Fitness & Nutrition, Community Inclusion, and Independent Living Skills.

Population(s) Served
People with intellectual disabilities

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of health outcomes improved

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Home & Community Based Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Over 18,000 hours of nursing care to ensure members remain healthy.

Number of clients participating in educational programs

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Home & Community Based Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Through Training Centers, Group homes, therapy services etc, education & academics is a key program pillar used to support many individuals. This also includes our partnership w/Dallas School District

Number of clients who complete job skills training

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Through our training centers, our job coaching, and supported employment programs, several hundred individuals receive nearly 7000 hours of job training.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Through Home & Community Services, (HCS), CLASS, ICF, Training Centers, Group Homes, Case Mngmt, Nursing, Therapies, schools, Special Olympics... we reach nearly 1000 children & adults w/disabilities

Number of eligible clients who report having access to an adequate array of services and supports

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of individuals attending community events or trainings

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

59,000 days of independent living and employment services provided to foster skill development and independence

Number of therapy hours provided to clients

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

81,000 hours of therapies to improve or maintain progress

Number of adults with disabilities living in congregate care facilities

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Residential Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

34 People live in 7 different group homes. Three homes have 6 bedrooms and Four homes have 4 bedrooms

Number of personal development plans in place

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Every person served has a personalized person directed plan that focuses on the goals that are most important to them and their family

Number of casework interviews performed

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Every plan is reviewed quarterly to measure the progress or lack of progress made towards goals and adjustments are made

Hours of programing delivered

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

1.2 million hours of attendant/habilitation care is provided in the homes of people served to enable them to life in the family home or in a foster care/host home environment

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Charting impact

SOURCE: Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

What is the organization aiming to accomplish?

For over 66 years, Ability Connection has been committed to enriching the lives of people with disabilities.... one person at a time. We serve and support people with any type of disability , no matter the severity of the life impact of that disability. Our core values of Compassion, Respect and Results anchor our focus on each individual and understanding what they and their family need and value in order to have a purposeful life. Ability Connection also aims to be a strong, leading and powerful voice in advocating for these individuals with disabilities throughout the community. We seek to transform outcomes and accomplish our goals by partnering with other organizations to include expanding housing and program options, increase employment opportunities and community integration with volunteerism through giving support back to the community.

Ability Connection's Plan on a Page strategic map includes the 3 main impact areas of the Person for a purposeful life , the Family for the peace of mind of a loved one and the Community for being a resource and connection for support. The key strategies include: continuous quality improvement, expansion of current programs to serve more individuals with the creation of new innovative programs across the state of Texas for individuals with disabilities. We aim to reach our goals by developing more long-term relationships with families and community partners.

With a strong supporting structure of board, volunteers, staff leadership and employees, as well as high standards of operation and execution, we can accomplish our goals around the key strategies and reach more individuals with disabilities.

By following our Strategic Plan, Ability Connection is focused on building capacity, relationships, the brand and our supporting structure. All annual goals are performance based with defined measures and metrics. Staff is dedicated to the E3 program of Excellence for Every customer Every time. Senior Leadership and the Board review short-term E3 goals quarterly while monitoring annual milestone metrics

Ability Connection has been a leader of providing care and support to individuals with disabilities for over 66 years throughout Texas. With the cornerstone of our Values being Compassion, Respect and Results, we continue to provide quality programs and services. We aggressively seek to increase the number of individuals that we serve, either those that are on waiting lists or those yet to know about us and our programs. Ability Connection hopes to one day be the foremost resource for people with disabilities and the families who love them.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is the organization collecting feedback?

    We regularly collect feedback through: electronic surveys (by email, tablet, etc.), paper surveys, case management notes.

  • How is the organization using feedback?

    We use feedback to: to identify and remedy poor client service experiences, to identify bright spots and enhance positive service experiences, to make fundamental changes to our programs and/or operations, to inform the development of new programs/projects.

  • With whom is the organization sharing feedback?

    We share feedback with: the people we serve, our staff, our board, our community partners.

  • What challenges does the organization face when collecting feedback?

    It is difficult to: it is difficult to get the people we serve to respond to requests for feedback, we don’t have the right technology to collect and aggregate feedback efficiently, it is difficult to get honest feedback from our clients.

Financials

Ability Connection
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Ability Connection

Board of directors
as of 7/30/2020
SOURCE: Self-reported by organization
Board chair

Mr. Jack Woodworth

JW Construction

Term: 2019 - 2021

Gary Roberts

Jim Francis, Jr.

Bob Cavanaugh

Debbie Francis

Robert Mead

Lane Seliger

Jim Hanophy

Ability Connection

Don Laidlaw

Commvault Systems

P. Mike McCullough

Thompson and Knight LLP

Jan Peterson

David Willis

Renaissance Capital

Jeff Woodworth

Jimmy Francis III

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 07/27/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not Transgender (Cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Keywords

special needs, disability, therapy, advocacy, health, education, disabled, handicapped, inclusion, employment