PLATINUM2024

DALLAS SERVICES

Helping children and adults achieve their potential since 1949

aka The Center for Vision Health   |   Dallas, TX   |  www.centerforvisionhealth.org

Mission

Dallas Services was founded in 1949 to provide a local support for blind children. It has evolved with the fundamental belief that individuals with disabilities should be integrated into the mainstream of society, and that to accomplish this integration, children with disabilities should grow and learn alongside children without disabilities. The Dallas Day School and the Center for Vision Health comprise Dallas Services. The Day School serves infants through pre-K. The Center for Vision Health provides low vision and routine vision helathcare, including eye exams and prescription eyeglasses, to low-income and indigent adults, seniors, and children.

Ruling year info

1973

Executive Director

Patricia Melton

Main address

5442 La Sierra Drive

Dallas, TX 75231 USA

Show more contact info

EIN

75-0958408

NTEE code info

Blind/Visually Impaired Centers, Services (P86)

Specialized Education Institutions/Schools for Visually or Hearing Impaired, Learning Disabled (B28)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We work diligently to provide eye exams and eyeglasses to the working poor. \n\nThe Center for Vision Health, formerly the Dallas Services’ Vision Clinic, has been providing routine and low vision services to low-income, uninsured and indigent children, adults and seniors living in North Texas for more than 36 years. In 2016, nearly 1 out of 5 of the 2.5 million residents of Dallas County lacked health coverage, according to census data. Dallas was the only one of North Texas’ four most populous counties whose uninsured rate was higher than the state average of 16.6 percent. The Census Bureau found that 1 in 6 Texans was uninsured last year giving Texas the distinction of having the highest rate of residents without health insurance in America.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Vision for Children

Our "Vision for Children" program, which targets children from low-income and indigent families, serves 1700 children annually through our Saturday vision clinics. The Center for Vision Health is the only nonprofit vision clinic in Texas not affiliated with a university or medical school and clients come from anywhere in Texas, with most of our clients coming from the Dallas-Fort Worth area. The Center for Vision Health provides a full continuum of vision healthcare with a comprehensive dilated eye exam and prescription eyeglasses to needy children and provides a medical home for children's eye care.

Population(s) Served
Children and youth

The Center for Vision Health is the best solution to the problem of lack of affordable eye care by offering wraparound vision healthcare services for under-served adults that include a dilated eye exam, glaucoma testing, and a pair of prescription glasses for a $10 copay, thereby removing a barrier to achievement, independence, and success. Bifocal lenses can be added at no additional cost. Our low vision treatments are personalized to the individual’s needs and goals and are focused on improving quality of life, independence, and achieving scholastic and/or vocational goals.

Population(s) Served
Economically disadvantaged people
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of adults who received a comprehensive eye exam and a pair of prescription eyeglasses.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

We track the number of adults who come to our clinic and received a comprehensive, dilated eye exam and a pair of prescription eyeglasses.

Number of new community partnerships established in a 12-month period.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Adults

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We work to expand our community outreach by partnering with nonprofit social service providers, schools, community organizations and medical clinics. Our goal is to add 10 new partners annually.

Number of children who received a comprehensive eye exam and a pair of prescription eyeglasses.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Vision for Children

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

We track the number of children who come to our clinic and received a comprehensive, dilated eye exam and a pair of prescription eyeglasses.

Number of patient visits

This metric is no longer tracked.
Totals By Year
Population(s) Served

Ethnic and racial groups, Age groups, Health

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Center for Vision Health offers multiple services to address vision health needs:\n\n1. To Provide Routine Vision Services To The Community: The Center for Vision Health provides routine vision services to low-income or indigent children, adults and seniors. Patients receive a comprehensive dilated vision exam and eyeglasses at a free or reduced cost. \n\n2. To Be The Leader in Providing Low Vision Services: The Center for Vision Health's Low Vision Clinic was established to provide treatment to adults, seniors and children experiencing low vision. Staff specialize in conducting low vision exams on infants, nonverbal children and adults, as well as children and adults with cognitive and developmental delays. Low vision is the term used to describe significant visual impairment that can't be corrected fully with glasses, contact lenses, medication or eye surgery. We also provide an array of vision assistive devices for adults and children with low vision issues so that they may retain their independence. \n\n3. To Be The Leading Provider of Medical Contact Lens: Contact lenses can be deemed medically necessary when spectacle correction does not offer adequate vision. These cases most commonly include significant corneal irregularity due to keratoconus, corneal scaring or irregularity due to trauma, and high prescriptions from either the surgical removal of the natural lens (Aphakia) or severe nearsightedness. Our staff specialize in the medical fitting of these lenses.\n\n4. Our overarching goals are to improve low income adults’ ability to maintain their independence and to improve the scholastic performance of students.

Access to vision healthcare is one of the simplest solutions to a major health problem. When someone receives a much-needed eye exam and eyeglasses, instant treatment success is provided. With eyeglasses on, your vision improves - without them, the uncorrected vision remains. \n\nSince evaluation of success can only be measured by participants reporting of vision improvement, the initial exam is the standard to report vision success. \n\n1. Increase our community visibility through community outreach and strategic partnering with social service agencies and healthcare entities.\n2. Continue to meet the community need for a continuum of vision care through low-cost or free eye exams and low-cost or free prescription eyeglasses for low income and indigent populations in North Texas \n3. Create a medical home for eye healthcare for adults and children.

The Center for Vision Health has been providing vision care to under-served people in North Texas for over 36 years and is the only nonprofit vision center in Texas that isn’t affiliated with an Optometry school or hospital. The Center for Vision Health provides eye exams and eyeglasses to approximately 1,500 low-income children and 1,250 adults annually with two staff optometrists, one optical tech and one office manager. \n\nFuture plans for the Center for Vision Health include program expansion through opening a vision clinic in South Dallas, and the addition of three Americorps Vistas: A Vista Community Outreach Coordinator, a Vista Program Expansion Coordinator, and a Vista Communications Coordinator. These positions will work to build the capacity of the Center for Vision Health through targeted community outreach, additional community partnerships, increased communications and conducting a community needs assessment focused on the availability of vision resources in Dallas County. The Vistas will start their term of service in early 2020 and as this is a three-year contract, their service will end in 2023.

The Center for Vision Health's programs increases access to vision care for adults, seniors, and children by providing comprehensive eye exams and glasses to those with Medicaid, Medicare, other publicly funded programs or a limited ability to pay for services. \n\nThe Center for Vision Health provides comprehensive, dilated eye exams and prescription glasses to approximately 1,500 low-income children and 1,250 adults annually.

Financials

DALLAS SERVICES
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

DALLAS SERVICES

Board of directors
as of 01/18/2024
SOURCE: Self-reported by organization
Board co-chair

Mr. John Byers

Byers Taylor PLLC


Board co-chair

Ms. Angela Tristan

Uplift Education

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 3/7/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

Equity strategies

Last updated: 09/11/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.