WARREN CENTER INC

Since 1968, The Warren Center has undergone substantial growth. Today the center covers service areas in the North Dallas county, including Richardson, Garland, Rowlett, Dallas, Lakewood, Uptown, the Park Cities, Preston Hollow, Addison, Coppell, Carrollton, Farmers Branch and Irving. Currently, we are providing services to 2,100 families. These families depend on The Warren Center to be “first responders" that offer early detection and intervention strategies for their children.

The Warren Center provides assessments for children birth to 5 years of age to determine the individual needs of each child.

Therapy is then tailored to each child's need, as no two children are the same. Programs include physical, occupational, speech/language, developmental, nutrition & feeding therapies.

In addition to therapy services, parent support groups, community resources, and educational workshops are available not only to all of The Warren Center clients, but to any family in need.

Our strategies are focused on providing children with high quality therapy services through two programs, Early Childhood Intervention (ECI) and Clinic Therapy Services. Children in either program receive therapy through individual and group services. Individual therapy is done in the child's natural daytime environment and we empower parents to guide their child within this environment (which may be his or her home, a grandparent's house, or the child's daycare facility). We also provide services in our facilities in Richardson, Garland, or Carrollton. The timeline for an individual client is listed in detail below:

1. Create a Plan: Once the client (child/family) is deemed eligible to receive ECI or Clinic Therapy Services program services, the therapist or a team of therapists and the child's parent/s establish appropriate therapy goals based on the child's abilities and goals.
2. Deliver Services: We follow an individualized therapy service plan to deliver one or more appropriate therapy services with goals that fit each child's needs. The therapist delivers various therapeutic services such as: occupational, physical, feeding/nutrition and speech/language therapy on a weekly basis. The therapists will show the parent how they can duplicate therapy exercises at home. For those participating in Clinic Therapy Services, they may also participate in an 8-week group therapy session. Each therapy group meets twice weekly and therapy sessions are continuous over a 12-month period. In addition to therapy services, our staff members are trained to listen to the families and are able to help connect them to additional resources that can provide more support and help for specific needs.
3. Conduct Regular Assessment: Once a child begins therapy in either program, we discuss their progress with their parent on a weekly basis and adjust their plan as needed. Our partnership with the parents provides the greatest chances for achieving goals and we continue a weekly dialogue with the parent to understand if the strategies and exercises are helping throughout the week. The child is assessed monthly to track progress on their goals and is assessed at 3, 6 and 12 months in their first year in the program. (If a child continues in ECI after 12 months, we will review their plan every six months and do an official assessment annually. The child may continue receiving services in ECI until the age of three but must re-qualify annually to continue in the program.)
4. Supported Program Exit A child is eligible to receive ECI services until they are three years of age when they must, by law, exit the program. Although our initial enrollment focus is 3 to 5 year olds in our Clinic Therapy Services program, we continue to provide therapy for the children still needing intervention after the age of 5.

After exiting the program, The Warren Center staff is available to help the child transition to additional services on an as-needed basis.

Our capabilities lie in the strong infrastructure we have in place. We employ professional therapists who are licensed or certified within their discipline. Staff members include Speech/Language Pathologists, Occupational Therapists, Physical Therapists, Licensed Social Workers, Registered Dieticians, and Early Intervention Specialists. We also have staff who help us with our day-to-day operations, from billing to information technology. We maintain the highest level of quality therapeutic services given to our clients and we maintain the highest level of standards in our staff. With their help, we can efficiently and successfully serve children and their families and engage the community on awareness and understanding of developmental delays.

Our clients receive personalized and responsive therapy from all therapists. Needs will be different from one child to the next so we ensure that unique developmental challenges are addressed with sensitivity and expertise. We use an inter-disciplinary team approach that includes the family and works respectfully and dynamically with a child to help them on their unique journey to thrive. This approach builds trust, which is especially important in creating a bond between a therapist and the child. Our therapists carefully and intentionally build upon that trust so that a child may begin to achieve their developmental goals. Every therapist equips parents to use their environment to help their child develop new skills.

We also employ bilingual translators to make sure a communication barrier will never be an obstacle to the further development of each child, allowing services to be provided in English, Spanish and other languages as well.

Every year, The Warren Center has approximately 100 volunteers who assist us in our mission. We train them as childcare volunteers to allow parents to fully participate during parent support groups and education workshops. Our volunteers also assist with special events, family fun days and with office work as needed. Before participating in various capacities as they engage children and families, we ensure that volunteers receive proper training and undergo criminal background checks.

Since our organization began in 1968, we have helped more than 24,000 families in Dallas County. Every year, we:

- field over 2,400 phone calls from concerned parents in Dallas County seeking resources and therapy for their child that struggles to reach basic milestones, like making eye contact or speaking.
- serve over 2,000 children with therapy sessions in ECI.
- help more than 650 children graduate from ECI.
- serve over 150 children in Clinic Therapy Services.
- provide over 1,000 caregivers with monthly FES education workshops and parent support groups.