Suicide and Crisis Center of North Texas
You Are Not Alone.
Programs and results
What we aim to solve
Suicide prevention and awareness for the North Texas community and beyond.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Teens Can Survive
The Suicide and Crisis Center's "Teens Can Survive" Program provides unique "early intervention outreach” to an increasing number of youth in emotional distress in North Texas. With these efforts, our youth will have the best opportunity to lead healthy, successful and productive lives.
Suicide and Crisis Lifelines: (214) 828-1000 and 1 (800) 273-8255.
Our suicide and crisis hotlines are: (214) 828-1000 and 1 (800) 273-8255.
SCCenter strives to identify warning signs of suicidal behavior, facilitate the return to a pre-crisis state, enhance growth through effective problem solving and ultimately prevent self-destructive behavior.
SCCenter works with other community non-profits by providing referral information to those with additional concerns such as substance abuse, domestic violence and homelessness.
Our ability to address the overall issue of suicide in the Dallas community depends on keeping our well-trained, experienced staff with us to maintain an around-the-clock presence in the North Texas community.
Our Crisis Line volunteer corps continues to be a diverse and dedicated group. The 30 hours of initial training and 12 hours of observation can be daunting at best. Even so, our volunteers, who fulfill these requirements, and commit to at least one 4-hour shift per week, continue to be the heart and soul of the Center.
Survivors of Suicide
The Suicide and Crisis Center of North Texas has responded to the crisis of a loved one's death by suicide with "Survivors of Suicide" (SOS). This ongoing and year-round program seeks to provide grief support to families and individuals with 1) Aftercare Program ~ providing immediate support after a suicide. The Medical Examiner(s) Office refers individuals to us as do Dallas police officers via the Victims’ Assistance Program; 2) One-on-One Meetings with families and groups who have lost a loved one to suicide; and 3) Formal SOS Grief Support Groups facilitated by caring survivors and professional counselors who provide education and coping skills to grieving survivors. These services are all offered free-of-charge to the North Texas community.
Where we work
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of crisis hotline calls answered
This metric is no longer tracked.Totals By Year
Population(s) Served
Health
Related Program
Suicide and Crisis Lifelines: (214) 828-1000 and 1 (800) 273-8255.
Type of Metric
Other - describing something else
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Helping those in crisis, especially suicidal crisis, find hope for the future. We strive to identify warning signs of suicidal behavior, facilitate the return to a pre-crisis state, enhance growth through effective problem solving and ultimately prevent self-destructive behavior.
What are the organization's key strategies for making this happen?
SCCenter accomplishes its overall mission with 1) 24/7 crisis counseling through our Crisis Line; 2) Awareness training and mental health checkups with our "Teens Can Survive" program; and 3) Grief support with our Survivors of Suicide* grief support program. (*A survivor of suicide, in this sense, is described as an individual who has lost a loved one to suicide.) Since 1996, we have also provided suicide and crisis intervention training to North Texas Police Department and SWAT Teams.
What are the organization's capabilities for doing this?
The Suicide and Crisis Center of North Texas (SCCenter) recently achieved our re-accreditation by the American Association of Suicidology (AAS). After our evaluation, the Washington, D.C.-based Board of Directors of AAS issued re-accreditation for a five-year period. (January 2016-January 2021). New accreditation was designated in March 2021 for a five-year period (through March 2026). We are the only accredited Crisis Center serving individuals in suicidal crisis in North Texas. http://www.suicidology.org/training-accreditation/crisis-center-accreditation
What have they accomplished so far and what's next?
Executive Director, Margie Wright, MSSW, LMSW, currently (2021) serves on the newly organized Texas Suicide Prevention Collaborative Inaugural Board. Ms. Wright was recognized in 2019 by NAMI with a Special Recognition Award for her work in suicide prevention.
The Suicide and Crisis Center of North Texas has been recognized for our long-term service to the North Texas community. Our current Executive Director, Margie Wright, was awarded the "Lifetime Achievement Award" (August 2016) for her work in suicide prevention by the Texas Suicide Prevention Council. We were designated as a 2013 Beneficiary of the prestigious Crystal Charity Ball in Dallas, Texas. We continue to achieve accreditation from the American Association of Suicidology and recently achieved re-accreditation through 2026.
We strive every day to help North Texans of all ages and backgrounds who may find themselves thinking about suicide. And when suicide does occur, we want people to know we are here to provide guidance and support for the loved ones who are left behind.
Reaching out to individuals in suicidal crisis via the latest communication tools is high on our list of goals. Implementing strategies with all the numerous online resources has been one of our greatest accomplishments in recent years.
We must continue to develop our online strategies and other avenues by which we may reach people in suicidal crisis if we are going to continue to fulfill our mission.
New programming has been implemented for our Teens Can Survive program. LifeSquad will provide peer support for teens in school and community settings. Training in the "Signs of Suicide" is provided by our licensed professional counselors. We continue to reach out to schools and groups who wish to partner with us in suicide prevention strategies in North Texas communities.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to identify actionable feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Suicide and Crisis Center of North Texas
Board of directorsas of 06/06/2023
Mr. Brad Parker
VMG Health
Term: 2020 - 2023
Mr. Jeffrey Lewis
Attorney
Term: 2019 - 2022
Julie Boche
Bank of Texas
Julie Clancy
Municipal Judge/City of Dallas, Texas
Poonam Dubal, Ph.D
Psychologist/Dallas Independent School District, Dallas, Texas
Emily Hargrove
Owner, Hargrove Partnership, LLC
Ronald W. Harrison
Market President, DFW Fifth Third Bank
Jennifer Haddock
Realtor, Dave Perry-Miller, Dallas, Texas
Mary Martha Hardin
Finance Specialist, Hudson Way Capital, Dallas, Texas
Emily Hargrove
Landscape Architect, TBG Partners, Dallas, Texas
Terry Bentley Hill
Attorney, Dallas, Texas
Lindsay L. McCain
Director of Marketing, Mesero Restaurant Group, Dallas, Texas
Tom Minton
Retired, Volunteer Representative
Richard Rafferty
Attorney, Clark Hill Strasburger and Price, LLP
Carlo Russo, Ph.D
Professor, Naturopathic Doctor, Dallas, Texas
Myra H. Savage
U.S. Trust, Bank of America, Private Wealth Management, Fort Worth, Texas
Jennifer Sanders
Executive Director, Dallas Innovation Alliance, Dallas, Texas
Tori Serpa
Community Volunteer, Dallas, Texas
Kerri Heintz Simons
Community Volunteer, Dallas, Texas
Erin Stevenson
Marketing/Public Relations, Golin, Dallas, Texas
Lauren Williamson
Senior Analyst, Tolleson Wealth Management
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 04/27/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.