Programs and results
What we aim to solve
Meals on Wheels provides a hot, noon-time meal five days a week to the most vulnerable seniors and disabled persons. In addition to the meal delivery, volunteers are checking in on clients daily to ensure their safety.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Home Delivered Meals
Meals on Wheels provides a hot, noon-time meal five days a week. In addition to the meal delivery, volunteers provide a safety check ensuring the safety of our clients. Meals on Wheels helps clients maintain health, independence, and dignity.
Caregiver Education Services
Provides education to the community and caregivers for the elderly.
AniMeals Pet Food Program
Provides donated pet food to companion animals of Meals on Wheels' clients.
Where we work
Accreditations
Better Business Bureau Wise Giving Alliance 2017
Awards
National Certified Nutrition Program 2004
Meals On Wheels Association of America
Affiliations & memberships
Meals on Wheels Association of America 1990
United Way Member Agency 1980
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients who report a greater sense of purpose and improved overall wellness
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors
Related Program
Home Delivered Meals
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
97% clients say it improves their overall health
Number of older adults being supported to live at home through home care, assistive technology, and/or personal support plans
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors
Related Program
Home Delivered Meals
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
95% clients say it enables them to remain living at home.
Number of health outcomes improved
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors
Related Program
Home Delivered Meals
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
94% clients say it helps them eat healthier.
Number of meals served or provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors
Related Program
Home Delivered Meals
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Total meals served
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Meals on Wheels provides a hot, noon-time meal five days a week. In addition to the meal delivery, volunteers provide a safety check ensuring the safety of our clients. Meals on Wheels helps clients maintain health, independence, and dignity.
What are the organization's key strategies for making this happen?
We utilize more than 600 local volunteers to deliver the meals directly to the clients' homes. Financial resources come from a variety of funding sources such as individual donors, businesses, civic clubs and churches, foundations, United Way funding, Golf Benefit, and limited federal and state grants.
What are the organization's capabilities for doing this?
Meals on Wheels North Central Texas has been part of the community fabric since 1976. We have developed a “Meals on Wheels" family that is based upon philanthropy, volunteerism, and service. We continue to leverage numerous funding streams to serve as many needy individuals as possible.
What have they accomplished so far and what's next?
We have 88 delivery routes and at the end of FY2018 we served over 225,000 meals to people in need. Additional services include: AniMeals for our clients' four-legged family members, nutritional supplements at cost and client support. We are helping nourish the body and spirit of our homebound neighbors.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization collecting feedback from the people you serve?
Paper surveys,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve,
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What significant change resulted from feedback?
Began new offering of milk product substitute. Now serving a lactose free milk as an option of choice.
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders, Our community partners,
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, It is hard to come up with good questions to ask people,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Meals on Wheels North Central Texas Inc
Board of directorsas of 12/01/2020
Megan Rhoades
Texas Health Huguley Hospital
Term: 2020 - 2022
Kelli Eager
Myotherapeutics, Etc.
Megan Rhoades
Texas Health Huguley Hospital
Erin Russell
First National Bank of Burleson
Margie Wright
Suicide & Crisis Center of North Texas
Ron Layland
Community Business Owner
Tara Huffman
Southwest Christian School
Rosie Perez
The National Bank of Texas
Kelby Mitchell
CNB of Texas
Lynda Sloan
Brian Holley
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 12/01/2020GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.