REFUGEE SERVICES OF TEXAS, INC

Open Hearts. Fresh Starts

aka Refugee Services of Texas, Inc.   |   DALLAS, TX   |  www.rstx.org

Mission

Guided by the principles of human compassion and dignity, Refugee Services of Texas welcomes refugees, asylees, survivors of trafficking and other displaced peoples, and supports them in integrating and thriving in their new communities.

Ruling year info

1979

Interim CEO

Mr. David McKeever

Main address

9330 Lyndon B. Johnson Freeway Ste. 350

DALLAS, TX 75243 USA

Show more contact info

Formerly known as

REFUGEE SERVICES OF NORTH TEXAS

EIN

75-1618251

NTEE code info

Ethnic/Immigrant Services (P84)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2018.
Register now

Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Refugee, asylee, and unaccompanied children are in need of support for the various hardships they face and the programs offered by Refugee Services of Texas (RST) alleviate their existing challenges and poverty. Newly arrived individuals and families to Texas are in need of airport reception, housing set up, cultural orientation, financial assistance, transportation, job placement, legal aid, and support for other basic needs to develop their self-sustainability. Refugees and other displaced individuals face barriers that deter gainful employment and RST provides English as a Second Language education and employment services to improve propensity towards long term self-sufficiency. There are an estimated 313,000 victims of human trafficking in Texas and RST works to identify and serve survivors. RST is a founding member and current chair of the Central Texas Coalition against Human Trafficking (CTOR), a group tasked with educating the public and working with trafficking survivors.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Refugee Resettlement Services

After applying for refugee status, individuals and families are screened, granted permission to resettle, and assigned to our agency by the U.S. Department of State. RST offers programs to assist refugees with basic needs and services during their initial resettlement period to the United States. Refugee clients are provided with case management and assistance while they work to meet the many challenges of transitioning to the local community.

Population(s) Served
Immigrants and migrants
Victims and oppressed people

Record numbers of children migrating alone have arrived at the Texas border in recent years. By law, the United States Health and Human Services department must provide for the custody and care of unaccompanied migrant children. Working with Lutheran Immigration and Refugee Services (LIRS), RST Houston implemented a program to provide case management, support services, advocacy, and donations to unaccompanied children and their families.

Population(s) Served
Children and youth

RST is the leading agency in Central Texas providing services to survivors of human trafficking. Working closely with law enforcement agencies, the Central Texas Coalition against Human Trafficking and the Anti-Trafficking Collaborative of the Texas Panhandle and South Plains, RST provides 24-hour support to identified survivors of sex and labor trafficking. This support includes short- and long-term services to ensure the survivors’ safety and long-term success.

Population(s) Served
Intersex people
LGBTQ people

The RST Austin and Dallas service centers offer low-cost immigration services through Board of Immigration Appeals-accredited representatives. These representatives assist clients with legal issues including status adjustment, naturalization, and family reunification for refugee families and Iranian religious minorities. Services are not limited to refugees, but are available to all immigrant communities.

Population(s) Served
Immigrants and migrants

The Central American Minor program helps parents from El Salvador, Guatemala, and Honduras with legal status in the U.S. reunite with their children in a safe and legal manner. RST provides bilingual services to qualifying parents who are interested in applying. Our staff assists with the initial application and guides parents through the entire process. If you are interested in these services, contact your local office.

Population(s) Served
Children and youth

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of service recipients who are employed

This metric is no longer tracked.
Totals By Year
Related Program

Refugee Resettlement Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of participants who gain employment

This metric is no longer tracked.
Totals By Year
Related Program

Refugee Resettlement Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of participants counseled

This metric is no longer tracked.
Totals By Year
Related Program

Refugee Resettlement Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of unique website visitors

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of Facebook followers

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The amount of Facebook followers across our location pages and our main organization page receiving our updates on events and volunteer opportunities.

Number of public events held to further mission

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

RST aims to provide displaced individuals and families in Texas with support to meet their basic needs and any additional support we are able to provide that leads to our clients' long term self-sufficiency. We focus on our clients immediate needs upon their arrival to Texas, or as they are identified as a victim of human trafficking, and continue to provide them with the skills and training to gain employment.

RST offers a variety of programs for our clients and assigns them case managers to find the right programs and resources. Some programs we offer include a Reception and Placement Program to provide immediate help to recently arrived clients and our Matching Grant Program that is designed to provide a continuum of service after the Reception and Placement period with an additional emphasis on early employment and self-sufficiency. RST also provides Social Adjustment Services, Employment Services, and Immigration Legal Services. Our Survivors of Trafficking Empowerment Program (STEP) in Austin, Texas, identifies and serves recent survivors of human trafficking. RST also provides intensive care to highly vulnerable youth and refugee clients in our Refugee Youth Intensive Case Management program and our Intensive Case Management Program. Individuals with advanced medical needs and physical disabilities can get the support they need in our Medical Case Management Program.

RST has five service site locations across the major Texas cities of Amarillo, Austin, Dallas, Fort Worth, and Houston with a staff of over 100 full time employees working to provide our clients the support they need. RST receives support from federal grants and donations from philanthropic companies, faith groups, and generous individuals. RST has a strong volunteer base with over 1,200 volunteers helping RST just this year. RST is an affiliate of Lutheran Immigration and Refugee Service (LIRS), Church World Service (CWS), and Episcopal Migration Ministries (EMM).

RST began serving refugees and other displaced populations in 1978 and continues the same work today. Additionally, RST is a founding member and standing Steering Committee member of Central Texas Coalition against Human Trafficking and has recently created a family reunification program starting in 2018 in response to the separation of families along the southern border. RST will continue to provide services to newly arrived refugees and other displaced people and expand its efforts to support all survivors of labor and sex trafficking.

Financials

REFUGEE SERVICES OF TEXAS, INC
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

REFUGEE SERVICES OF TEXAS, INC

Board of directors
as of 10/25/2022
SOURCE: Self-reported by organization
Board chair

Holly Bellah, LMSW

Holly Bellah

Liz Branch

Jake Herrle

Omar Khan

Kay Mailander

Danita Bynum

Prisma Garcia

Fatima Hassan Ali

Chhunny Chhean

Dr. Jennifer Holmes

Laurel Vartabedian

Max Hoberman

Brian Novacek

Sara Makki Alamdari

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/16/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American/African
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data