PLATINUM2023

Resource Center of Dallas, Inc.

Our Health. Our Community. Our Rights.

aka Resource Center   |   Dallas, TX   |  http://www.myresourcecenter.org/

Mission

Resource Center is a trusted leader that empowers the lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ) communities and all people affected by HIV through improving health and wellness, strengthening families and communities, and providing transformative education and advocacy.

Ruling year info

1984

Chief Executive Officer

Ms. Cece Cox J.D.

Main address

P.O. Box 190869

Dallas, TX 75219 USA

Show more contact info

Formerly known as

Resource Center (DBA)

Resource Center of Dallas, Inc.

AIDS Resource Center

Foundation for Human Understanding

EIN

75-1892059

NTEE code info

LGBT Centers (P88)

AIDS (G81)

Food Service, Free Food Distribution Programs (K30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Resource Center was established in 1983 with a focus on education and service, and a goal of achieving recognition and equal rights for gays and lesbians in North Texas. In 1985, the agency mobilized to deal with the HIV/AIDS epidemic, becoming a source of community awareness, prevention education, legal services, and basic needs. Today, with 38 years of experience, Resource Center operates one of the largest lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ) community centers in the United States and is a primary HIV/AIDS service organization in North Texas. With a staff of 70 members supported by over 1,300 volunteers, Resource Center serves more than 61,000 people each year through programs that address the needs of the LGBTQ community and services that provide critical assistance to people living with and affected by HIV/AIDS. Resource Center programs and services promote understanding of the LGBTQ community and aim to eradicate the spread of HIV.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Resource Center - LGBTQ Community Programs

LGBTQ Community Programs at Center cover a broad spectrum of needs. The only program of its kind in North Texas, Youth First serves LGBTQ youth, ages 12-18, equipping them with the skills and resources they need to lead an authentic life. With a primary focus on combatting isolation and improving mental health, THRIVE is the only LGBTQ-focused program for seniors age 50+ in Dallas County. Women with Pride empowers LGBTQ women through community involvement that focus on increasing their overall well-being. GenderBrave serves transgender and gender non-conforming young adults, ages 18-35 , providing peer-led activities and support groups that build self-confidence and encourage healthy connections.
LGBTQ Community Programs are provided at no charge and serve residents from counties across North Texas including, but not limited to, Collin, Dallas, Denton, Ellis, Erath, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Rockwall, Somervell, Tarrant, and Wise.

Population(s) Served
LGBTQ people
People with HIV/AIDS

HIV Client Services at Resource Center provides critical assistance to low-income people living with and affected by HIV/AIDS. Services include case management, health insurance premium and copay assistance, mental health and substance abuse counseling, support groups, transgender health, an HIV-specialized dental clinic that provides free oral health care to over 700 HIV-positive clients a year, and a nutrition program that operates the only food pantry and one of only two hot meals programs that specialize in meeting the nutritional needs of people living with HIV/AIDS in the Dallas Eligible Metropolitan Area (EMA).

HIV Client Services serve a diverse population of people living with HIV who reside in the Dallas EMA as defined by Dallas County Health and Human Services. The Dallas EMA includes the North Texas counties of Collin, Dallas, Denton, Ellis, Henderson, Hunt, Kaufman, and Rockwall. To be eligible for services, clients must be HIV-positive, reside within the Dallas EMA, and earn less than 300% ($36,180) of the Federal Poverty Level (FPL). In FY18, 91% of program clients lived in Dallas County, 58% had incomes less than 100% ($12,141) FPL, and 30% were homeless or at risk of becoming homeless (e.g., shelter, temporary housing), and 14% are children with families.

Resource Center provides services at no charge, maintains open enrollment, and performs a twice-annual eligibility review of each client. Clients may receive services on a lifetime basis provided they continue to meet eligibility criteria.

Population(s) Served
People with HIV/AIDS
Economically disadvantaged people

HIV prevention programs at Resource Center provide HIV testing, STI testing and treatment, Pre-exposure Prophylaxis (PrEP), evidence-based prevention education and outreach, peer-led social activities; and large-scale condom distribution that targets communities disproportionately affected by HIV in North Texas. The FUSE Mpowerment Project serves young gay and bisexual men, ages 18-35, of all races and ethnicities; the United Black Ellument (UBE) Mpowerment Project serves young Black gay and bisexual men, ages 18 to 35; and Grupo Orgullo Hispano (GOH) serves monolingual Spanish-speaking gay and bisexual men of color, ages 18 and older.

HIV Prevention Programs are provided at no charge and serve residents from counties across North Texas including, but not limited to, Collin, Dallas, Denton, Ellis, Erath, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Rockwall, Somervell, Tarrant, and Wise.

Population(s) Served
LGBTQ people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people tested for HIV

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Men and boys, LGBTQ people

Related Program

Resource Center - HIV Prevention Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

In FY19, there were 4,731 people tested for HIV at Resource Center's Nelson-Tebedo Clinic.

Number of people within the organization's service area accessing food aid

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, People with HIV/AIDS

Related Program

Resource Center - HIV Clients Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

In FY22 (October 1, 2021 – September 30, 2022), the food pantry provided 15,715 weekly shops to 1,063 unduplicated clients and hot meals served 22,322 lunches to 882 unduplicated clients.

Number of youth receiving services (e.g., groups, skills and job training, etc.) with youths living in their community

This metric is no longer tracked.
Totals By Year
Population(s) Served

LGBTQ people, Adolescents, At-risk youth

Related Program

Resource Center - LGBTQ Community Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

In FY20, Youth First offered 179 opportunities for youth to get involved in supportive and social programing, resulting in at total of 2538 youth visits by 262 LGBTQ and allied youth.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, LGBTQ people, Economically disadvantaged people

Related Program

Resource Center - LGBTQ Community Programs

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

In 2022, 2,695 volunteers donated 27,808 hours of their time (the equivalent of 13 additional full-time staff members) to help Resource Center serve the community.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Resource Center goals:

To provide critical services to the indigent community living with HIV/AIDS.

To provide innovative programs and services that meet the diverse needs of the LGBTQ community and are focused on respect, inclusiveness, and excellence.

To advocate for our clients so they can lead full and rewarding lives without discrimination regardless of medical status, financial situation, or sexual orientation.

Programs and services at the Center focus on three core areas: improving health and wellness, strengthening families and communities, and providing transformative education and advocacy:

HIV Client Services at Resource Center serve low-income people living with HIV. Services include case management; health insurance assistance; mental health and substance abuse counseling; transgender health; an HIV-specialized dental clinic that provides free oral health care to nearly 800 patients a year; an LGBTQ clinic that provides primary health services; and a nutrition program that operates the only food pantry and one of only two hot meals programs that specialize in meeting the nutritional needs of people living with HIV in the Dallas Metroplex.

HIV Prevention programs at Resource Center provide HIV testing in a variety of settings to increase access and reduce barriers; Pre-exposure Prophylaxis (PrEP); evidence-based prevention education and outreach; peer-led social activities; and large-scale condom distribution. The FUSE Project serves young gay and bisexual men, ages 18-35, of all races and ethnicities; the United Black Ellument (UBE) Project serves young Black gay and bisexual men, ages 18-35; and Grupo Orgullo Hispano serves monolingual Spanish-speaking gay and bisexual men of color, age 18 and older.

LGBTQ Community Programs at Resource Center cover a broad spectrum of needs. Youth First serves middle and high school aged LGBTQ youth, ages 12-18, and equips them with the skills they need to lead an authentic life. THRIVE engages LGBTQ seniors, age 50 and older, through activities designed to increase social interaction and reduce isolation. Women with Pride empowers LGBTQ+ women through community involvement and social opportunities that focus on increasing their overall well-being. GenderBrave serves transgender and gender non-conforming young adults, ages 18-35, providing weekly programs and support groups that help build self-confidence, improve well-being, and encourage healthy connections that create a sense of community.

Advocacy for the communities it serves extends back to the Center’s founding in 1983. Today, advocacy takes many forms, from educating state lawmakers about policy and funding issues to actively working with government agencies and institutions of learning to develop more inclusive policies. The agency is also dedicated to improving the inclusivity of LGBTQ and HIV/AIDS communities, providing cultural competency training at businesses, schools, and government and community agencies located throughout the Dallas-Fort Worth Metroplex.

Resource Center was established in 1983 with a focus on education and service, and a goal of achieving recognition and equal rights for gays and lesbians in North Texas. In 1985, the agency quickly mobilized to deal with the HIV/AIDS epidemic, becoming a source of community awareness and prevention education, legal services, emergency funding, and basic needs. Today, with 38 years of experience, Resource Center operates one of the largest lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ) community centers in the United States and is a primary HIV/AIDS service organization in North Texas. With a staff of 70 members supported by over 1,300 volunteers, the agency serves more than 61,000 people each year through programs that address the needs of the LGBTQ community and services that provide critical assistance to people living with and affected by HIV/AIDS.

In June 2016, after a successful capital campaign, Resource Center opened a new 20,000 square foot Community Center on Cedar Springs Road near Inwood Road. The new facility is a major investment in technology and resources designed to carry the agency forward as a trusted leader and increase its capacity to serve the LGBTQ and HIV communities in North Texas. In November 2016, Resource Center opened the new Harold Simmons Foundation Health Campus, a one-stop facility for the agency’s HIV Client Services located in the former community center on Reagan Street.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection

Financials

Resource Center of Dallas, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Resource Center of Dallas, Inc.

Board of directors
as of 10/23/2023
SOURCE: Self-reported by organization
Board chair

Mr. Paul von Wupperfeld

SMU

Term: 2019 - 2021

Deborah McMurray

Paul von Wupperfeld

Kate Newman

Derrick Justin Brown

James A. Jones

Stephen Tosha

Ellen Farrell

Sharon Fancher

Ashley Innes

Brandon Q. Jones

Calvert Collins-Bratton

Philip Clemmons

Monique Evans

Joseph Mansilla

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/11/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

No data