PATH PEOPLE ATTEMPTING TO HELP
#HOPErestored #TeamPATH
Programs and results
What we aim to solve
Poverty in Smith and the surrounding counties of East Texas, and its impact on our quality of life, remains above the national and statewide averages at 16-20% of the population. With the ongoing losses of manufacturing jobs the wage base is stagnant to declining while the costs of goods and services continue to rise. Many families are being squeezed by these societal pressures and find themselves in need of assistance for the first time. At some point each year, thousands of local families are in need of some assistance with their basic needs, while government “safety net” programs are under continual review and reduction. PATH exists to bridge the gap in our community between kind and generous people with abundant resources and our neighbors in need. With the support of Tyler/Smith County for 35 years, PATH is known as the group to turn to when families encounter needs or when members of the community want to help.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Food Pantry
PATH operates the largest choice food pantry in our area. We offer a wide variety of healthy pantry items including fresh produce, dairy, meat, and bread. We assist families and individuals once every 30 days. We ask that you show proof of residency and bring an ID for any other adults in your household. Service is available between 8am and 6pm Monday-Thursday in our main building at 402 W. Front Street in downtown Tyler.
Dental
The first Wednesday of each month, PATH operates a Dental Line that you can call if you need basic dental work. Our case manager will screen all calls to ensure that we are able to make an appropriate appointment with one of our partner dentists. PATH partners with Tyler area dentists to provide basic dental services like extractions. This service is offered by appointment only; you will need to call 903-617-2889 on the first Wednesday of the month beginning at 9am.
Prescription Assistance
PATH has two programs that offer Prescription assistance. Our Emergency RX Program allows us to pay $50.00 in prescription assistance for low income, uninsured persons. Please bring your original prescription or bottle to be refilled, ID, and provide income verification. Our income limits match the SNAP eligibility guidelines. This is a walk-in service. Our Long-Term Prescription Assistance Program allows PATH to work with your doctor and the pharmaceutical company to enroll you in the free prescription program offered by each pharmaceutical company. Not all medications are available through one of these programs; most that are included are brand name drugs that you take for an ongoing, long-term condition. We can call to find out if yours is on the list. This an appointment based, income based service available between 8am and 6pm Monday-Thursday in our main building at 402 W. Front Street in downtown Tyler. Call 903-617-2809 for more information.
Vision
PATH has partnered with The Lighthouse, Dr. Gene Bennett and Eyemart Express to provide vision assistance for our East Texas neighbors. We can help with an eye exam and glasses one time each year for uninsured, low-income persons. This program is by appointment; call 903-617-2806 between 8am and 6pm Monday-Thursday in our main building at 402 W. Front Street in downtown Tyler. Please call for more information, or to ensure that we still have funds remaining for the current month.
Rent & Mortgage Assistance
PATH helps with rent for families and individuals that are facing homelessness because they have been issued an eviction notice. As funding allows, we can help with one month of rent every 12 months. Each situation is different and our funding is aimed at those who, under normal circumstances, are able to pay rent on their own. You must have had an unexpected situation occur that caused you to not be able to pay your rent but have confidence and a plan to pay it on your own next month. You have to bring your eviction notice, income documentation, and ID when you meet with a case worker. Appointments are taken in first come, first served order by phone starting on the 1st weekday of the month as funding allows. Hours are 8am and 6pm Monday-Thursday in our main building at 402 W. Front Street in downtown Tyler.
Utility Assistance
PATH’s utility assistance is provided to families /individuals no more than once every 12 months who have a past due bill that is subject to disconnection. You must be a user on the account and bring your most current bill with you to PATH. Due to COVID-19, appointments are made by phone, as funding allows, between 8 am and 6 pm Monday-Thursday at our main building, 402 W. Front Street in downtown Tyler.
Transitional Housing Program
PATH’s Transitional Housing Program provides strength-based case management for a period of 24 months to those desiring more in-depth guidance and support as they work toward enhancing the quality of their lives. As tenants in our affordable rent homes, families can work with PATH’s case manager to address the multiple factors affecting low-income families that keep them in poverty, place them at risk of homelessness in need of crisis assistance and limit children’s potential to live in a stable environment. The program benefits include a family’s understanding of their strengths and needs, the establishment of an action plan, achieving identified goals, a savings-match program, and ultimately exit to permanent, stable housing.
Once an assessment has been completed, a family action plan is drafted and goals are established to begin the family development process. The Transitional Housing Case Manager provides guidance, instruction, and support and refers the family to other PATH programs or external organizations as necessary to provide for continuing growth of each family member. Weekly visits ensure that the family stays motivated and committed to making a long-term positive change. All families in PATH’s Transitional Housing program are required to meet regularly with their case manager.
Seasonal Drives
Depending on the time of year and the specific needs of our neighbors, PATH holds seasonal drives to provide HOPE to those we serve. Seasonal Drives include Souper Bowl Pantry Drive, Diaper Drive, Summer Fan Drive, Coats For Kids and Holiday Food Baskets.
Where we work
Awards
544th Daily Point of Light 1991
US President George H.W. Bush
Best Charitable/Community Services in Tyler 2021
Locals Love Us
Community Partner of the Year 2017
Cenikor Foundation
Collective Impact Award 2018
East Texas Human Needs Network
External reviews

Photos
Videos
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
PATH’s goals are centered around our Mission Statement: “PATH seeks to restore HOPE with a PERSONALIZED approach to EMPOWER our East Texas neighbors to THRIVE in our community.” As a local, collaborative agency founded and supported by local churches, individuals, businesses, governments and foundations, PATH assists our hard-working neighbors in need with a wide array of services aimed at providing immediate relief plus longer-term assistance for families who are trying to become more stable financially.
The goal of our immediate assistance programs is to provide basic, needed relief with kindness and respect, recognizing the inherent God-given value of each life.
The goal of our longer-term assistance is to work with families to accomplish their goals and exit our program with the improved ability to remain stably housed in market-rate rental property or as a new homeowner.
What are the organization's key strategies for making this happen?
PATH’s immediate services programs are available on a walk-in basis Mondays through Thursdays, 40 hours per week. Available in-house services, depending on funding, include the Choice Food Pantry, assistance with rent & utility bills, prescriptions, vision exams & eyeglasses, State ID’s, dental appointments, & more. These services are determined by a trained Caseworker who has had a private conversation with each neighbor every time they seek relief. Referrals to other helping agencies are frequently made due to the collaborative nature of the agency.
PATH’s long-term programs center around our Transitional Housing Program. Families entering this program are carefully screened and assessed to determine their level of motivation to work with PATH’s Housing Case Managers to set goals and make steady progress toward becoming more financially stable over the 2-year duration of their stay. Resources include affordable rental housing, matching savings, child mentoring & financial education.
What are the organization's capabilities for doing this?
PATH's well-established reputation, sound financial status, history of consistent & effective work & centrally-located facility allow us to serve as an effective intersection. Each year, over 500 different people volunteer, over 20,000 people are served & financial support is provided by dozens of churches, hundreds of individuals & numerous businesses, foundations, etc.
PATH owns 52 affordable single-family rental homes within Tyler & employs the staff needed to support the Transitional Housing Program.
PATH's Emergency Services staff recruit & supervise a consistent volunteer workforce, offering training, expertise, guidance, quality control & familiarity with the community's other resources. PATH's resource development efforts along with relationships with the local food banks & retailers ensures the Choice Food Pantry is consistently well-stocked.
What have they accomplished so far and what's next?
For 35 years, PATH has consistently served our East Texas neighbors in need, adhering to the values of Respect, Caring, Honesty, Responsibility & Change. This culture allows our staff & volunteers to utilize this personalized approach to assistance; everyone is welcome & everyone is listened to, resulting in compassion & hope being shared daily. Families who have encountered hardships are now thriving, thirteen of the exiting Transitional Housing Program families are now first-time homeowners, over $10,000 in matching savings funds have been distributed, & 120 families per day have been shown kindness & provided with some relief.
As financial & volunteer resources allow, PATH intends to continue to innovate & expand services. One area of potential expansion is geographic; we envision creating satellite offices around the more rural portions of East Texas to eliminate the transportation barriers that currently exist, in collaboration with other agencies and our supporters.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
PATH PEOPLE ATTEMPTING TO HELP
Board of directorsas of 10/14/2022
Mr. Ebb Torres
Debra Bochow
Community Volunteer
Kristina Ross
Beard Harris Bullock Hughes
Beverly Russell-Pasley
Community Volunteer
Cindy Browning
Servpro of Tyler
Dr. Ralph Caraway, Jr.
Pastor
Leigh Clyde
Speech Pathologist
Clay Dickeson
Fritcher Construction
Laura Jackson
UT Tyler
Yaziri Orrestieta
WorkHub
Johnny Ortiz
Self-employed
Melissa Shanhouse
Morgan Stanley
Dr. Kent Willis
UT Health Science Center
Gabriel Mendoza
Austin Bank
Marcia Garrett
Community Volunteer
Lisa Lujan
Mentoring Minds
Jay Ward
The Ward Agency
Ginger Brandt
First Christian Church
Elva Estrada
Southside Bank
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data