GOLD2023

PATH PEOPLE ATTEMPTING TO HELP

#HOPErestored #TeamPATH

aka PATH - PEOPLE ATTEMPTING TO HELP   |   Tyler, TX   |  www.pathhelps.org

Mission

PATH's mission is to restore HOPE with a PERSONALIZED approach to EMPOWER our East Texas neighbors to THRIVE in our community. PATH’s programs address the many factors keeping low income individuals and families in poverty, placing them at risk of homelessness and limiting the potential of children and adults to move toward stability and the life they want. Our unique, personalized approach to service means establishing meaningful relationships between staff, volunteers and neighbors in need. Everyone seeking relief meets with a caseworker to help them through their current crisis, identify long-term needs and create solutions. Our objective is to offer kindness and relief in order to provide a strong foundation as families work toward their goals.

Ruling year info

1987

Executive Director

Ms. Andrea Wilson-Lobaugh

Main address

402 W. Front Street

Tyler, TX 75702 USA

Show more contact info

EIN

75-2033113

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Personal Social Services (P50)

Family Services (P40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Poverty in Smith and the surrounding counties of East Texas, and its impact on our quality of life, remains above the national and statewide averages 10-12% of the population. With the ongoing losses of manufacturing jobs the wage base is stagnant to declining while the costs of goods and services continue to rise. These societal pressures are squeezing many families, and they find themselves in need of assistance for the first time. At some point each year, thousands of local families require some assistance with their basic needs, while government safety net programs are under continual review and reduction. PATH exists to bridge the gap in our community between kind and generous people with abundant resources and our neighbors in need. With the support of Tyler/Smith County for almost 40 years, PATH is known as the group to turn to when families encounter needs or when community members want to help.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Food Pantry

PATH operates the largest choice food pantry in our area operating 40 hours weekly. We offer a wide variety of healthy food items including fresh produce, dairy, meat, and bread. We also offer personal toiletry items, diapers, formula, and seasonal items such as coats, fans and blankets.

We assist families and individuals once every 30 days and our friends experiencing homelessness every 2 weeks. We ask that you show proof of residency and bring an ID for any other adults in your household. Service is available between 8am and 6pm Monday-Thursday in our main building at 402 W. Front Street in downtown Tyler.

Population(s) Served
Economically disadvantaged people
Unemployed people
Adults
Children and youth

The first Wednesday of each month, PATH operates a Dental Line that you can call if you need basic dental work. Our case manager will screen all calls to ensure that we are able to make an appropriate appointment with one of our partner dentists. PATH partners with Tyler area dentists to provide basic dental services like extractions. This service is offered by appointment only; you will need to call 903-617-2889 on the first Wednesday of the month beginning at 9am.

Population(s) Served
Economically disadvantaged people

PATH has two programs that offer Prescription assistance. Our Emergency RX Program allows us to pay $50.00 in prescription assistance for low income, uninsured persons. Please bring your original prescription or bottle to be refilled, ID, and provide income verification. Our income limits match the SNAP eligibility guidelines. This is a walk-in service. Our Long-Term Prescription Assistance Program allows PATH to work with your doctor and the pharmaceutical company to enroll you in the free prescription program each pharmaceutical company offers. Not all medications are available through one of these programs; most that are included are brand-name drugs that you take for an ongoing, long-term condition. We can call to find out if yours is on the list. This is an appointment-based, income-based service available between 8am and 6pm Monday-Thursday in our main building at 402 W. Front Street in downtown Tyler. Call 903-597-7284 for more information.

Population(s) Served
Economically disadvantaged people
People with diseases and illnesses

PATH has partnered with The Lighthouse, Dr. Gene Bennett, and Eyemart Express to provide vision assistance for our East Texas neighbors. We can help with eye exams and glasses once a year for uninsured, low-income persons. This program is a walk-in service on a first come, first served basis in our main building at 402 W. Front Street in downtown Tyler between 8 am - 6 pm, Monday through Thursday. Please call 903-597-7284 for more information or ensure we still have funds remaining for the current month.

Population(s) Served
Economically disadvantaged people

PATH helps with rent for families and individuals that are facing homelessness because they have been issued an eviction notice. As funding allows, we can help with one month of rent every 12 months. Each situation is different and our funding is aimed at those who, under normal circumstances, are able to pay rent on their own. You must have had an unexpected situation occur that caused you to not be able to pay your rent but have confidence and a plan to pay it on your own next month. You have to bring your eviction notice, income documentation, and ID when you meet with a case worker. Appointments are taken in first come, first served order by phone starting on the 1st weekday of the month as funding allows. Hours are 8am and 6pm Monday-Thursday in our main building at 402 W. Front Street in downtown Tyler.

Population(s) Served
Economically disadvantaged people

PATH’s utility assistance is provided to families /individuals no more than once every 12 months who have a past due bill that is subject to disconnection. You must be a user on the account and bring your most current bill with you to PATH. Due to COVID-19, appointments are made by phone, as funding allows, between 8 am and 6 pm Monday-Thursday at our main building, 402 W. Front Street in downtown Tyler.

Population(s) Served
Economically disadvantaged people

PATH’s Transitional Housing Program provides strength-based case management for a period of 24 months to those desiring more in-depth guidance and support as they work toward enhancing the quality of their lives. As tenants in our affordable rent homes, families can work with PATH’s case manager to address the multiple factors affecting low-income families that keep them in poverty, place them at risk of homelessness in need of crisis assistance and limit children’s potential to live in a stable environment. The program benefits include a family’s understanding of their strengths and needs, the establishment of an action plan, achieving identified goals, a savings-match program, and ultimately exit to permanent, stable housing.

Once an assessment has been completed, a family action plan is drafted and goals are established to begin the family development process. The Transitional Housing Case Manager provides guidance, instruction, and support and refers the family to other PATH programs or external organizations as necessary to provide for continuing growth of each family member. Weekly visits ensure that the family stays motivated and committed to making a long-term positive change. All families in PATH’s Transitional Housing program are required to meet regularly with their case manager.

Population(s) Served
Economically disadvantaged people

Depending on the time of year and the specific needs of our neighbors, PATH holds seasonal drives to provide HOPE to those we serve. Seasonal Drives include Souper Bowl Pantry Drive, Diaper Drive, Summer Fan Drive, Coats For Kids and Holiday Food Baskets.

Population(s) Served
Economically disadvantaged people

Where we work

Awards

544th Daily Point of Light 1991

US President George H.W. Bush

Best Charitable/Community Services in Tyler 2021

Locals Love Us

Community Partner of the Year 2017

Cenikor Foundation

Collective Impact Award 2018

East Texas Human Needs Network

Nonprofit Award for Excellence 2022

Better Business Bureau of Central East Texas

Affiliations & memberships

United Way of Smith County - Agency Partner 2023

United Way of Smith County - Agency Partner 2022

United Way of Smith County - Agency Partner 2021

United Way of Smith County - Agency Partner 2020

United Way of Smith County - Agency Partner 2019

United Way of Smith County - Agency Partner 2018

East Texas Human Needs Network 2023

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

PATH’s goals are centered around our Mission Statement: “PATH seeks to restore HOPE with a PERSONALIZED approach to EMPOWER our East Texas neighbors to THRIVE in our community.” As a local, collaborative agency founded and supported by local churches, individuals, businesses, governments and foundations, PATH assists our hard-working neighbors in need with a wide array of services aimed at providing immediate relief plus longer-term assistance for families who are trying to become more stable financially.

The goal of our immediate assistance programs is to provide basic, needed relief with kindness and respect, recognizing the inherent God-given value of each life.

The goal of our longer-term assistance is to work with families to accomplish their goals and exit our program with the improved ability to remain stably housed in market-rate rental property or as a new homeowner.

PATH’s immediate services programs are available on a walk-in basis Mondays through Thursdays, 40 hours per week. Available in-house services, depending on funding, include the Choice Food Pantry, assistance with rent & utility bills, prescriptions, vision exams & eyeglasses, State ID’s, dental appointments, & more. These services are determined by a trained Caseworker who has had a private conversation with each neighbor every time they seek relief. Referrals to other helping agencies are frequently made due to the collaborative nature of the agency.

PATH’s long-term programs center around our Transitional Housing Program. Families entering this program are carefully screened and assessed to determine their level of motivation to work with PATH’s Housing Case Managers to set goals and make steady progress toward becoming more financially stable over the 2-year duration of their stay. Resources include affordable rental housing, matching savings, child mentoring & financial education.

PATH's well-established reputation, sound financial status, history of consistent & effective work & centrally-located facility allow us to serve as an effective intersection. Each year, over 500 different people volunteer, over 20,000 people are served & dozens of churches provide financial support, hundreds of individuals & numerous businesses, foundations, etc.

PATH owns 47 affordable single-family rental homes within Tyler & employs the staff needed to support the Transitional Housing Program.

PATH's Emergency Services staff recruit & supervise a consistent volunteer workforce, offering training, expertise, guidance, quality control & familiarity with the community's other resources. PATH's resource development efforts, along with relationships with the local food banks & retailers, ensure the Choice Food Pantry is consistently well-stocked.

Since 1985, PATH has consistently served our East Texas neighbors in need, adhering to the values of Respect, Caring, Honesty, Responsibility & Change. This culture allows our staff & volunteers to utilize this personalized approach to assistance; everyone is welcome & everyone is listened to, resulting in compassion & hope being shared daily. Families who have encountered hardships are now thriving; twenty-one of the exiting Transitional Housing Program families are now first-time homeowners, over $10,000 in matching savings funds have been distributed, & 150 families per day have been shown kindness & provided with some relief.

As financial & volunteer resources allow, PATH intends to continue to innovate & expand services. One area of potential expansion is geographic; we envision creating satellite offices around the more rural portions of East Texas to eliminate the current transportation barriers, in collaboration with other agencies and our supporters.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

PATH PEOPLE ATTEMPTING TO HELP
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

PATH PEOPLE ATTEMPTING TO HELP

Board of directors
as of 01/08/2024
SOURCE: Self-reported by organization
Board chair

Ms. Laura Jackson

Dr. Ralph Caraway, Jr.

Pastor

Leigh Clyde

Speech Pathologist

Laura Jackson

UT Tyler

Johnny Ortiz

Self-employed

Melissa Shanhouse

Wealth Advisor

Gabriel Mendoza

Austin Bank

Marcia Garrett

Community Volunteer

Lisa Lujan

Community Volunteer

Jay Ward

The Ward Agency

Ginger Brandt

First Christian Church

Elva Estrada

Southside Bank

Beth Guinn

Community Volunteer

Christi Khalaf

Community Volunteer

Cindy Browning

Community Volunteer

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/2/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data