PARKLAND FOUNDATION

Parkland's 2021-2026 Strategic Priorities include:

HEALTH EQUITY: Decrease health disparities by providing equitable access to healthcare services and partnering with communities to address social determinants of health.

QUALITY AND PATIENT SAFETY: Improve quality and safety, working toward the goal of zero harm.

STAFF AND PROVIDER ENGAGEMENT: Foster a culture that embodies our values, making Parkland a place where people thrive and succeed.

TEACHING, RESEARCH AND INNOVATION: Commit to high quality training, research, and a culture of innovation for the benefit of the trainees and the patients we serve.

INTEGRATED HEALTHCARE MODEL: Pursue higher levels of coordination to provide the right care for patients in a way that is centered on their needs.

DIGITAL HEALTH SOLUTIONS: Advance health and improve access to care through digital health technologies.

TAXPAYER INVESTMENT: Pursue efficient business and clinical practices and develop innovative approaches to address the high cost of care while improving outcomes for the patients we serve.

Please see attached strategic plan document for additional details.

Please see attached strategic plan document

As a leading public health system in the country, and as Dallas County's safety net hospital and health system since 1894, Parkland is deeply committed to achieving the goals outlined in our 2021-2026 Strategic Plan. Our capability to do so is tied to our expert leadership, planned infrastructure investments and by listening to the needs of our patients and their communities through surveys, informational interviews and focus groups. We serve a diverse patient population, with 83.7% identifying as ethnically Hispanic and/or Black. Additionally, nearly 90% of our patients are insured through Medicare, Medicaid or receive assistance through Parkland’s charity care programs.

Our overarching vision for advancing health equity can generally be summarized by our plan for improving Access to Care through three main strategies:
- Care and Coverage through Community Integration: Increasing healthcare access and financial assistance enrollment through partnerships with trusted community organizations already embedded in high SocioNeeds Index (SNI) neighborhoods

-Virtual Access: Overcoming the barriers of physical and social distance by utilizing cutting-edge
technology to care for patients in Dallas County and beyond

- Physical Access: Increasing the number of and support for physical locations where Dallas County
residents can receive high-quality, affordable healthcare

Success of the Access to Care strategy will be measured by the number of:
1. Health service access points for residents of high SNI neighborhoods formalized through memorandums of understanding
2. Primary care visits provided in target ZIP codes
3. Community partners we have trained to help patients submit Patient Financial Assistance Applications
4. Patients from target ZIP codes screened for breast cancer, diabetes, HIV and blood pressure in targeted ZIP codes
5. Virtual visits
6. Telemedicine Electronic Consultations (e-consults)
7. Services participating in virtual programs

To understand the work ahead and track progress toward our goals, we also commit to regular surveys of staff and patients. We will measure the outcomes and behaviors that matter to patients and to our employees and address the insights we glean from the surveys. We will set expectations and hold our leaders – senior leaders and work-unit leaders – accountable for the desired results.

Parkland Foundation is dedicated to securing substantial financial resources that advance the goals of Parkland, raising $18.5 million in gifts and pledges during fiscal year 2022. Parkland’s budget is sustained by local property taxes, government programs, grants and charitable contributions, and by billing patient insurance for services whenever appropriate. Even with these resources, your support remains critically needed as we currently provide approximately $1.2 billion in uncompensated care every year.

Parkland is currently working to complete our FY22 Annual Report. In the meantime, we are pleased to share a few highlights of our success over the past year:

- Opened the RedBird Health Center in Oct. 2021. On Oct. 20, 2022, the facility was renamed to honor Dr. Charles Victor Roman, an African-American medical pioneer who practiced in Dallas from 1893 to 1904. Dr. Roman spoke out against racism and encouraged African Americans to become healthcare professionals. We hope that the C.V. Roman Health Center will serve to both increase access to care in southern Dallas County and to inspire future generations of community health leaders.
- Surpassed our goal for increasing the number of primary care encounters provided in targeted areas. In Oct., we achieved nearly 165,000 encounters comparted with a goal of 158,086.
- Nearly doubled our goal for RIGHT Care team interventions with 9,516 achieved by Oct. compared with a goal of 5,370.
-Exceeded our goal for enrollment in the Extending Maternal Care After Pregnancy (eMCAP) program, with 64.5% participation compared with a goal of 46%.
-Surpassed our goal for number of Community Partners assisting patients with completing Parkland Financial Aid applications, with 40 partners onboard compared with a goal of 30.