PLATINUM2024

The Magdalen House

A Recovery Community for Alcoholism

aka Maggie's House   |   Dallas, TX   |  www.magdalenhouse.org

Mission

THE MAGDALEN HOUSE MISSION STATEMENT: The mission of The Magdalen House is to help individuals with alcoholism achieve sobriety and sustain recovery at no cost and based on 12-Step spiritual principles. THE MAGDALEN HOUSE VISION STATEMENT: The vision of The Magdalen House is to build a thriving community of people in recovery from alcoholism and their families, one person at a time.

Ruling year info

1987

Chief Executive Officer

Lisa Kroencke

Main address

4513 Gaston Avenue

Dallas, TX 75246 USA

Show more contact info

EIN

75-2178327

NTEE code info

Alcohol, Drug Abuse (Treatment Only) (F22)

Human Service Organizations (P20)

Alcohol, Drug and Substance Abuse, Dependency Prevention and Treatment (F20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

It is estimated that one in nine adults, one in eleven women, and one in seven men suffer from alcoholism, that equates to over 657,000 individuals in the DFW area that are alcohol-dependent. As the DFW population increases and access to affordable health insurance diminishes, the cost for substance abuse treatment remains high. Options for help are expensive and limited. According to the National Institute on Alcohol Abuse and Alcoholism, studies show that alcoholic women and men face multiple barriers to recovery and only 10% seek treatment. Additionally, alcoholics are more likely to experience co-occurring disorders such as depression, anxiety, and trauma, in addition to heightened stigmatization and shame surrounding their disease. These create additional barriers to seeking help.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

First Step Program

First Step is a two-week, residential recovery program that consists of daily recovery education, support from recovered volunteers, and more. It is open to an alcoholic woman or man who is struggling to stop drinking, who is seeking education and resources to achieve sobriety and to build a foundation of recovery.

100% free: no insurance, no co-pays, no out of pocket costs
Phone screenings and admissions are accepted 365 days a year
14-day, residential stay that includes meals, toiletries, and other basic living necessities
12-Step focused curriculum with an intensive orientation to the spiritual solution through 53 solution-focused classes, meetings, and workshops
Beds are available on a first-come, first-served basis
Fully trained staff who are also individuals in recovery from alcoholism, many of whom are program alumni

Daily conversation with recovered alcoholics who volunteer their time
Daily phone time
Weekly family visitation
Assistance with connections to sober living

Population(s) Served
Women and girls
Substance abusers
Men and boys

The Magdalen House's Community program provides recovery enrichment through year-round, peer-implemented programming to provide any alcoholic woman the opportunity to find and sustain lifelong recovery, at absolutely no-cost. The Community program serves as a continuum of care for all program alumnae as well as an open community for any alcoholic woman in recovery seeking fellowship, service, and improved quality of life. Studies show that actively helping others get sober is directly related to one’s own quality of recovery, and the Community program is based on this simple philosophy: when one alcoholic woman helps another, she helps herself in the process. Through the program, alcoholic women have the opportunity to find and sustain life-long recovery by growing in understanding and effectiveness of 12-Step spiritual principles.

Population(s) Served
Women and girls
Substance abusers

The Magdalen House's Outreach program provides resources and referrals through collaborative partnerships in the community to meet the comprehensive needs of alcoholic women and their families. This program not only allows our clients and women in our recovery community to address needs that lie beyond the scope of our services, but it also educates local partners on alcoholism so that we may reach as many alcoholic women and their families who want and need The Magdalen House’s services. We are dedicated to engaging all possible resources to enhance our efficacy in serving alcoholic women and their families by providing resources that meet the unique set of circumstances that each woman faces. Partnerships include sober living homes, higher level of detox care, counseling, workplace training, childcare services, and beyond.

Population(s) Served
Women and girls

Next Step is a three-phase, nonresidential recovery program for alcoholics that lasts approximately three months and consists of recovery education, group meetings, mentorship with meeting chairs, and more. It is open to any alcoholic, at any stage of their recovery, who is seeking education and tools to grow and sustain their recovery in a structured program.

100% free no insurance, no co-pays, no out of pocket costs
Serves as a structured alternative to traditional clinical outpatient treatment, or IOP
Gender-specific program with 12-Step focused curriculum
Minimum sobriety requirement of 72 hours
Phone screenings and admissions are accepted daily from 9 am- 5 pm
Open to any alcoholic, at any stage of their recovery
Serves as a standalone program for individuals who did not seek in-patient services
Can be utilized as aftercare by First Step alumna and individuals who have received inpatient alcoholism treatment services

Population(s) Served
Men
Women

Where we work

Awards

Best Integrated Marketing Campaign 2021

Communities Foundation of Texas North Texas Giving Day

Leadership Excellence Award 2022

DCEO

Affiliations & memberships

NAATP Supporter Member 2022

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

First Step Program Admissions

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Adults, Families

Related Program

First Step Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of First Step Program clients participated in our Community Program

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls

Related Program

Community Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Community Program Meeting Attendance

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls

Related Program

Community Program

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

Duplicated visits to classes, workshops and meetings.

Next Step Program Admissions

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls

Related Program

Next Step Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Family Support Meeting Attendance

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families

Related Program

Community Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Related Program

Community Program

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Education, outreach, and providing an environment of inclusion are critical to reversing the community stigma regarding alcoholism. Facilitating authentic and transparent experiences will help overcome these challenges and normalize the way in which the disease of alcoholism is viewed.

The mission of The Magdalen House is to help individuals with alcoholism achieve sobriety and sustain recovery at no cost and based on 12-Step spiritual principles. We currently do this through the following programs:

First Step Program: A two-week, residential program for an alcoholic who wants to stop
drinking but cannot. The house can accommodate up to 20 women and 12 men with rolling admissions.


Next Step Program: A three-phase, non-residential program that provides support and structure for an individual with alcoholism at any stage of recovery.

Community: Solution-focused meetings and workshops, community groups, and events open to all alcoholic women and men at every stage of recovery. Services are currently offered for women 365 days a year and the men's schedule is increasing monthly. Additionally, Family Support meetings are available to families and loved ones of alcoholics and addicts.

Resources and Education: Education about the disease of alcoholism and community partnerships that help connect alcoholic women, men, and their families to resources such as sober living, womens and men's health, and counseling.

The Magdalen House, also known as Maggies, was founded in Dallas in 1987 and remains the only agency in the DFW area to offer comprehensive recovery services, 100% free of charge. The Magdalen House is wholly privately funded, accepting no government monies or insurance funds. We offer immediate support through our two-week, in-house First Step program, and ongoing recovery support through our three-month, non-residential Next Step Program. Both programs are peer-implemented which help to create a recovery community grounded in the idea that together, we can accomplish what we cannot do alone- recover from alcoholism.

In April 2021, The Magdalen House conducted a $3.4M capital campaign and opened the doors to its new home on Gaston Avenue. The Magdalen Houses new facility has been thoughtfully designed to accommodate its services while providing a beautiful and dignified space for alcoholic women to recover.

In 2023, the agency focused on many efficiencies that have led to an improved quality of care for alcoholic individuals, making staff more available to clients and streamlining the curriculum of the Next Step program to make graduation from the program more attainable for participants. The agencys First Step program also introduced new risk management initiatives, including refining admission criteria and phone screen procedures to improve the experience of clients from the very beginning of their recovery journey at The Magdalen House.

Many of these efficiencies have been in preparation of January 2024, when The Magdalen House opened its programming to men. With its own facilities off Caddo Street, only minutes from the Womens House, The Magdalen House Mens Program provides the same quality, dignity, and dedication to break the cycle of alcoholism. Both the women and mens programs provide individuals with the tools and resources required to begin a life free from the stronghold of addiction so that their newly found freedom translates to their families, their communities, and other alcoholics.

The Magdalen House lives out its mission statement through its vision to build a thriving community of recovered individuals and their families one person at a time. Through removing virtual participation options for education in our programming, our community engagement and fellowship increased in 2023 as well, facilitating a supportive environment for every individual in recovery. The Magdalen Houses mission begins and ends with the volunteers and clients, and The Magdalen House is committed to continually improving its services for alcoholic individuals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection

Financials

The Magdalen House
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

The Magdalen House

Board of directors
as of 02/29/2024
SOURCE: Self-reported by organization
Board chair

Tina Shuey

Delia Johnson

Tina Shuey

Klint Guerry

Hector Patino

Lucinda Buford

Jorge Azpe

Nancy McMahon

Kallie Myers

Kay Colbert

Roxanne Pero

Ben Parkey

Amanda Dickstein

Randy Hunter

Joyce Mazero

Neil Moseley

Wes Smith

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/8/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 01/18/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.