What About Remembering Me Center, Inc.

aka The WARM Place   |   Fort Worth, TX   |  www.thewarmplace.org


The WARM Place (What About Remembering Me Center, Inc.) is a nonprofit 501(c)3 agency, which provides year-round grief support services to children ages 3 ½ to 18 and their families, as well as young adults ages 19 to 25, who have experienced the death of a loved one. We also provide a continuing program of community education and outreach. Mental health professionals overwhelmingly agree when children suffer a death loss of a close relative through death, they are a much higher risk of developing emotional disorders that are capable of haunting them throughout their lives. If these children do not receive supportive intervention, then the intense feelings or grief may be expressed in inappropriate ways, which often may be destructive to themselves or others.

Ruling year info


Executive Director

Mrs. Shelley Bettis

Main address

809 Lipscomb St

Fort Worth, TX 76104 USA

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NTEE code info

Children's and Youth Services (P30)

Family Services (P40)

Counseling Support Groups (F60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Grief Support Program

The WARM Place is a nonprofit 501(c)(3) agency that provides bi-weekly peer-support groups for children and their families after the death of a loved one. Founded in 1989, The WARM Place has companioned over 43,000 children and their families along their grief journey. Our program, led by trained volunteers, provides a safe environment for children to express feelings and emotions as well as the opportunity to meet with children and families who are experiencing situations similar to their own. Families are never charged a fee for our services, there are no geographical limitations, and no time limits - families are welcome to participate as long as the children are receiving benefit from the program.

Population(s) Served
Children and youth

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Related Program

Grief Support Program

Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

The number of children and caregivers who received direct support services from The WARM Place.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The primary goal of The WARM Place is to companion children and their surviving family members along their grief journey and help them manage the overwhelming feelings of grief to reduce the likelihood of long-term physical and mental health problems, and ultimately, to restore their joy of life.

The staff at The WARM Place is dedicated to continuous improvement of our programming through the collection of data from our participants' surveys which are administered annually. The WARM Place has identified six key outcomes for which the success of the program is measured.

These outcomes include:

1. Increase the feeling of support in a family's grief journey
2. Decrease the feeling of loneliness in a family's grief journey
3. Teach families coping skills to deal with the death
4. Increase the child's ability to appropriately express feelings about the death
5. Decrease the effect of the death on a child's school performance
6. Increase the family's ability to talk about the death

After a death, a parent or guardian schedules an intake appointment to visit with one of our licensed mental health professionals who serves the roll of the “Group Director" for the group nights. During the appointment, the family meets with a Group Director to discuss the death of their loved one and its impact on the children. The Group Director explains our program, gives the family a tour of our agency, conducts a mock group session, and then assigns them to a group. Our program is conducted out of a unique facility that was specifically designed to resemble a “home." This was done with the purpose of creating a warm and caring environment that promotes open and relaxed conversation among families and children.

In-person group nights begin at 6:15pm with a potluck dinner for our families and volunteer group facilitators. This gives the children and families an opportunity to get to know others who share a similar loss. At 7:00pm, following the potluck dinner, the children break into smaller age-specific groups, which are open-ended and meet throughout the year. Trained volunteer facilitators, under the supervision of the Group Director, lead the discussions and direct activities designed to help participants express their emotions constructively. Drawing, painting, journaling, and discussions may all be part of a group session. These activities help the children express feelings they are often uncomfortable discussing in other settings.

While the children meet in their age-specific groups, the parents and caregivers meet together with the Group Director and a volunteer group facilitator. They also participate in discussion and writing activities to process through their grief and learn tools to better care for their grieving child.

After each group session, the facilitators and their assigned Group Director debrief to allow the facilitators the opportunity to process the events of the evening, to provide feedback to the Group Director regarding the effectiveness of the group activities, and to address any concerns. Group Directors serves as a sounding board for facilitators so that they can maintain a healthy perspective in their daily lives and avoid internalizing the difficult experiences of the children they facilitate.

In addition to in-person groups, The WARM Place offers virtual groups for families on the wait list and families who are more comfortable meeting virtually.

Ultimately, our objective is to teach children coping skills that will aid them throughout life, to provide support, to reduce the family's sense of isolation, and to open up healthy communication within the family.

To maximize our impact, The WARM Place utilizes an extensive volunteer network. In 2021, 299 volunteers donated their time by serving as group facilitators, houseparents, event volunteers, and board members. Conservative estimates value these 6,690 donated hours at $190,933.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    The WARM Place serves children ages 3 ½ to 18 and their surviving family members, as well as young adults ages 19 to 25. Our program reaches families from a wide range of socio-economic backgrounds. In 2021, participants were: 50% Caucasian; 17% Hispanic; 14% African American; 10% Multi-Racial; 1% Asian; 1% Other; <1% American Indian; and 6% Unreported. The annual household income of our 2021 families was: 11% under $20,000; 11% $20,000 - $29,999; 9% $30,000 - $39,999; 12% $40,000 - $49,999; 9% $50,000 - $59,999; 12% $60,000 - $69,999; 32% over $70,000; and 4% did not report income. Our program primarily serves families in Tarrant County—80% of participants. However, there are no geographic restrictions, and in 2021, we served participants from 11 different counties.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,


What About Remembering Me Center, Inc.

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  • Access beautifully interactive analysis and comparison tools
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What About Remembering Me Center, Inc.

Board of directors
as of 5/6/2022
SOURCE: Self-reported by organization
Board chair

Mrs. Christi Thornhill

Cook Children's Medical Center

Term: 2016 - 2022

Susan Adams

Huselton Morgan & Maultsby, PC

Gordon Appleman

Thompson & Knight LLP

Peggy Bohme

Retired - The WARM Place

D. Russ Brown

Retired - Philips Lighting

Kate Casey

Autumn Ridge Counseling & Wellness

John Fonvielle

Retired - Alcon Laboratories, Inc.

Raj Gandhi, MD, PhD

Acclaim Physician Group

Russell Green

Merrill Lynch

Justin Lauderdale

Admire Sanford & Lauderdale, PLLC

Shirley Montero

Retired - The WARM Place

Nick Murray

Retired - Alcon Laboratories, Inc.

Roger Nober

BNSF Railway Company

Jeremy Raines

RMP Industrial Supply

Joseph Regan

Jackson Walker LLP

Joe Greenhill

Kelly Hart & Hallman LLP

Kimberly Brown

Cook Children's Medical Center

William Harrell

Retired - Rogers Wealth Group

Lydia Rickard

Camp Bowie District Inc.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 05/06/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity


Sexual orientation


We do not display disability information for organizations with fewer than 15 staff.