DALLAS 24 HOUR CLUB INC
A Brand New Start
Programs and results
What we aim to solve
We are working to bring homeless people who are struggling with substance abuse which has become life-threatening, and who may also have mental illness into a new way of life. We support their efforts to embrace long-term sobriety through requirements to work a strong recovery program. We encourage those who have mental illness and other illnesses to take advantage of the free medical care offered by Parkland Hospital. (Those coming off the streets have not taken care of their health.) We offer high accountability and structure, as well as random drug testing which supports the resident's move to stability. Most residents do not have a job and have no money. We support their efforts to secure a job via resume writing support and job postings. Residents are required to pay a nominal Guest Fee which promotes fiscal responsibility. Most have broken relationships with family members. All of our efforts are to support the re-establishment of the family, in particular, their children.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Safe, Sober Transitional Living for Homeless Men and Women
New intakes are welcomed and accepted even if they have no funds. Credit is extended until the Resident is employed. Residents must make a 30 day commitment. They can stay up to 6 months in the main facility, then after 6 months, they can move to Tillman House, our sober apartment complex for up to 1 year. Clothing, linens, toiletries, and meals are provided for the first 30 days, along with free medical care through our partnership with the Parkland HOMES Unit. All Residents are required to work a strong 12-Step recovery program. Daily 12-Step meetings are offered on site each week and Residents must attend 30 Meetings within the first 30 days. Residents are required to get a job and become fiscally responsible, paying back their credit and their Service Fees, which helps them be accountable. Our goal is for our Residents to embrace long-term recovery, become emotionally, mentally, physically and spiritually stable, become reliable and become self-supporting members of society.
Dallas 24 Hour Club Community Members
Dallas 24 Hour Club hosts daily 12-Step Recovery Meetings per week to which the pubic is invited. This allows our community members to maintain sobriety and also serve as mentors and sponsors to our Residents. The staff refers roughly 1200 unduplicated individuals per year to other agencies for various types of help. The main three are emergency shelters, sober transitional living, and detox/treatment. The 24 hosts the community for all major Holidays and provide a home base for individuals where they can charge their electronics, use the restroom, use a landline phone, and speak with a staff member about receiving help. We also operate hydration stations in extreme heat and warming stations in extreme cold.
Women's Empowerment Program
The Women's Empowerment Program was funded in 2018 and 2021 by a grant from the Dallas Mavericks Foundation to encourage, support, and empower female Residents and alumni. Through monthly sessions, the women begin to heal after years of brokenness from trauma and abuse. Female Residents and alumni attend sessions to improve communications, build self-esteem, and recover from abusive relationships.
Kitchen Training Program
The Hubcap Cafe Resident Kitchen Training Program provides the certifications, experience, and mentorship necessary for Residents to secure a living wage and above entry level position in the food industry post - Dallas 24 Hour Club. The Residents learn to prepare delicious meals in a busy environment while maintaining food inventory and kitchen equipment. Designed to be a 6-month long, "hands on" learning experience for Residents who desire to enter the culinary field post-Dallas 24 Hour Club.
Tillman House
Residents are welcomed to apply to Tillman House, the fully furnished, apartment style sober living within a 10 minutes walk from The 24's facility on Ross Avenue. Tillman House Residents gain experience outside of communal living with 24 staff and policies and their 24 sober community. Tillman House has a dedicated Program Manager and two onsite Resident Staff Liaisons to provide structure, support and accountability, along with continued random drug and alcohol tests. Residents are encouraged to work on their savings, repay debts, reconnect with family members, engage in a weekly service commitment, mentor Phase 1 Residents as needed, maintain full-time employment and continue their long-term sobriety. Additionally, Residents are able to increase their earning capacity through higher education from Dallas College and Texas Tech University. Phase 3 is the final program step in helping Residents transition from homelessness to living independently on a successful basis.
Stuart Bright Life Skills Program: A Brighter Life!
The goal of the Stuart Bright Life Skills Program: A Brighter Life! is for Residents to achieve sustained stable, and independent living post - Dallas 24 Hour Club. Named after one of our key supporters, Stuart Bright who passed away in February of 2022, the Stuart Bright Life Skills Program: A Brighter Life! is designed to offer our Residents, alumni, and members of the public the opportunity to build strong life skills through robust in-person and on-line classes. In turn, this will allow them to earn a living wage and live independently on a successful basis. Stuart's family, friends, along with his company, Bright Industries have made this program possible. Monthly Classes will be held on a topic from the six essential Life Skills: Financial, Employment, Education, Technology, Self-Care and Legal. Multiple classes under each category will be offered throughout the year. All “in person” classes will be filmed and uploaded to the website for others to take advantage of or to review.
Recovery Job Training Program
The Recovery Job Training Program is designed for our Resident Staff Liaison employees who wish to work professionally in the treatment industry. (Resident Staff Liaisons are Residents who have earned the trust of the staff to live amongst their fellow Residents and offer Recovery support, encouragement and leadership. They "observe and report" to the staff with any concerns.) The Program provides Recovery training, certifications such as CPR, Narcan training, Non-Violent Intervention, etc. as well as hands-on experience so participants can embark on a career in the treatment industry. Each participant is assigned a mentor who comes alongside them and coaches them on how to work in the industry. To date, seven of our Resident Staff Liaison Alumni are successfully working in the treatment industry.
Dallas College WorkReadyU
Dallas College launched WorkReadyU in the summer of 2022. It offers a no-cost adult education program that teaches the skills needed for college or career success. Classes are available year-round at multiple campuses and partner locations during hours most convenient for participants. WorkReadyU staff supports them with registration, enrollment and guidance through the program. Eligible students can receive financial assistance with tuition and books. Several of our residents have already taken advantage of this wonderful opportunity. Some examples of the types of classes which are offered are: Welding, Hospitality (hotel management), Culinary, CNA, Phlebotomy, Commercial Real Estate and Computer User. All of the classes offered allow our residents to have the ability to make more than a living wage!
Texas Tech University CCRC
The Center for Collegiate Recovery Communities (CCRC) at Texas Tech University has created a path for our recently homeless residents to obtain college degrees from Texas Tech University utilizing their online platform. CCRC supports students in recovery from alcohol, drugs, and behavioral addictions, as well as academically. Established in 1986, the CCRC has grown to become a national model for collegiate recovery communities. CCRC's vision was to offer a very low cost way for The 24's Residents to secure their college degree and also be a part of CCRC, which would be one more way for them establish a brand new life! Two of The 24’s Successful Graduates are attending Tech this fall and two have been accepted for the spring semester.
Where we work
Awards
Leadership Excellence for a Small Nonprofit 2020
DCEO Magazine
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsTotal number of clients experiencing homelessness
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people
Related Program
Safe, Sober Transitional Living for Homeless Men and Women
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
We took 600 people off the street in 2018 and provided food, clothing, shelter, linens, toiletries and free medical care which is a 33.33% increase from 2016. We were closed in 2017.
87.60% of our residents took advantage of the free healthcare offered by Parkland.
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people
Related Program
Safe, Sober Transitional Living for Homeless Men and Women
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Approximately 575 our of 600 utilized the free healthcare offered by Parkland.
Our residents' Drug of Choices are: Alcohol - 70% Meth - 38% Heroin - 18%
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
In 2018, the Drug of Choice was Alcohol (420), Meth (220) and Heroin (120). We are seeing an increase in Meth and Heroin use.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our goals are:
1. Stabilize the homeless alcoholic and addict - physically, emotionally, mentally and spiritually so that they can become self-supporting.
2. Support their efforts to embrace long term sobriety.
3. Support their efforts to re-establish good relationships with family members, friends and colleagues. We especially want to see our Residents become good, loving parents who can guide their children along their journey of growing up.
4. Encourage our alumni to lead a life of sobriety, responsibility and stability AND be of service to one another and our Residents. (We have a strong alumni program!)
5. Our 12-Step Recovery meetings are open to the public which encourages them to stay stable and be Sponsors for our Residents.
6. Run a Resident/Staff Kitchen Training Program which provides a solid career for them in the food industry.
7. Be even more fiscally responsible.
8. Build strong relationships with our many Resource Partners who provide add on services to our residents. (Ex. counseling, job placement, ID replacements, etc.)
9. Continue to grow our excellent staff through staff development opportunities and training.
What are the organization's key strategies for making this happen?
A. We expect and coach our Residents to:
1. Be accountable in our structured family environment.
2. Work a strong Recovery program and complete the 12 Steps of Recovery.
3. Secure a job, pay rent and and learn to manage their money.
4. Serve others through the 12 Steps.
5. Become a leader in the House.
6. Begin to reconnect with family members, friends and colleagues.
7. Make amends.
8. Take responsibility to care for their children.
9. Make a plan for moving to a higher level of living environment.
10. Discharge successfully and continue working a strong Recovery program.
11. Stay connected to Dallas 24 Hour Club and become a great alumni leader!
Our strategy for community members staying sober and being Sponsors for our Residents is to host 37 Recovery meetings a week during various times of the day which are convenient to working people.
Our success rate proves that our strategies are working.
What are the organization's capabilities for doing this?
A. We have an excellent, well-trained staff who are working overtime to help our Residents achieve long-term sobriety, graduate successfully, safely discharge to a new home, re-connect with their families, hold a job, become fiscally responsible and integrate into the Alumni Program. Outside chefs are supporting our Kitchen Training Program and our CEO who has restaurant experience is overseeing the kitchen.
B. Our new Accounting Manager is much better trained to handle our more complex financial requirements. We are establishing a Finance Committee, too.
C. Resource Partners - The dedication of a staff member's time will make this a success.
D. We encourage staff members to attend workshops and seminars to develop, so they can enhance their growth inside and outside our organization.
E, F, G. Engaged Board members are leading the efforts to tackle the Advisory Board, Advocates for Dallas 24 Hour Club, and the Crisis Management Plan. They are bringing on experienced volunteers to support these efforts.
What have they accomplished so far and what's next?
We have accomplished saving thousands of lives over the years and offering key support to their family members for the last 50 years.
February 28, 2018, we moved into our brand new 14,000sf $4.5 million facility which was built on a 90% pro bono basis by the construction community of Dallas. We can now care for 75 residents. Our Success Rate has been 25% throughout 2019, which is well above the National Average.
Now that we have a stable facility, we are being contacted regularly and referred to by new Resource Partners. The Mayor has instructed the City of Dallas' Office of Homeless Solutions to include The 24 in discussions on how to solve homelessness. We now have a seat at the table in our community and the city whereas before we were considered a down and out homeless solution that would not remain viable for very long!
We have set goals to 1) Establish our Advisory Board and 2) produce a comprehensive Crisis Management Plan.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
DALLAS 24 HOUR CLUB INC
Board of directorsas of 11/29/2023
Michael Young
Quadrant Capital Partners
Term: 2020 - 2025
Joe Pitch
PlainsCapital Bank
Lindsay Billingsley
LAB Strategies
Junior Borges
Executive Chef
Shannon Wynne
8.0 Management Inc.
Claire Collins
Grant Writing Consultant
Richard Fleming
State Tax Group, LLC
Gavin Delahunty
Art Historian/Curator
Maureen Jamieson-Quilling
Health Core Chiropractic & Wellness Center
Tom White
Software Developer/Retired
Harry Ingram
Assistant Public Defender Dallas County
Rick Hubbard
EVP Constellation Health
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 10/25/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.