PLATINUM2024

Another Chance House

Helping others one man at a time.

aka ACH   |   AMARILLO, TX   |  www.anotherchancehouse.org

Mission

Another Chance House provides a positive path to a self-sufficient life for men who are homeless or at risk of homelessness.

Ruling year info

1988

Executive Director

Mr. Steve Smart

Main address

209 S. Jackson

AMARILLO, TX 79101 USA

Show more contact info

EIN

75-2233200

NTEE code info

Temporary Shelter For the Homeless (L41)

Military/Veterans' Organizations (W30)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

According to the National Alliance to End Homelessness, people experiencing homelessness have several factors in common: 1) not earning enough to pay for food, clothing, transportation and a place to call home; 2) lack of access to affordable housing; 3) mental and physical health problems. A significant portion of Another Chance House residents are battling mental health diagnoses that are masked by addiction, frequently they are recently released from prison, deal with chronic pain or other serious health issues, or are veterans who have served our country and carry the lifelong burden of that service. Amarillo’s homeless population is roughly four times that of the state of Texas. Statistically, Amarillo is in line with the state in areas including men who are unsheltered, reporting severe mental illness and chronic substance abuse. Beyond food, clothing, and shelter, the homeless men in Amarillo need intense case management, connection to mental and physical health services,

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Shelter Program

The Shelter Program is the entry point for both civilian and veteran men who are homeless or at risk of homelessness. Non-veterans must call our waiting list daily and meet minimal criteria to be considered. Veterans enter by referral through the Veterans Administration's Housing First program.

Population(s) Served
Men and boys
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, People with disabilities, Substance abusers, Economically disadvantaged people, Veterans

Related Program

Shelter Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Three meals a day are provided for all shelter residents. Transitional and Victory Duplex residents are all welcome for the evening meal prepared by resident staff.

Number of bed nights (nights spent in shelter)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Men

Related Program

Shelter Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Safe shelter is provided for up to 55 men in all tiers of care each night.

Number of service recipients who are employed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Men

Related Program

Shelter Program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Employment is an indication of progress for many of our residents. Others are connected to benefits based on physical and mental health disabilities, age, and military service.

Number of clients who have access to transportation to job site

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, People with disabilities, Substance abusers, Economically disadvantaged people, Veterans

Related Program

Shelter Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

We offer transportation to work, interviews, healthcare appointments, parole and probation appointments, and shopping.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Residents who take advantage of the full array of services offered by Another Chance House and complete the program successfully can provide food, clothing, and shelter for themselves. While working their individual progression plan, residents gain life skills and confidence in themselves and their ability to face life challenges without returning to old habits.

Our residents learn that mastering the circumstances that created their homelessness is possible. The men who complete our program are better able to follow societal rules and form healthy relationships. They make wiser decisions, take steps to restore familial ties, tend to legal obligations that they may have previously avoided, and find deep satisfaction in working and providing for themselves. Another Chance House offers a way out of homelessness that benefits the men we serve and our community at-large.
Many of our residents are veterans who deal with PTSD or other debilitating issues. Residents commonly face some type of mental or physical issue that has hindered their ability to care for themselves. While residing at ACH, these problems are addressed through partnerships with health and wellness providers and/or the Veterans Administration. The effect of securing assistance for these problems is a reduction in chronic homelessness.

Some residents need time to apply for benefits including disability from the VA or the Social Security Administration. Our case managers assist with these certifications and applications. For these residents, self-sufficiency includes benefits that allow them to live independently.
Overcoming the long-term challenges of addiction, chronic homelessness, and unhealthy choices is not easy. While not common, it is possible that a resident will return to ACH after a period of living independently. This scenario is addressed in our name – we are willing to offer another chance to these men – they begin the program again and work to hone their skills and coping mechanisms from the security of our program.

Our main objective is to provide access to tools that residents can take advantage of to begin rebuilding their lives. These tools include recovery programs, life skills training, workforce development, access to mental and physical health providers, case management and referrals to treatment programs. Our residents are expected to meet minimum requirements while living at Another Chance House:
• Be abstinent from alcohol and or illegal drugs for 72 hours before entering ACH
• May not be a registered sex offender or have pending legal charges that may result in having to register as a sex offender
• Remain abstinent from alcohol and or illegal drugs while residing at ACH
• Attend a minimum four recovery meetings each week (AA/NA)
• Involvement in ACH Community Events (outings, open houses, etc.)
• Engage in volunteer activities and job searches (number of hours and applications based upon employment; exceptions made due to disability / level of income / individual goals)
• Weekly meeting with case manager
• Demonstrate steady progression toward goals set out in progression plan
• Obtain / sustain income to meet minimum requirements for rent in corresponding tier of care. (Gross income equal to three times the rate of rent.)
Progression plans take a resident through the three program tiers offered by Another Chance House:
• Initial entry into Shelter Program or VA Program
• Shelter Program to Shelter Private Room or VA Program House
• Shelter Private Room to Transitional Living or VA Program to Victory Duplex
A resident’s progression is not bound by time unless they enter ACH through the VA Program which is limited to 6 months per our contracted agreement. Veterans are then able to apply to continue living at ACH if they meet criteria for Long-term Housing.
Change is difficult, and we are sensitive to how moving from one program to the next may throw a resident off track. For this reason, we increase case management and counseling as needed prior to the move. ACH provides a place for residents to try out their newly acquired tools and coping skills while enjoying the safety net that our unique community provides.
Our successful residents take full advantage of the programs that are offered at ACH:
• Recovery from addiction (outpatient treatment programs and 12-step program meetings).
• Mental health recovery referrals to Texas Panhandle Centers, Family Support Services and internal case management.
• Progression plan creation and monitoring by ACH case managers.
• Regular staffing meetings to address individual progress, challenges, and victories.
• Peer recovery (in process). Nine staff members completed initial training for state certification program. Monitored by staff LCDC.
• Workforce Development includes employment readiness assessment; temporary employment by ACH; access to GED program; job readiness training with Christian Men’s Job Corps; internal or external job training; tools, equipment, clothing, safety gear provided by A

Another Chance House goes beyond meeting physiological needs for our residents. Our programs teach, encourage, and enhance a resident’s climb up their hierarchy of need until they are self-sufficient and prepared to face life in society without the safety net offered by ACH. ACH collaborates with many local agencies to help residents address physical and mental health issues that may hinder their success (see page 6, Community Outreach / Partners). Our workforce development program and life skills offerings also impact residents’ success,

Our structured, home-like atmosphere follows common familial rules that instill responsibility and accountability. Residents have daily and weekly chores, provide community service for other non-profit agencies, and are expected to find employment that will support their self-sufficiency as well as their recovery. Our staff includes current and former residents who impart knowledge and wisdom to their fellow residents. Residents encourage one another daily – they celebrate victories together and encourage one another through challenges they face.
Program delivery is not bound by a timeline – only by a man’s willingness to participate and his individual progress as evaluated by his case manager. Our Executive Director states it this way, “As long as someone is breathing, they deserve a chance.”

Our thirty plus years of experience have taught us that moving a resident too quickly through our program tiers may set them up for setbacks. Intensive case management is necessary for residents to make lasting change.

In 2020, 93 men were served through our program; 53 of these men were U.S. Veterans. 50% of these residents obtained permanent employment and housing. Every ACH resident is someone’s son; many are brothers, fathers, and husbands. The circumstances, consequences, and paths to recovery for each resident are as unique the man. Our program provides supportive services that encourage a man to overcome mental, physical, and emotional challenges; repay outstanding legal or social obligations; find sustained employment; learn to live successfully with others; and reunite with family whenever possible.

Renovation of Veterans Shelter: Funding has been secured for our next big project is adding almost 1,000 square feet to our Veterans Shelter which will improve the quality of life for these residents by enclosing an exterior staircase, adding central air, adding an office for their case manager, and 4 more beds. This project will also open 3 beds in our Main House shelter, reducing our waitlist which ranges from 6-10 weeks.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is hard to come up with good questions to ask people, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback

Financials

Another Chance House
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Another Chance House

Board of directors
as of 01/22/2024
SOURCE: Self-reported by organization
Board chair

Alisha Platts

Trust Department - Amarillo National Band

Term: 2020 - 2025

Alisha Platts

Amarillo National Bank

Les Hoyt

Retired

Ross Clopton

Retired

Brady Schenk

Morgan Stanley

Jim Rogers

LCSW

Tony Freeman

Retired

Robert Murillo

City of Amarillo

John Kangerga

Retired

Sheila Sims

Sims + Architects

Dale Williams

Receiver/Trustee

Curt Besselmen

AISD

Jim Bayless

Jims Auto Solutions

Gabrielle Griffith

Attorney at Underwood Law Firm

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/22/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 03/29/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.