Health Services of North Texas Inc.

Medical Care for You

aka HSNT/Health Services of North Texas   |   Denton, TX   |  http://www.healthntx.org

Mission

Improving the quality of life for all North Texans through medical care, support services and advocacy.

Notes from the nonprofit

Health Services of North Texas was recognized with the Quality Leadership award in 2017 by the Health Resources and Services Administration (HRSA). This is the third time the organization has received this recognition. With this recognition, the organization is ranked in the top 30% of all federally qualified health centers in the nation.

2018 is the 30th year of service in Denton County and the 5th year of serving Collin County.

HSNT's care team is united by a common philosophy – the needs of the patient come first. This philosophy has served us for 30 years and is reflected in our dramatic growth of patients treated and patient visits in Collin and Denton Counties. HSNT makes databased decisions based on our patient needs, strategy, quality standards and goals.
• 2,500 patients were served in 2012; 14,148 patients were treated in 2017 (465% increase)
• Patient visits increased from 6,240 in 2012 to 44,454 in 2017 (612% growth)

Ruling year info

1989

CEO

Ms. Doreen M Rue

Main address

4401 N. I-35 Suite 312

Denton, TX 76207 USA

Show more contact info

Formerly known as

AIDS Services of North Texas

EIN

75-2252866

NTEE code info

Health Treatment Facilities (Primarily Outpatient) (E30)

AIDS (G81)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2019, 2018 and 2017.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Denton and Collin county residents living in poverty or without health insurance have limited access to preventative or primary health care, making them particularly vulnerable to acute or chronic disease. The rates for communicable and chronic lower respiratory diseases, whooping cough, and chicken pox in these counties are higher than the state average according to the Texas Department of State Health Services. Death rates for treatable diseases (i.e. influenza and pneumonia) are almost twice that of the state average. These conditions directly impact a person's ability to work and earn a living, creating a vicious cycle of poverty and poor health. Ongoing illnesses force children to miss excessive days at school, which causes them to fall behind academically. With inadequate education, options for a child's future become severely limited. The entire community is affected when residents go without the care they need.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

HIV/AIDS Support Services

Providing comprehensive medical care and support services for people living with HIV/AIDS. Services include: Transportation, Medical Case Management, Housing Assistance, Mental Health Counseling, Prescription and Insurance Assistance.

Population(s) Served
Adults

Primary medical care is available at the Medical Center for children and adults with a focus on establishing a medical home for comprehensive healthcare. Services include preventative care, well-child and well adult exams, education, and immunizations. Treatment is available for a wide range of acute or chronic physical or mental conditions such as diabetes, hypertension, depression and infectious diseases. The medical centers have a long history of providing expert specialty care for infectious diseases such as HIV and Hepatitis C. The clinical team includes physicians, mid-level providers, nurses, certified medical assistants and other professionals who provide quality, affordable healthcare regardless of a patient’s ability to pay. Insurance, Medicaid, Medicare, CHIP and sliding-scale fee patients are all accepted.

Population(s) Served
Adults

Care management offers clients advice and assistance in obtaining medical, medication, social, community, legal, financial, and other needed services. Care managers assess client needs and resources and design an individualized client-centered service plan to address crisis situations, minimize problems with receiving services, and stabilize life circumstances. Linking clients to needed services and addressing barriers to receiving services encourages clients to focus on their medical care.
• The Care Management Programs are housed in Denton and Plano clinics, and serve all five counties.

Population(s) Served
Adults

Insurance Assistance allows clients who are living with HIV/AIDS to keep medical insurance coverage and maintain established medical care. The program offers financial assistance to clients who can no longer afford to pay for their medical premiums, co-pays, or deductibles. Care managers assess and refer clients to the program.
• The Insurance Assistance Program is housed in Plano and Denton clinics, and serves all five counties.

Population(s) Served
Adults

Behavioral Health services support both behavioral and physical well-being for optimal health and productivity. Counselors use a collaborative, comprehensive treatment approach that considers psychological, social, environmental, and biological factors for empowering clients to improve their ability to function with life circumstances and situations. Behavioral health screening, assessments, and therapy is available for issues such as depression, anxiety, relationship problems, life-skills development, substance abuse, behavioral diagnoses, post-traumatic stress, grief, and the challenges of acute or chronic health conditions. Treatment services include individual and group therapy, marriage and family therapy, and crisis intervention services.
• Behavioral Health Services are offered in Plano and Denton clinics, and serve all five counties.

Population(s) Served
Adults

The pediatric program plays a critical role in expanding medical coverage to underserved populations by providing a medical home where children receive comprehensive primary healthcare at a reduced rate/sliding-scale fee.
• Clinics are located in Plano, Wylie and Denton and serve all five counties.

Population(s) Served
Children and youth

Women's Clinical Services provides a medical home where all women, especially the underinsured and uninsured, receive comprehensive primary healthcare at a reduced rate/sliding-scale fee. With a focus towards early detection of potentially life-threatening diseases or conditions, the program offers annual physicals, well-woman exams, scheduled follow-up visits and education.
• Women’s Clinical Services are offered in Denton clinics, and serve all five counties.

Population(s) Served
Women and girls

The HSNT Medical Center provides comprehensive primary healthcare and diagnostic services to anyone, regardless of income level. One component of Medical Center Services is the Prescription Assistance Program (PAP). The program provides free or low-cost prescription medication to low-income patients who are uninsured or under-insured and meet the guidelines.
• Prescription Assistance is offered in Plano, Wylie, and Denton clinics, and serves all five counties.

Population(s) Served
Adults

Where we work

Accreditations

Federally Qualified Health Centers (FQHC) 2012

Centers for Medicare and Medicaid Services (U.S. Department of Health and Human Services) - Medicare Certification 2012

United Way 2005

Awards

Quality Leader 2017

Health Resources and Services Administration (HRSA)

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of patients served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Number of patients treated

Number of patient visits

This metric is no longer tracked.
Totals By Year
Related Program

Outpatient Primary Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Number of unduplicated visits

% of patients without health insurance

This metric is no longer tracked.
Totals By Year
Type of Metric

Context - describing the issue we work on

Direction of Success

Decreasing

Context Notes

Percent of patients without insurance

% of patients who rely on Medicaid or Medicare

This metric is no longer tracked.
Totals By Year
Type of Metric

Context - describing the issue we work on

Direction of Success

Decreasing

Context Notes

Percent of patients insured by Medicaid or Medicare

% of patients living at or below the federal poverty level

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Percent of patients reporting income living at or below the federal poverty level

% of patients living between 101% and 200% of the federal poverty level

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Percent of patients reporting income who live between 101% and 200% of the federal poverty level

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

To improve health outcomes for individuals who experience multiple barriers to care, HSNT uses a comprehensive model of care designed not only to provide primary medical services, but also to address social issues affecting each patient's health and ability to remain in care. The agency addresses physical and mental health issues, lack of health insurance, housing instability issues, lack of transportation, and other barriers to care.

Goals for the primary medical care program are as follows:

1) 63% of adult diabetic patients will have a HbA1c level less than or equal to 9
2) 60% of diagnosed hypertensive patients will have a systolic blood pressure measurement of < 140 mmHg and a diastolic blood pressure measurement of < 90 mmHg
3) 75% of 3-17 year old patients who had a medical visit during the current year will have a Body Mass Index (BMI) percentile documentation, counseling for nutrition, and counseling for physical activity during the measurement year.

-Create a Medical Home Model of health care including primary care, preventative care, and management for chronic diseases.
-Serve as a leader in our community in developing Health Information Technology systems whereby improving the collection, use, and sharing of Health IT.
-Provide direct health services in a culturally and linguistically appropriate manner.
-Respond to community - Identify physical, behavioral health and social needs of target population.
-Partner with patients and the community to develop and provide health education and promotion.
-Serve as resource for the community on health and healthcare related matters.
-Educate and advocate for health care needs.
-Decrease health disparities as delineated in Healthy People 2030.

In 2012, HSNT was designated as a Federally Qualified Health Center (FQHC). Being an FQHC strengthens our ability to provide accessible healthcare to underserved individuals and means that we meet the quality and performance standards required by the Health Resources and Services Administration. HSNT provides quality care for patients of all ages, with a focus on establishing a medical home for comprehensive healthcare. Services include preventive care, well-child and well-adult exams, chronic disease management, family planning, prenatal care, education, and immunizations. Treatment is available for a wide range of acute and chronic physical, mental and social health conditions such as infectious diseases, diabetes, and high blood pressure. The agency has a long history of providing expert specialty care for HIV/AIDS, including disease management and treatment adherence. The clinical team includes physicians, mid-level providers, nurses, certified medical assistants, and other professionals. Insurance, Medicaid, Medicare, CHIP, and sliding fee patients are accepted.

The organization's support services also assist patients in overcoming barriers to care, and enable them to remain in care. Through case management services, patients are linked to internal and external referral resources, such as food pantries, homeless shelters, and specialty services. When individuals have access to these resources, they are more likely to remain in care and experience improved health outcomes. Insurance enrollment assistance supports patients in determining their eligibility for various insurance programs and completing enrollment forms. Prescription assistance enables patients to receive needed medications that they could not otherwise afford. For qualifying patients, insurance assistance provides financial support for copays, deductibles, and premiums, which enables them to remain insured. Housing Assistance helps qualifying patients to remain inadequate housing, which provides them with the support they need to remain healthy and get back on the path towards economic self-sufficiency. Transportation services remove a critical barrier to care by enabling patients to access medical and social service appointments. Patient feedback gives HSNT ongoing insight into the implementation of each program, so programs are continuously being optimized to better serve our patients.

Since its start in 1988, Health Services of North Texas has helped people with nowhere else to turn for their medical needs. Formed in Denton by local citizens seeking ways to support people living with HIV/AIDS, HSNT has grown to become the sole healthcare safety net in our service area – particularly for the uninsured and underinsured.In 2012, HSNT was designated as a Federally Qualified Health Center (FQHC). Being an FQHC strengthens our ability to provide accessible healthcare to underserved individuals and means that we meet the quality and performance standards required by the Health Resources and Services Administration. To this day, HSNT is the only FQHC in Denton and Collin County. In 2014, HSNT acquired Wylie Children's Medical Clinic in Collin County, as well as the Family Health Clinic in Denton.

Today, HSNT is a place where anyone can receive high-quality care, regardless of their economic status or their ability to pay. It is staffed with expert, caring medical professionals and support staff who not only care for the immediate healthcare needs of their patients but also provide ongoing care and additional resources in order to improve their long-term quality of life. As a non­profit community health center, HSNT provides medical and behavioral healthcare through 6 clinics in Denton and Collin counties. In 2020, the organization served 13,859 patients, representing 39,177 patient visits. HSNT's doctors and staff follow a comprehensive approach to healthcare, which includes adult and pediatric medical care, women's specialty services, prenatal care, mental healthcare, and health education – all on an affordable, sliding-fee scale. To thoroughly care for ALL patients, HSNT also offers prescription assistance, medical transportation, translation services, and insurance enrollment assistance. By providing these essential services through a case management model, HSNT addresses social issues that affect patients' health and wellbeing.

HSNT expects to serve 14,100 patients in 2021. Nearly 50% will be medically uninsured; 90% of patients are projected to be low-income. In order to serve more patients, HSNT needs greater resources to offset the increased direct-service costs. Additional funds will expand our healthcare and support services to additional uninsured, underinsured, and low-income individuals by supporting the cost of additional provider salaries, medical supplies, and administrative costs associated with serving more patients.

Financials

Health Services of North Texas Inc.
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Health Services of North Texas Inc.

Board of directors
as of 1/28/2021
SOURCE: Self-reported by organization
Board chair

Mr. Michael Foster

Merki & Associates

Term: 2016 - 2022

David Garcia

Denton County

Dean Perkins

Trang Dang-Le

DFW iRealty

Michael Foster

Merki & Associates

Dale Tampke

Stonebriar United Methodist Church

James Henderson

DATCU

Howard Shaw

Medical City Denton

Melissa Winans

Texas Health Presbyterian Hospital Denton

April Powell

Hamed Husain

Health Resources and Services Administration

Lee Brown

Integrated Marketing and Sales Solutions

Sara Schroeder

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 01/28/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data