Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Americorps
Dallas county, TX
Food On The Move
Apartment complexes, churches, and other non-profits who serve children from low-income areas are eligible to receive breakfast and/or lunch for children in their programs
Community Health Services (CHS)
Health Clinic services in parntership with Baylor Medical
Community Life at Citywalk @Akard
apartments for formerly homeless individuals and families
Destination Home
Housing for the chronically homeless.
Food Pantry and Resource Center
food distribution
Neighbor Support Services
Case Management and wrap-around services for neighbors enrolled in one of more of CitySquare's programs are welcome to take part.
Where we work
External reviews
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of homeless participants engaged in housing services
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people
Related Program
Destination Home
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Housing for formerly and chronically homeless individuals
Pounds of food distributed
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people, Adults
Related Program
Food Pantry and Resource Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
CitySquare Food Pantry provides food to all that need serving predominantly the homeless and working poor.
Number of Homeless and Working Poor served through medical visits
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people
Related Program
Community Health Services (CHS)
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
CitySquare Clinic serving the homeless and working poor.
Number of working poor served by the workforce and financial empowerment program
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Workforce and Financial Empowerment
Number of children served through legal assistance program.
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Legal Action Works (LAW) program at CitySquare provides legal services as need. One point of focus is child support.
Number of formerly foster care youth provided case management services
This metric is no longer tracked.Totals By Year
Population(s) Served
Young adults, Preteens
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
TRAC program provides services to youth that aged-out of foster care.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
CitySquare's mission is to fight the causes and effects of poverty through service, advocacy, and friendship. We aim to help our neighbors leave poverty and achieve self-sufficiency.
What are the organization's key strategies for making this happen?
Our strategy is to offer holistic, comprehensive and best-in-class services using evidence-based practices that meet the comprehensive needs of our neighbors. CitySquare helps neighbors thrive in nine areas of personal stability. We measure their progress in these areas at regular intervals, and hold ourselves accountable to achieving meaningful outcomes. CitySquare focuses on four pillars directly related to the persistence of poverty: Hunger, Health, Housing, and Hope. Through our over 20 programs, we provide food, housing, workforce and financial empowerment, youth services, legal assistance, health care, and more.
What are the organization's capabilities for doing this?
CitySquare is a robust organization with a 33-year history. We have a strong administrative, financial, and programmatic staff, and a corporate culture that prizes excellence and diligence as a core value. Collaborative partnerships with the community (including other service providers, church outreach, government, corporate enterprise and concerned citizens) and philanthropic support are critical to CitySquare's continued effectiveness and success.
Our participation in a best-practice model of integrated workforce training and financial empowerment programming is one example of our commitment to offering comprehensive opportunities for our neighbors.
What have they accomplished so far and what's next?
CitySquare completed a new, annual planning process, as well as a new set of measures of personal stability. These tools identify what success looks like, and they will help us understand what we must change in order to serve our neighbors better. In particular, we believe the nine-area stability matrix will help us integrate our programming more deeply so that we are helping more neighbors address more areas of need.
Additionally, CitySquare has become the largest provider of permanent supportive housing in Dallas County, with approximately 700 units. However, the need far outpaces the supply. CitySquare hopes to keep growing its housing for the chronically homeless in our region.
Finally, CitySquare is proud of the community health clinic that we operate in partnership with Baylor Scott and White. We offer health services on-site at many of our neighbors' homes.
As we continue to grow and work with our neighbors, we identified a need for community health workers and resource navigators and are working to integrate those positions into our overall operations.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We aim to collect feedback from as many people we serve as possible, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
CitySquare
Board of directorsas of 11/28/2023
Mr. Lewis Weinger
Bain & Company
Jon Halbert
Robin B. Blakeley
Wendy Messmann
Mark Anthony
Marquis Hawkins
Byron Sanders
Anthony Shoemaker
Edie Diaz
Robbie Frazier
Kerry Perez
Lewis Weinger
Chequan Lewis
Trent Ricker
TC Alexander
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 10/20/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.